Panasonic KXTG5452 KXTG5451 User Guide - Page 64

Answering system

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Useful Information Problem The handset or base unit does not announce the displayed caller's name correctly. The caller list/incoming phone numbers are not edited automatically. I cannot dial the phone number edited in the caller list. The display exits the caller list while searching. Cause & solution L Name pronunciation may vary. This feature may not pronounce all names correctly. L The handset or base unit will announce each letter of abbreviations, such as "Co." and "Inc.". L Caller ID supports name of up to 15 letters. If the caller's name has more than 15 letters, the name will not be announced correctly. L The Caller ID number auto edit feature is turned off. Turn it on and try again (page 40). L You need to call back the edited number to activate Caller ID number auto edit. L The phone number you dialed might have an incorrect edited pattern (for example, the long distance "1" or the area code is missing). Edit the phone number with another pattern (page 29). L The handset automatically exits after 1 minute of inactivity. Answering system Problem I cannot listen to messages from a remote location. The other party complains that they cannot leave a voice message. "E" flashes and the ANSWER ON indicator flashes rapidly. No new messages are recorded. I cannot operate the answering system. During message playback, the unit rings and cancels playback. The message indicator on the handset flashes slowly. Cause & solution L A touch tone phone is required for remote operation. L Press the remote code correctly and press each key firmly (page 52). L The answering system is off. Turn it on (page 53). L The recording time is set to "Greeting only". Select "1min", "2min", or "3min" (page 55). L The memory is full. Erase unnecessary messages (page 49). L Message memory is full. Erase unnecessary messages (page 49). L Someone is operating the answering system. L If someone is talking on a conference call, you cannot operate the answering system. Try again later. L A call is being received. Answer the call and start again from the beginning after hanging up. L New messages have been recorded. Listen to the new messages (page 49) or turn the message alert off (page 55). 64 For assistance, please call 1-800-211-PANA (7262).

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Useful Information
64
For assistance, please call 1-800-211-PANA (7262).
Answering system
The handset or base unit
does not announce the
displayed caller’s name
correctly.
L
Name pronunciation may vary. This feature may not
pronounce all names correctly.
L
The handset or base unit will announce each letter of
abbreviations, such as “Co.” and “Inc.”.
L
Caller ID supports name of up to 15 letters. If the caller’s
name has more than 15 letters, the name will not be
announced correctly.
The caller list/incoming
phone numbers are not
edited automatically.
L
The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 40).
L
You need to call back the edited number to activate
Caller ID number auto edit.
I cannot dial the phone
number edited in the
caller list.
L
The phone number you dialed might have an incorrect
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 29).
The display exits the
caller list while searching.
L
The handset automatically exits after 1 minute of
inactivity.
Problem
Cause & solution
I cannot listen to
messages from a remote
location.
L
A touch tone phone is required for remote operation.
L
Press the remote code correctly and press each key
firmly (page 52).
L
The answering system is off. Turn it on (page 53).
The other party
complains that they
cannot leave a voice
message.
L
The recording time is set to “
Greeting only
”. Select
“
1min
”, “
2min
”, or “
3min
” (page 55).
L
The memory is full. Erase unnecessary messages
(page 49).
“
E
” flashes and the
ANSWER ON indicator
flashes rapidly. No new
messages are recorded.
L
Message memory is full. Erase unnecessary messages
(page 49).
I cannot operate the
answering system.
L
Someone is operating the answering system.
L
If someone is talking on a conference call, you cannot
operate the answering system. Try again later.
During message
playback, the unit rings
and cancels playback.
L
A call is being received. Answer the call and start again
from the beginning after hanging up.
The message indicator
on the handset flashes
slowly.
L
New messages have been recorded. Listen to the new
messages (page 49) or turn the message alert off (page
55).
Problem
Cause & solution