Panasonic CF-73N3LTSKM Notebook Computer - Page 29

Others No response When trying to play back video files using Windows® Media Player, the message [Codec required] appears, and the file cannot be played back The shortcut icon for the Windows® Media Player is not displayed on the desktop Two shortcut icons for the Windows® Media Player are displayed on the desktop Press Ctrl + Shift + Esc to open Task Manager and close the software application which is not responding. Is there an input screen (e.g., password input screen at startup) hidden behind another window? Use Alt + Tab to check for other windows being displayed. After shutting down by pressing the power switch for more than four seconds, press the power switch to power on and open the application again. If the program no longer works normally, delete the program using the following menu. Then reinstall the program. [start] - [Control Panel] - [Add or Remove Programs] Some video files use a Codec that is not installed as a standard. In these cases, if you play back the video file after connecting to the Internet, the Codec may be downloaded automatically, allowing you to play back the file. Start up Windows® Media Player from [start] - [All Programs]. Also, you can copy the icon from [All Programs] list to the desktop and use this icon to start Windows® Media Player. Did the user who first accepted the Windows® Media Player license agreement have the administrator authority? Two icons will be displayed until someone with the administrator authority accepts the license agreement, but either icon can be used to start the program. Troubleshooting 29