Panasonic KXTG9361 Expandable Cordless Phone/ans Sys
Panasonic KXTG9361 - EXPANDABLE CORDLESS PHONE/ANS SYS Manual
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- Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 1
Operating Instructions Expandable Digital Cordless Phone Model No. KX-TG9361 Expandable Digital Cordless Answering System Model No. KX-TG9371 with 2 Handsets Model No. KX-TG9372 Model shown is KX-TG9361. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 2
operation 37 Answering system settings 38 Voice Mail Service Voice mail service 40 Intercom/Locator Intercom 42 Transferring calls, conference calls . 42 Handset locator 43 Useful Information Wall mounting 44 Error messages 46 Troubleshooting 47 FCC and other information 52 Specifications - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 3
you for purchasing a Panasonic digital cordless phone. Notable differences between the models KX-TG9361 KX-TG9371 series Model No. KX-TG9361 KX-TG9371 KX-TG9372 L Model shown is KX-TG9372. Base unit Part No. KX-TG9361 KX-TG9371 KX-TG9371 Handset Part No. KX-TGA936 KX-TGA936 KX-TGA936 Quantity - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 4
time with a selected voice announcement such as "Good morning" as a wake-up greeting (talking alarm clock; page 28). ■ Drop and splash resistant handset This design protects from splashes and occasional dropping. *1 KX-TG9371/KX-TG9372 4 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 5
for charger/ PQLV209T Quantity KX-TG9361/ KX-TG9371 1 KX-TG9372 1 1 1 1 1 2 4 1 2 1 2 - 1 - 1 *1 See page 6 for replacement battery information. *2 The handset cover comes attached to the handset. 1 2 3 4 5 6 7 8 For assistance, please visit http://www.panasonic.com/help 5 - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 6
, KX-TCA94, KX-TCA95 KX-J66 KX-TCA230 1 2 3 L Headset shown is KX-TCA86. Replacement battery information: L Replace batteries only with a nickel metal hydride (Ni-MH) type of battery. This model requires 2 AAA (R03) batteries for every handset. For best performance, we recommend using Panasonic - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 7
or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211PANA (1-800-211-7262). L Never touch the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 8
(other than a cordless type) during an manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 9
is not designed to be splash resistant. Do not place the handset on the base unit/charger if the handset is wet. Drop resistance (handset only) The handset is designed to be dropresistant, however, it should not be thrown or stepped on. For assistance, please visit http://www.panasonic.com/help 9 - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 10
Preparation Controls Base unit ■ KX-TG9361 A B ■ KX-TG9371/KX-TG9372 A B CD E F A Charge contacts B {LOCATOR} GH I J K A Charge contacts B Speaker C {■} (STOP) D {ERASE} E {GREETING {INTERCOM} K {ANSWER ON} ANSWER ON indicator 10 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 11
By pressing a soft key, you can select the feature shown directly above it on the display. View KCID Phone book L Display Handset display items Item 5 [1] Line in use Meaning Battery level Handset number Someone is using the line. For assistance, please visit http://www.panasonic.com/help 11 - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 12
Available for: KX-TG9372 L Use only the supplied Panasonic AC adaptor PQLV209 as the weight of the Panasonic battery back-up power supply noted on page 6. If you subscribe to a DSL/ADSL service Please attach a DSL/ADSL filter (contact your DSL/ADSL provider) to the telephone line between the base - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 13
/Ni-Cd batteries. - We recommend using the Panasonic rechargeable batteries noted on page 6, 8. 1 Release the battery cover latch and lift the cover open. Preparation 2 Insert the batteries negative (T) end first. Rechargeable Ni-MH ONLY 3 Close the handset cover. 4 Fasten the battery cover latch - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 14
L KX-TG9371/KX-TG9372 The batteries need to be charged if: - the handset alerts you with a voice announcement (talking battery alert) after you finish talking/listening to a message. - the handset beeps while you are engaged in a call or operating the answering system remotely. L Model shown is KX - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 15
Symbols used in these operating instructions Symbol {} Meaning The words in the brackets indicate button names/soft key names on the handset and base unit. Example: Unit keys: {C}, {OFF} Soft keys: {View CID}, {Phonebook} Voice guidance language Available for: KX-TG9371/KX-TG9372 You can select - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 16
clip Headset (optional) Connecting a headset to the handset allows for hands-free conversations. We recommend using the Panasonic headset noted on page 6. Switching a call between the headset and handset speakerphone To switch to the handset speakerphone, press {s}. To return to the headset, press - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 17
or place the handset on the base unit or charger. Using the speakerphone 1 Dial the phone number, and press phone number. Making/Answering Calls 3 {Erase} i {Yes} i {OFF} Pause (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 18
L You can also program the handset ringer volume beforehand (page 24). Temporary handset ringer off While the handset is ringing for a call, you can turn the ringer off temporarily by pressing {OFF}. Adjusting the base unit ringer volume Available for: KX-TG9371/KX-TG9372 Press {^} or {V} repeatedly - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 19
{C} when the other handset is on an outside call. Note: L The maximum number of participating parties (including 1 outside party) depends on the model. - 3 parties (KX-TG9361) - 4 parties (KX-TG9371/KX-TG9372) Making/Answering Calls For assistance, please visit http://www.panasonic.com/help 19 - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 20
to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook. Important: through the phonebook if necessary. 4 {C} 20 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 21
max.; page 20). i {Next} 4 Edit the phone number if necessary (32 digits max.). i {Next} Chain dial This feature allows you to dial phone numbers in the phonebook while you are on phonebook, without having to dial manually. 1 During an outside call, have rotary/pulse service, you need to press - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 22
Set date & time Talking CallerID (KX-TG9371/ KX-TG9372) Customer support Sub-menu 1 - - - On/Off Start/End Ringer volume Ringer tone Date and time*1 Alarm Time adjustment*1 - - Sub-menu 2 - - Page 36 41 27 28 28 - - 16 28 - 31 29 22 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 23
ID edit*1 Set tel line Set base unit (KX-TG9371/ KX-TG9372) Registration Change language Sub-menu KX-TG9371/ KX-TG9372) *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. For assistance, please visit http://www.panasonic - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 24
Caller ID number auto edit) Customer support Date and time Deregistration Display (Change language) HS registration (Handset registration) Key tone*3 LCD contrast {4}-{7}: Melody 1-4 {1}: Low {2}: Medium {3}: {0}: Off - - - - 24 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 25
r - r For the Talking Caller ID/answering system (KX-TG9371/KX-TG9372) Page 16 18 - 40 - 41 40 Feature Message play Recording time Feature code {3}{0}{0} {3}{0}{5} Remote code Ring count {3}{0}{6} {2}{1}{1} Talking CallerID (Handset) Talking CallerID (Base unit) Voice prompt (Change language - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 26
you subscribe to Caller ID service and want to view the caller's information after lifting up the handset to answer a call, turn should not be adjusted. If "Line in use" is not displayed when another phone connected to the same line is in use, you need to change the line mode www.panasonic.com/help - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 27
for instances when you do not want to be disturbed, for example, while sleeping. Night mode can be set for each handset. Important: L Set the date and time beforehand (page 16). L We recommend turning the base unit ringer off (page 18) and call screening For assistance, please visit http://www - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 28
KX-TG9371/ KX- handset. An alarm sounds at the set time for 1 minute. The following alarm sounds are available: ■ KX-TG9361 You can choose an alarm sound from 3 tones and 4 melodies. ■ KX-TG9371/KX 3 Set the desired time. i {OK} L For KX-TG9361 user: Skip to step 5. 4 {V}/{^}: Select "Tone & Melody - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 29
are pre-registered. If for some reason the handset is not registered to the base unit, register the handset. 1 Handset: {MENU} i {#}{1}{3}{0} 2 Base unit: ■ KX-TG9361 Press and hold {LOCATOR} for 4 seconds. (No registration tone) ■ KX-TG9371/KX-TG9372 Press and hold {LOCATOR} for 4 seconds until - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 30
. L When you purchase an additional handset, refer to the additional handset's installation manual for registration. Deregistering a handset A handset can cancel its own registration (or the registration of another handset) that is stored in the base unit. This allows the handset to end its wireless - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 31
KX-TG9371/KX-TG9372 This feature lets you know who is calling without looking at the display. To use this feature, you must: - subscribe to Caller ID service of your service provider/telephone company. - turn this feature on (page 25). When caller information is received, the handsets and base unit - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 32
Caller ID Service phonebook, the stored name is displayed, even if it was viewed or answered using another handset. Editing a caller's phone number before calling back You can edit a phone number in the caller list by removing its area code and/ assistance, please visit http://www.panasonic.com/help - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 33
ended, the phone number of the caller, when reviewed from the edit once again. Caller ID Service 2 {V}/{^}: Select the desired entry. i {Select} L To edit the number, press {Edit} repeatedly until the phone number is shown in the CID} For assistance, please visit http://www.panasonic.com/help 33 - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 34
for: KX-TG9371/KX-TG9372 The answering system can answer and record calls for you when you are unavailable to answer the phone. You on the handset. Turning off the call screening feature When the base unit is not in use, press {GREETING CHECK}, then press and hold {V} until the base unit beeps. - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 35
(2 minutes max.). 1 {GREETING REC} 2 Within 10 seconds, press {GREETING REC} again. 3 After the base unit beeps, speak clearly about 20 cm (8 inches) away from the MIC. 4 Press {■} (STOP) to of a message, the previous message is played. For assistance, please visit http://www.panasonic.com/help 35 - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 36
handset When new messages have been recorded: - "New message" is displayed. - The message indicator on the handset the handset plays back new messages. L If there are no new messages, the handset on the handset. Key back, the handset's voice guidance the phone number is shown in the - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 37
i {OFF} Using the answering system remotely 1 Dial your phone number from a touch-tone phone. 2 After the greeting message starts, enter your remote access code the available remote commands (page 37). See the Spanish quick guide for details. Note: L If you do not press any .panasonic.com/help 37 - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 38
the unit answers calls You can change the number of times the phone rings "Ring count" before the unit answers calls. You can select service provided by your service provider/ telephone company, please contact your service provider/telephone 38 For assistance, please visit http://www.panasonic - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 39
your service provider/telephone company. Answering System Message alert You can select whether or not the message indicator on the handset flashes {Save} i {OFF} Note: L While message alert is on, battery operating time is shortened (page 15). Caller's recording time You can panasonic.com/help 39 - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 40
(KX-TG9371/KX-TG9372) Storing the voice mail (VM) access number In order to listen to your voice mail messages, you must dial your service provider Minutes after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voice mail messages have been recorded - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 41
voice mail service uses voice mail tones, the tones are heard from any phone connected to the same line. If you want to use another phone to listen to voice mail messages, you have to dial your access number manually. Voice Mail Service For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 42
paging, press {OFF}. 3 When you finish talking, press {OFF}. Base unit ■ KX-TG9371/KX-TG9372 1 {INTERCOM} L All registered handsets beep. L To stop paging, press {INTERCOM}. 2 When you finish talking can continue the conversation. 42 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 43
can talk to the outside caller. Handset locator You can locate a misplaced handset by paging it. 1 Base unit: {LOCATOR} L All registered handsets beep for 1 minute. 2 To stop paging: Base unit: Press {LOCATOR}. Handset: ■ KX-TG9361 Press {OFF}. ■ KX-TG9371/KX-TG9372 Press {INTERCOM}, then press {OFF - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 44
on the wall mounting adaptor into the holes 1 and 2 on the base unit. Base unit 1 Lead the telephone line cord through the hole in the wall AC adaptor cord and telephone line cord (B). 4 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 45
on the size of the wall phone plate installed. (120 V AC, 60 Hz) 1 83 mm (31/4 inches) or 102 mm (4 inches) 2 Useful Information To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). A A B Charger Available for: KX-TG9372 1 Drive the screws (not - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 46
Busy or System is busy. Please try again later. Check tel line Don't use this battery. Error!! Insert battery Invalid No link to base. Reconnect AC adaptor. Phonebook full Store VM access# Cause/solution L The called handset or base unit is in use. L Other units are in use and the system is busy - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 47
Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 48
up. L The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 30). L Place the handset and the base unit away from other electrical appliances. Battery recharge Problem The handset beeps and/or 7 flashes. I fully - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 49
. *1 KX-TG9371/KX-TG9372 Cause/solution L Make sure that you have long distance service. Caller ID/Talking Caller ID*1 Problem Caller information is not displayed. Caller information is displayed or announced*1 late. Caller information is not announced.*1 The caller list/incoming phone numbers - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 50
your service provider/telephone company (page 38). L Someone is using the unit. Wait for the other user to finish. L A caller is leaving a message. Wait for the caller to finish. L The handset is too far from the base unit. Move closer. 50 For assistance, please visit http://www.panasonic.com - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 51
-tone phone. L A call is being received. Answer the call and try again later. Liquid damage Problem Liquid or other form of moisture has entered the handset/base unit. Cause/solution L Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 52
If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 53
phone instructions user cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If For assistance, please visit http://www.panasonic - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 54
may not comply and must be avoided. Notice L FCC ID can be found inside the battery compartment or on the bottom of the units. Notice ENERGY STAR As an ENERGY STAR® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 55
inches × 3 1/32 inches × 3 17/32 inches) ■ Mass (weight): Base unit*1: Approx. 180 g (0.40 lb.) Base unit*2: Approx. 220 g (0.49 lb.) Handset: Approx. 170 g (0.37 lb.) Charger*3: Approx. 70 g (0.15 lb.) *1 KX-TG9361 *2 KX-TG9371/KX-TG9372 *3 KX-TG9372 Note: L Design and specifications are subject to - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 56
Card, American Express, and Personal Checks.) TTY users (hearing or speech impaired users) can call 1-866-605-1277. Service in Puerto Rico Panasonic Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985 Phone (787)750-4300, Fax (787)768-2910 - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 57
for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in Limited Warranty service for headsets if a headset is included with this product please follow instructions above. For assistance in Puerto Rico call Panasonic Puerto - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 58
the problem is not handled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. 58 For assistance, please visit http://www.panasonic.com - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 59
Power failure: 12 R Redialing: 17 Ringer tone: 24 Rotary/pulse service: 19 S SP-PHONE (Speakerphone): 17 T Talking alarm clock: 28 Talking battery alert: 14 Talking caller ID: 31 Time adjustment: 25 Transferring calls: 42 Troubleshooting: 47 TTY: 6, 56 V VM (Voice mail): 40 Voice guidance language - Panasonic KXTG9361 | Expandable Cordless Phone/ans Sys - Page 60
Instructions 2 Visit our website: http://www.panasonic.com/help L FAQs and troubleshooting hints are available. 3 Contact us via the web at: http://www.panasonic (EST) To order a replacement batteries, call 1-800-332-5368 or visit http://www.panasonic.com/batterystore For your future reference We
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This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please read these operating instructions before using the unit and save
them for future reference.
For assistance, visit our website:
for customers in the U.S.A. or Puerto
Rico.
Charge the batteries for about 7 hours before initial use.
Operating Instructions
Model shown is KX-TG9361.
Expandable Digital Cordless
Answering System
Model No.
KX-TG9371
Expandable Digital Cordless Phone
Model No.
KX-TG9361
with 2 Handsets
Model No.
KX-TG9372