Panasonic AW-HE38H Operating Instructions - Page 49
Troubleshooting
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Troubleshooting ●●Operation Symptom Cause and remedial action Reference pages ●● Is the AC adaptor securely connected to the AC outlet? --- ●● If the power plug of the AC adaptor connected properly? --- No power ●● Is the network cable for the PoE+ (IEEE802.3at) compatible power supply device and the unit connected properly? P.35 ●● Power may not be supplied if the total power limit is exceeded on power supply devices that allow connections to multiple PoE+ terminals. P.35 Refer to the operating instructions for the PoE+ power supply device. The status display lamp ●● The PoE+ power supply conditions do not meet the specifications. flashes red continuously Check the power supply device. P.35 The status display lamp flashes red several times ●● An error such as an attempt to perform a recording operation while an SD card is not inserted has occurred. Check the event log. P.105 Cannot operate (common to wireless remote control, controller) ●● Is the power on? If the unit's status display lamp is off or if it has lit up orange, it means that the unit's power is not being supplied. ●● Have the limiter functions been set? ●● Has the correct unit to be operated been selected? P.7 P.121 to 122 P.9 Cannot operate using the wireless remote control ●● Have the remote control's batteries run down or have the batteries been installed with their polarities reversed? If the status display lamp does not blink even when the wireless remote control is operated near the wireless remote control signal --- light-sensing area, it means that the batteries have run down. Replace the batteries. ●● Has the IR ID setting been set correctly? P.48, P.85 ●● Is there a fluorescent light or plasma monitor near the unit and, if so, is the wireless remote control signal light-sensing area P.39 exposed to its light? Operating Instructions 49