Panasonic KX-FLB811 Mfp Laser Fax - Page 72

9. Help

70

For assistance, please visit http://www.panasonic.com/consumersupport

9.3 When a function does not work, check here

9.3.1 Initial settings

9.3.2 General

Problem

Cause & Solution

I cannot hear a dial tone.

L

The telephone line cord is connected to the

[

EXT

]

jack on the unit.

Connect to the

[

LINE

]

jack (page 21).

L

If you use a splitter/coupler to connect the unit, remove the

splitter/coupler and connect the unit to the wall jack directly. If the

unit operates properly, check the splitter/coupler.

L

Disconnect the unit from the telephone line and connect a known

working telephone. If the working telephone operates properly,

contact our service personnel to have the unit repaired. If the

working telephone does not operate properly, contact your

telephone company.

L

The power cord or telephone line cord is not connected. Check the

connections.

L

If you connected the unit through a computer modem, connect the

unit directly to a telephone line jack.

I cannot make calls.

L

The dialing mode setting may be wrong. Change the setting

(feature #120 on page 22).

The unit does not ring.

L

The ringer volume is turned OFF. Adjust it (page 23).

Problem

Cause & Solution

The other party complains

they only hear a fax tone

and cannot talk.

L

FAX ONLY mode is set. Tell the other party the number is only used

for faxes.

L

If you use a Distinctive Ring service, make sure you have set the

same ring pattern assigned by the telephone company (page 42).

The

{

PAUSE

}

button does

not function properly.

L

If this button is pressed during dialing, a pause will be inserted. If

pressed immediately after a dial tone is obtained, the last number

dialed will be redialed.

The receiving mode does

not function properly.

L

Distinctive Ring is set (feature #430 on page 42).

The unit beeps.

L

The memory reception alert of feature #437 is ON (page 63), and

the unit has a document in memory. Press

{

STOP

}

to stop the

beeps, then see the displayed message instructions to solve the

problem.

Whenever I try to retrieve

my voice mail messages, I

am interrupted by the fax

tone.

L

You are probably entering

{*}

{#}

{

9

}

. This is the default setting

for the fax activation code. If you use a voice mail service, turn the

fax activation feature OFF or reprogram the activation code

(feature #434 on page 63).

The output tray becomes

full quickly or the

recording paper does not

stack properly on the

output tray.

L

High humidity may cause the recording paper to curl. Try turning

the paper over and re-inserting it. If the curl on the paper is heavy,

please remove it from the output tray. If you still have this problem,

contact our service personnel.

Section	Page
Location of Controls	2
Location of Controls	2
Location of controls	3
Important Information	5
Safety Instructions	5
Important safety instructions	5
For best performance	7
Table of Contents	9
Introduction and Installation	11
Accessories	11
1.2 Accessory information	12
Finding the Controls	12
1.3 Description of buttons	12
1.4 Overview	13
Installation	15
1.5 Toner cartridge and drum unit	15
1.6 Document tray	17
1.7 Output tray	17
1.8 Recording paper	20
Preparation	23
Connections and Setup	23
2.1 Connections	23
2.2 Dialing mode	24
2.3 Selecting the operation mode (Fax/Copy/Scan)	24
Help Button	25
2.4 Help function	25
Volume	25
2.5 Adjusting volume	25
Initial Programming	25
2.6 Date and time	26
2.7 Your logo	27
2.8 Your fax number	29
Fax	30
Sending Faxes	30
3.1 Using the unit as a fax machine	30
3.2 Sending a fax manually	30
3.3 Document requirements	32
3.4 Storing items for the one-touch dial feature and navigator directory	33
3.5 Sending a fax using one-touch dial feature and navigator directory	35
3.6 Broadcast transmission	36
Receiving Faxes	37
3.7 Receiving a fax automatically – Auto answer ON	38
3.8 Receiving a fax manually – Auto answer OFF	38
3.9 Using the unit with an answering machine	39
3.10 Junk fax prohibitor (preventing fax reception from undesired callers)	40
Caller ID	42
4.1 Caller ID service	42
4.2 Viewing and calling back using caller information	42
4.3 Storing caller information	43
Distinctive Ring	44
5.1 Distinctive Ring service from your phone company	44
5.2 Using two or more phone numbers on a single telephone line	44
5.3 Using three or more phone numbers on a single telephone line	44
5.4 Programming the ring pattern assigned for fax	45
Copy	46
6.1 Using the unit as a copy machine	46
6.2 Making a copy	46
6.3 More copying features	48
Multi-Function Station software	50
Setup	50
7.1 Connecting to a computer	50
7.2 Installing Multi- Function Station	50
7.3 Starting Multi-Function Station	52
Printing	52
7.4 Using the unit as a printer	52
Scanning	55
7.5 Using the unit as a scanner	55
Remote Control	56
7.6 Operating the unit from your computer	56
PC Fax	57
7.7 Fax sending/receiving using Multi-Function Station	57
7.8 Confirming the status of the unit	58
7.9 Other information (KX- FLB811 only)	58
Programmable Features	60
Features Summary	60
8.1 Programming	60
8.2 Basic features	61
8.3 Fax features	63
8.4 Copy features	67
Help	68
Error Messages	68
9.2 Error messages – Display	69
Troubleshooting	72
9.3 When a function does not work, check here	72
Replacement	78
9.4 Replacing the toner cartridge and the drum unit	78
Jams	81
9.5 Recording paper jam	81
9.6 Document jams (Auto document feeder)	85
Cleaning	86
9.7 Cleaning the white plate and glasses	86
9.8 Cleaning the document feeder rollers	89
General Information	91
10.1 Reference lists and reports	91
10.2 Specifications	92
10.3 FCC and Other Information	95
10.4 Limited Warranty	97
10.5 Customer Services directory	99

Panasonic KX-FLB811 Mfp Laser Fax - Page 72

Troubleshooting, 9.3 When a function does not work, check here, 3.1 Initial settings, 3.2 General

Page 72 highlights

Panasonic KX-FLB811 Mfp Laser Fax - Page 72

Troubleshooting, 9.3 When a function does not work, check here, 3.1 Initial settings, 3.2 General

Page 72 highlights

Troubleshooting, 9.3 When a function does not work, check here, 3.1 Initial settings, 3.2 General