Panasonic KXFPG379 KXFPG378 User Guide

Panasonic KXFPG379 - FAX W/2.4GHZ PHONE Manual

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  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 1
    GHz Cordless Phone System with FAX and Copier Operating Instructions Model No. KX-FPG378 Model No. KX-FPG379 FOR FAX ADVANTAGE ASSISTANCE: - PHONE CALL 1-800-HELP-FAX (1-800-435-7329) - E-MAIL TO [email protected] for customers in the U.S.A. or Puerto Rico - REFER TO www.panasonic.com
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 2
    Location of Controls How to use the operating instructions When following operating instructions, always keep the front cover page (next page) open for easy reference to the buttons. OPEN i
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 3
    Location of controls Please keep this page open when following operating instructions. For a description of each button, see page 9. A BC F NAVIGATOR O FAX/START J PLAY MESSAGES E FLASH/CALL WAIT S QUICK P HELP L RECORD D LOCATOR/INTERCOM C REDIAL/PAUSE T SET J SLOW N SP-PHONE Q START J
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 4
    fax machine, you should complete the instructions on page 29 to page 31. L Note that the images of copied or received documents will remain on the used ink film. Use discretion when disposing of the used ink film : L This material is copyrighted by Panasonic Communications Co., Ltd., and may be
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 5
    the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the unit has been dropped or physically damaged. F. If the unit exhibits a distinct change in performance. 14. During thunderstorms, avoid using telephones except cordless types. There
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 6
    may explode. Check with local waste management codes for special disposal instructions. L Do not open or mutilate the battery(ies). Released electrolyte use with this product only in accordance with the instructions and limitations specified in this manual. WARNING: L To prevent the risk of fire
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    base unit. L If you use the handset near another cordless phone's base unit, noise may be heard. Move away from the other cordless phone's base unit and closer to your base appliances such as a TV, personal computer or another cordless phone. For Fax Advantage assistance, call 1-800-435-7329. 5
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 8
    use your fax machine 21 2.4 Case 1: TAM/FAX (Telephone Answering Machine/Fax 22 2.5 Case 2: Distinctive Ring (1 phone line with 2 or more phone numbers) ....... 23 2.6 Case 3: TEL ONLY 24 2.7 Case 4: FAX ONLY 26 Help Button 2.8 Base unit help function 27 Volume 2.9 Adjusting handset volume 27
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 9
    handset ... 74 8.7 Programming features 76 9. Option Handset Registration 9.1 Re-registering the handset 78 10.Help Error Messages 10.1 Error messages - Reports 79 10.2 Error messages - Display 79 Troubleshooting 100 Customer Services 11.5 Customer Services directory .......... 102 12.Index 12
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 10
    cord 2 Cordless handset 3 Battery cover 4 Battery Part number*1 PQJA10075Z ---------PQKK10141Z1 HHR-P104 Quantity 1 1 1 1 5 Belt clip PQKE10375Z3 1 6 Paper tray PFKS1088Y1 1 7 Ink film (10 meters long) ---------- 1 8 Operating instructions PFQX2138Z 1 9 Quick installation guide PFQW2234Z
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 11
    ink film again. To place an order online (for customers in the U.S.A. ONLY) Visit our web site: http://www.panasonic.com/kx-fa92 L For questions regarding online orders: E-mail: [email protected] Telephone: 1-866-888-2929 To place an order by fax (replacement film or locate the handset (page 45
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 12
    key has no function. B {TALK} L To make/answer calls (page 32, 34). C {SP-PHONE} L For speakerphone operation (page 32). D {TONE} L To change from pulse to tone temporarily during dialing when your line has rotary pulse services. E {HOLD/INTERCOM} L To put a call on hold (page 32). L To page the
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 13
    #72 on page 73, or page 76). J {REDIAL} L To redial one of the last 5 numbers dialed from the handset (page 32). Handset displayed items Displayed item J 5 Meaning Voice enhancer is ON. Battery strength 1. Introduction and Installation For Fax Advantage assistance, call 1-800-435-7329. 11
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 14
    Overview 1.5.1 Base unit 1 234 5 6 78 1.5.2 Handset 1 2 6 3 4 5 1 Ringer/Message alert indicator 2 Antenna 3 Receiver 4 Headset jack 5 Microphone 6 Speaker 9j k lm n 1 CHARGE indicator 2 Document guides 3 Paper tray 4 Metal recording paper guide 5 Recording paper entrance 6 Recording paper
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 15
    Installation (Base Unit) 1.6 Ink film The included film roll is a starter ink film. 1.6.1 Installing the ink film Important: L Remove all the of the unit (1). Insert the rear ink film roll by inserting its white gear into the left slot of the unit (2). L The ink film is safe to touch and will not
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 16
    blue core (1) in the direction of the arrow until the ink film is tight (2). Incorrect The ink film is not wrapped around the blue core. Slack/Crease 1 notched area at both ends (1). 1 2 L Make sure that the ink film is wrapped around the blue core (3) at least once. Correct 7 Close the front
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 17
    of non-Panasonic replacement film. 1 Open the covers (see steps 1 to 3 on page 13). 2 Remove the used core (1) and used ink film (2). the new ink film (3). 2 1 2 To use A4 size paper Insert the tab on the A4 paper guide (1) into the slot on the paper tray (2) and push the guide until it clicks
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 18
    (1). 1 2 Fan the paper to prevent paper jams. L If the paper is not inserted correctly, readjust the paper, or the paper may jam. Correct Incorrect Installation (Handset) 16 For Fax Advantage assistance, call 1-800-435-7329.
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    Charge for 6h" and 68889 are displayed, the battery needs to be replaced. Please use only Panasonic battery. See page 9 for accessory information. L Only use rechargeable battery. If you install non- information on how to recycle this battery. For Fax Advantage assistance, call 1-800-435-7329. 17
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 20
    allows hands-free phone conversations. Please use only a Panasonic headset. See page 9 for accessory information. To connect an optional headset to the handset To remove the belt clip Pull the left edge in the direction of the arrow. L Model shown is KX-TCA88. To switch to the speakerphone while
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 21
    power outlet (120 V, 60 Hz). 2. Preparation is provided from your service company. Please attach the filter (1) to the telephone line cord of the fax machine. 1 2 1 3 Note: L To avoid malfunction, do not position the fax machine near appliances such as TVs or speakers which generate an intense
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 22
    properly, clean the handset charge contacts (2) handset Panasonic place the handset on the handset display. - the handset beeps intermittently while it is in use. L Recharge the handset handset will display "Charge for 6h" and 68889 when you place the handset on the cradle of the base unit. The handset
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 23
    the way you prefer to use your fax machine in Quick Setup feature #00. You can print out the Quick Setup Guide as a reference. - Case 1: TAM/FAX (Telephone Answering Machine/Fax) (page 22) - Case 2: Distinctive Ring (1 phone line with 2 or more phone numbers) (page 23) - Case 3: TEL ONLY (page
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 24
    subscribe to a voice mail service, call Panasonic Fax Advantage assistance at 1-800-435-7329 for more information. 2.4.3 How phone calls and faxes are received When receiving calls, the unit works as a fax and answering machine. L If the call is a phone call, the fax machine will record the caller
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    8 Press {MENU}. Note: L You can change the ring setting in TAM/FAX mode (feature #06 on page 69, or page 77). 2.5.3 How phone calls and faxes are received If the number assigned for phone calls is called, the fax machine will ring and record a voice message automatically. If the number assigned for
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 26
    calls manually. You can receive a fax with the base unit, handset or an extension telephone. With the base unit 1. Press {SP-PHONE} to answer the call. 2. When: - document reception is required, - a fax calling tone (slow beep) is heard, or - no sound is heard, press {FAX/START}. L The fax machine
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    Note: L To receive fax documents using the extension telephone, make sure remote fax activation is turned ON (feature #41 on page 72) beforehand. The default setting is ON. 2. Preparation For Fax Advantage assistance, call 1-800-435-7329. 25
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 28
    You wish to use the fax machine only for fax reception/transmission. 2.7.2 How to setup AUTO ANSWER {STOP} {SET} {MENU} 1 Press {MENU}. 2 Press {#}, then {0}{0}. QUICK SETUP PRESS SET 3 Press {SET} PRINT SETUP? YES:SET/NO:STOP 4 Press {SET} again to print the Quick Setup Guide. L If you do not
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 29
    by a voice guide and is not printed out.) "BASIC SETTINGS": How to set the date, time, your logo and fax number. "FEATURE LIST": How to program the features. "TAM OPERATION": How to use the telephone answering machine. "FAX SND/RCV": Help with problems sending/receiving faxes. "COPIER": How
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 30
    volume 6 levels (high to low) are available. While using {SP-PHONE}, press {v} or {e}. 2.10 Adjusting base unit volume {SET} {A}{B} or {B}. Fax voice guidance volume 9 levels (high to off) are available. While listening to fax voice guidance, press {A} or {B}. Answering machine volume 9
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 31
    have subscribed to a Caller ID service The date and time will be automatically set according to the received caller information. L If the time has not previously been set, Caller ID will not adjust the clock. 7 Press {MENU} to exit. Note: L The other party's fax machine will print the date and time
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    character. Characters will be displayed in the following order: 1 Lowercase letters 2 Number 3 Symbol 4 Uppercase letters L If you press {A}, the order will be reversed. 30 For Fax Advantage assistance, call 1-800-435-7329.
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 33
    } {MENU} {FLASH/CALL WAIT} 1 Press {MENU}. SYSTEM SETUP PRESS NAVI.[( )] 2 Press {#}, then {0}{3}. YOUR FAX NO. PRESS SET 3 Press {SET}. L The cursor (|) will appear on the display. NO.=| 4 Enter your fax number, up to 20 digits. Example: NO.=1234567| 5 Press {SET}. SETUP ITEM [ ] 6 Press
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 34
    on hold. To exit the list, press {OFF}. The call will remain on hold. L To release the hold, press {TALK} or {SPPHONE} on the handset or {SP-PHONE} on the base unit. L If you do not press a button for more than 6 minutes, Ringer/Message alert indicator (3) will flash and beeps will sound
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    volume using {A} or {B}. L Talk alternately with the caller in a quiet room. Note: L To switch to the handset while using the base unit speakerphone: - If the handset is off the base unit, press {TALK} or {SP-PHONE}. - If on the base unit, just lift up. To redial the last number dialed from the base
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 36
    feature). 2 When finished talking, press {OFF} or place the handset on the base unit. Auto talk feature (Handset) This feature allows you to answer a call by simply lifting the handset off the base unit, without pressing {TALK} or {SP-PHONE}. The default setting is OFF. To activate this feature, see
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 37
    also send faxes using the phone book (page 49). {STOP} {} {SET} {MENU} 1 Press {MENU} repeatedly to display "PHONE BOOK SET". 2 Press {*}. L The display shows the number of items in the phone book for a few seconds. 3 Enter the name, up to 16 characters. (see page 30 for instructions). 4 Press
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 38
    For your convenience, HELP-FAX (1-800- 435-7329) has been stored in the base unit phone book. If you cannot solve a problem, call this number phone book (page 35). L Keep the front cover page open for button locations. 3.4.1 With the handset Make sure the handset is not being used. 1 Press {Phone
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    {SPPHONE}. 3. Telephone 3.5 Editing a stored item L Keep the front cover page open for button locations. 3.5.1 With the handset Make sure the handset is not being used. 1 Press {Phone book} (soft key). 2 Press {Search} (soft key). 3 Press {v} or {e} repeatedly to display the desired item. 4 Press
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    Keep the front cover page open for button locations. Important: L Make sure the base unit and the handset are not being used when copying phone book items. L If an outside call is received during the phone book copy, copying will be stopped. You will need to copy the item(s) later. 3.7.1 Copying one
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    copied, "COMPLETE" will be displayed and a beep will sound. L The handset display will show "Phone book Receiving", then "Phone book Received". 3. Telephone Caller ID 3.8 Caller ID service This unit is compatible with the Caller ID service offered by your local telephone company. To use this unit
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 42
    is placed on hold. - the answering machine is recording an incoming message, - an extension telephone on fax document. L Please contact your telephone company for details and availability of this service a telephone number. 3.9.1 With the handset {TALK} {e}{v} {SP-PHONE} 1 {OFF} The unit will
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 43
    }. L To store a number in the phone book, follow from step 3 of the handset storing procedure on page 44. Note: L The unit provides an auto edit feature for Caller ID numbers. For details, see page 42. {STOP} {A}{B} {FAX/START} {SP-PHONE} 1 Press {CALLER ID}. 2 Press {B} to search from the most
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 44
    When more than 5 area codes are edited, older area codes are reset to pattern 3. Phone numbers from the 4 most recently edited area codes will be automatically edited. This feature can be turned ON using either the handset or the base unit. The default setting is ON. 3.10.1 Turning ON the Caller ID
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    phone number with another pattern (page 41, 42). L When this feature is information L Keep the front cover page open for button locations. 3.11.1 Erasing all caller information With the handset Make sure the handset is not being used. 1 Press {Rcvd calls} (soft key), {v} or {e} to display a caller
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    phone book L Keep the front cover page open for button locations. Important: L This feature is not available in the following cases. - The caller information does not include a telephone number. 3.12.1 Into the handset Make sure the handset name (see page 35 for instructions.), 2. Press {v}, and 3.
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    using the intercom feature. L Keep the front cover page open for button locations. 3.14.1 To transfer a call from the handset 1 Handset: During a phone call, press {HOLD/INTERCOM} 2 times to page the base unit. L The call will be put on hold. L If the paged party does not answer, press {
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    60 seconds after you hang up, your extension will ring and the call will be returned to your phone. You can speak to the caller again by pressing {TALK}, {SP-PHONE} on the handset or {SP-PHONE} on the base unit. If you still do not answer the call within 4 minutes, the call will
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 49
    Faxes 4.1 Sending a fax manually 1 {HELP} {STOP} {A}{B} {FAX/START} {SET} {SP-PHONE} {REDIAL/PAUSE} 1 Adjust the width of the document guides print. This setting is effective only when 4. Fax the other party has a compatible fax machine. - "PHOTO": For documents containing photographs,
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 50
    of the 30 most recent faxes. To print it manually, see page 95. To print it automatically after every 30 new fax transmissions and receptions, make ink, paste or correction fluid has dried completely. L To send a document with a width of less than 210 mm (81/4"), we recommend using a copy machine
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 51
    the number correctly, and that the number is a fax number. L Confirm that the other party's fax machine is answering by turning ON the connecting tone feature (feature #76 on page 73). 4.4 Broadcast transmission By storing the base unit's phone book items (page 35) into the broadcast memory, you
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 52
    4. Fax 4.4.3 Erasing a stored item from the broadcast memory 1 Press {>}. 2 Press {A} or {B} repeatedly to display "". 3 Press {MENU}. 4 Press {#}. 5 Press {A} or {B} repeatedly to display the desired item
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    Receiving Faxes 4.5 Receiving a fax manually - Auto answer OFF 4.5.1 Activating TEL mode Set the fax machine to machine. The greeting message will then be played and the other party can then send a fax. How to receive calls and faxes with the handset 1. Lift the handset and press {TALK} or {SP- PHONE
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 54
    ) is heard, or - no sound is heard, press {*}{#}{9} (default fax activation code) firmly. L The fax machine will start reception. 3. Replace the handset. Note: L To receive fax documents using the extension telephone, make sure remote fax activation is turned ON (feature #41 on page 72) beforehand
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    required, turn OFF feature #67 (page 73). How phone calls and faxes are received When receiving calls, the unit works as an answering machine and/or fax. L If the call is a phone call, the unit will record the caller's message automatically. L If a fax calling tone is detected, the unit will receive
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 56
    undesired callers) If you subscribe to Caller ID service, this feature prevents fax reception from calls that do not show caller information. Additionally, the fax machine will not accept faxes originating from numbers that match a programmable junk fax prohibitor list. L Keep the front cover page
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    incoming call is for the phone number: - the fax machine will keep on ringing in TEL mode. - the fax machine will record a voice message in TAM/FAX mode. - fax communication will be attempted in FAX ONLY mode. Note: L Be sure to select a tone (Tone 1 to 3) for the handset ringer tone (page 76). If
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 58
    #32 "C" 1st ring 2nd ring Other triple ring (short- "D" short-long rings) 1st ring 2nd ring 5.4 Programming the ring pattern assigned for fax L Keep the front cover page open for button locations. 1 Set feature #31 to "ON" (page 55). 2 Press {MENU}. 3 Press {#}, then {3}{2}. 4 Press {1} to
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 59
    single beep is heard and the unit grasps the document. L If the document guides are not adjusted to fit the document, re-adjust them. 3 If necessary, unit will start copying. Note: L Any document which can be sent as a fax can also be copied (page 48). To select the resolution Select the desired
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 60
    6. Copy Setting Recording paper size Original document size "86%" Letter A4 "72%" Letter Legal A4 Legal Letter = 216 mm × 279 mm (81/2" × 11") Legal = 216 mm × 356 mm (81/2" × 14") A4 = 210 mm × 297 mm (81/4" × 1111/16") Note: L If the appropriate reduction rate is not selected, the
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    message to press *9 before starting fax transmission. - If you change the setting from 60 seconds to 16 seconds, your current greeting message will be deleted. The pre- 7. Answering Machine recorded greeting message will be played when a call is received. L If you change the maximum recording
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 62
    Machine that each message was recorded. If you subscribe to Caller ID service During playback, the display shows the name and/or number of to step 3. 2. Edit the telephone number (page 42). 3. Press {SP-PHONE}. L The base unit automatically dials the telephone number. To change the playback speed
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 63
    }. 3. Press {SET} again. 7. Answering Machine 7.3 Listening to recorded messages using the handset (Remote operation) When the unit has recorded new privacy, press {TALK}. You can switch back to the speaker by pressing {SP-PHONE}. L Adjust the speaker or receiver volume using {v} or {e}. 3 Press {
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 64
    have subscribed to a Caller ID service During playback, the display shows the name and/or number of the caller whose message is being played. You can call back the displayed number using the handset. 1. Press {MENU}. L The unit stops playback. L If you need to edit the phone number to call back, see
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    you go out. Answering machine remote operation 1. Call your unit. 2. Enter the remote operation ID during the TAM/FAX greeting message. 3. Enter the remote operation ID during the TAM/FAX greeting message. 3 When there are new recorded messages L The voice guide will tell you the number of new
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    voice guide. Voice guide: "All messages have been played." 2. Wait about 10 seconds. Voice guide: " machine will temporarily answer the call. 2. Enter the remote operation ID during the greeting message. L A long beep will sound, and the receiving mode will be set to TAM/FAX. 3. Hang up the handset
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    , page 72) and set the unit to TAM/FAX mode. 7.6.1 How this feature works 1 An incoming will show the remaining recording time. 7. Answering Machine 6 When finished recording, press {STOP}. L PHONE}. Note: L If you have subscribed to a Caller ID service, instead of the message you entered in step
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    7. Answering Machine your pager will display the caller's telephone number. 66
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 69
    unit For more details on the features, see page 69 to page 73. Feature Quick Setup Date and time Your logo Your fax number Confirmation report Fax ring count TAM ring count Caller's recording time Remote operation ID Dialing mode Paper size Ringer tone Automatic journal report Overseas mode Delayed
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    code Message alert Recording time alert Memory reception alert Friendly reception Fax voice guidance {4}{1} {4}{2} {4}{3} {4}{4} {4}{6} {4}{7} Greeting time Copy phone book {5}{4} {5}{9} Message transfer {6}{0} Message transfer greeting {6}{1} message Incoming message monitor {6}{7} Pager
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    the number of rings before the unit answers a call in TAM/FAX mode. See page 53 for details. {2} "2" (default) {3} "3" {4} "4" {5} "5" {6} "6" {7} "7" {0} "TOLL SAVER" Note: L You can also program this feature with the handset (page 77). {#}{1}{0} Changing the maximum recording time for incoming
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    service. {1} "PULSE": For rotary pulse dial service. {2} "TONE" (default): For tone dial service. Note: L You can also program this feature with the handset . L Calling charges may be higher than usual. {#}{2}{5} Sending a fax at a specific time DELAYED SEND MODE=OFF [±] This feature allows
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    "OFF" (default) See page 55 for details. {#}{3}{2} Setting the ring pattern for fax (Distinctive Ring feature) FAX RING PATTERN RING=B-D [±] {1} "A" {2} "B" {3} "C" {4} "D" {5} "B-D" (default when the display contrast is too light. Note: L To change the handset display contrast, see page 76. 71
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    time for your TAM/FAX greeting message GREETING TIME MODE=16s [±] {1} "16s" (default): Maximum recording time is 16 seconds. {2} "60s": Maximum recording time is 60 seconds. See page 59 for details. {#}{5}{9} Copying phone book data from the base unit to the handset COPY PHONE BOOK =1 ITEM
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    You can also program this feature with the handset (page 76). {#}{7}{5} Setting the Caller ID number often have trouble when sending faxes, this feature allows you to hear connecting tones: fax tone, ring tone continues, the other party's machine may not be a fax machine or may have run out of
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 76
    1 {OFF} {MENU} Important information L Make sure the handset and base unit are not being used. 1 Press {MENU}. Note: L To exit programming, press {OFF} at any time. 8.6 Direct command chart for handset For more details on the features, see page 76 to page 77. Feature Ringer volume Ringer
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    Feature Number of rings Recording time Remote code Display language Message alert 8. Programmable Features Feature code {0}{6}{1} {0}{6}{2} {0}{6}{3} {0}{8} {0}{#} Direct command {2}: "2" (default) {3}: "3" {4}: "4" {5}: "5" {6}: "6" {7}: "7" {0}: "Toll saver" {1}: "1min" {2}: "2min" {3}: "3min"
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    off the base unit without pressing {TALK} or {SP-PHONE}. {1} "On" {0} "Off" (default) Note: L If you subscribe to Caller ID service and want to view the caller's information on the handset display after lifting up the handset to answer a call, turn OFF this feature. {0}{4} Setting the Caller ID
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    mode To change the number of rings before the unit answers a call in TAM/FAX mode. See page 53 for details. {2} "2" (default) {3} "3" {4} "4" {5} "5" The Ringer/Message alert indicator will not flash for new messages while the handset is in use. L The Ringer/Message alert indicator acts as a ringer
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 80
    to base. Move closer to base, try again." is displayed even when the handset is near the base unit, you may need to re-register the handset to the base unit. Make sure the base unit and the handset are near each other and not being used. Registration must be completed within 1 minute
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 81
    . OK L Fax transmission or reception was successful. 10.2 Error messages - Display If the unit detects a problem, one or more of the following messages will appear on the display. 10.2.1 Base unit BUSY L The handset you tried to copy phone book items to is in use. CALL SERVICE L There is
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 82
    to copy your phone book items to the handset, but your phone book was empty. OPEN CABINET CHECK FILM SLACK b OPEN CABINET CHECK FILM TYPE L Please use genuine Panasonic replacement film (page 9). L The ink film is slack. Tighten it (see step 5 on page 14). L The fax machine is positioned near
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 83
    (page 38). Erase other stored items in the handset phone book (page 38), then try again. PLEASE WAIT L The unit is checking that there is no slack or crease on the ink film. Wait for a moment while the check is completed. REDIAL TIME OUT L The other party's fax machine is busy or has run out of
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 84
    handset's registration may have been canceled. Re-register the handset (page 78 Phone book full L There is no space to store new items in phone book battery (page 20). System is busy. Please try again later. L The handset has lost communication with the base unit. Move closer to the base unit
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 85
    our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company. L The power cord or telephone line cord is not connected. Check the connections. L If you connected the fax machine through a computer modem, connect the fax machine
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 86
    beeps and install paper/ink film. Whenever I try to retrieve my voice mail messages, I am interrupted by the fax tone. L You are probably entering {*}{#}{9}. This is the default setting for the fax activation code. If you use a voice mail service, turn the fax activation feature OFF or reprogram
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 87
    18). L If "SP-phone" is displayed on the handset, press {TALK} to switch to the headset. L Programming is not possible while the handset and/or base unit or the telephone answering machine is answering a call, you cannot program. Try again later. For Fax Advantage assistance, call 1-800-435-7329.
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 88
    , you must also subscribe to a Distinctive Ring service (page 55). L The ink film is empty. Replace the ink film with a new one (page 15). L The receiving mode is set to TEL mode. Change the receiving mode: - TAM/FAX mode (page 52) or FAX ONLY mode (page 53). L The time taken to answer the call
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 89
    documents by pressing {*}{#}{9} on the handset. The other party complains that they cannot send a document. I cannot select the desired receiving mode. 10.3.6 Copying Cause & Solution Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 9 for further
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 90
    10. Help Problem The printing quality is poor. Cause & Solution Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 9 for further details. Original Copy ABC L The thermal head is dirty. Clean it (page 93). L Some paper has instructions recommending
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 91
    recording paper (1). 1 2 Release the back cover by pushing the green button (1). L You can also release the back cover by pushing in the green lever (2). 1 2 For Fax Advantage assistance, call 1-800-435-7329. 89
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 92
    the blue core (1) in the direction of the arrow until the ink film is tight (2). Incorrect The ink film is not wrapped around the blue core. Slack/Crease 1 Reverse area at both ends (1). 1 2 L Make sure that the ink film is wrapped around the blue core (3) at least once. Correct 7 Close the
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 93
    plate forward (1) and insert the paper. Push the tension plate back, then press {START} to clear the message. 2 Close the front cover securely. {START} 1 For Fax Advantage assistance, call 1-800-435-7329. 91
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 94
    the telephone line cord. 3 Clean the document feeder rollers (1) and rubber flap (2) with a cloth moistened with isopropyl rubbing alcohol, and let all parts 92 For Fax Advantage assistance, call 1-800-435-7329.
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 95
    cover by pushing the green button (1). L You can also release the back cover by pushing in the green lever (2). 1 2 4 Open the back cover. 5 Remove the ink film (1). For Fax Advantage assistance, call 1-800-435-7329. 1 93
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 96
    dry thoroughly. Caution: L To prevent a malfunction due to static electricity, do not use a dry cloth and do not touch the thermal head directly. 1 7 Reinstall the ink film and close the covers (see steps 4 to 7 on page 13). 8 Connect the power cord and the telephone line cord. 94 For
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 97
    phone book of the base unit. "JOURNAL REPORT": Keeps a record of fax transmission and reception. This report can be printed automatically after every 30 fax different callers of the base unit after subscribing to a Caller ID service. To print automatically after every 30 new calls, activate feature #
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 98
    . *2 Transmission speed is based upon the ITU-T No. 1 Test Chart and original mode. If the capabilities of the other party's machine are inferior to your unit, the transmission speed may be lower. *3 If an error occurs during fax reception, such as a paper jam or if the recording paper runs out, the
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 99
    you are ready to use the paper. Store unused paper in the original packaging, in a cool and dry location. 11. General Information 11.2.2 Handset Operating environment: 5 °C - 40 °C (41 °F - 104 °F) Frequency: 2.40 GHz - 2.48 GHz Dimensions: Approx. height 208 mm × width 52 mm × depth 39 mm (83/16
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 100
    phone to trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Servicenter or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 101
    used in accordance with the instructions, may cause harmful interference to experienced radio/TV technician for help. Some cordless telephones operate at frequencies that may cause interference excluding extremities of hands, wrist and feet). The handset unit may be carried and operated with only the
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 102
    will be made by the warrantor. FAX categories Thermal Transfer Facsimile Laser Facsimile Parts 6 Months 1 (one) Year Labor 6 Months 1 (one) Year Batteries, antennas, optional accessories (such as additional handsets), ink film, toner cartridge, drum unit, and ink cartridge (as may be applicable
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 103
    from state to state. If a problem with this product develops during or after the Limited Warranty period, troubleshooting support: Panasonic offers two value based, cost effective, solutions: 1. Panasonic Continued Services 900 fee based support: 1-900-FAX-HELP (1-900-3294357) This exceptional service
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 104
    435-7329) For out of Limited Warranty technical and troubleshooting support: Panasonic offers two value based, cost effective, solutions: 1. Panasonic Continued Services 900 fee based support: 1 900 FAX HELP (1 900 329 4357) This exceptional service is charged directly to your telephone bill at only
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 105
    (Base unit) Contrast: 71 Error messages: 79 Display (Handset) Contrast: 76 Error messages: 81 Language: 77 Distinctive Ring service: 55 Document size: 48 E Error messages: 79 Extension telephone: 24, 52 F Fax activation code: 72 Fax number: 31 Fax voice guidance: 72 Flash time: 73, 76 Friendly
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 106
    73 Resolution: 47, 57 Ringer tone Base unit: 70 Handset: 76 Ring pattern for Distinctive Ring: 56 Ring setting FAX ONLY (Base unit): 69 TAM/FAX (Base unit): 69 TAM ring setting (Handset): 77 S Sending faxes Broadcast: 50 From memory: 47 Manually: 47 Phone book: 49 Soft keys: 10 Storing Broadcast: 49
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 107
    105
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 108
    106
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    107
  • Panasonic KXFPG379 | KXFPG378 User Guide - Page 110
    KX-FPG378 KX-FPG379 Proof of Purchase Panasonic FAX ADVANTAGE PROGRAM Free peace of mind, direct from Panasonic NO EXTRA COST FAX ADVANTAGE PROGRAM I 6-month limited warranty1: parts, labor, and toll-free help line2 I Free replacement3 and repair program The Panasonic Fax Advantage Consumer
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Please read these Operating
Instructions before using the unit
and save for future reference.
This model is designed to be
used only in the U.S.A.
2.4 GHz
Cordless Phone System
with FAX and Copier
Operating Instructions
Model No.
KX-FPG378
Model No.
KX-FPG379
FOR FAX ADVANTAGE ASSISTANCE:
— PHONE CALL
1-800-HELP-FAX (1-800-435-7329)
— E-MAIL TO
for customers in the U.S.A. or Puerto
Rico
— REFER TO
www.panasonic.com
for customers in the U.S.A. or Puerto
Rico
This unit is compatible with
Caller ID. To use this feature,
you must subscribe to the
appropriate service of your
service provider.