Panasonic KXTG9361 Expandable Cordless Phone/ans Sys - Page 51

Useful Information Problem I cannot operate the answering system remotely. While recording a greeting message or listening to messages, the unit rings and recording stops. Cause/solution L You are entering the wrong remote access code. If you forgot the remote access code, store a new remote access code (page 37). L Press each key firmly. L The answering system is turned off. Turn it on (page 38). L You are using a rotary/pulse telephone. Try again using a touch-tone phone. L A call is being received. Answer the call and try again later. Liquid damage Problem Liquid or other form of moisture has entered the handset/base unit. Cause/solution L Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. Caution: L To avoid permanent damage, do not use a microwave oven to speed up the drying process. If you need assistance with setup or operation 1 Visit our website: http://www.panasonic.com/help 2 Contact us via the web at: http://www.panasonic.com/contactinfo 3 Call us at: 1-800-211-PANA (1-800-211-7262) TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship the product Carefully pack your unit, preferably in the original carton. Attach a letter, detailing the symptom. Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured. Do not send your unit to Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products. For assistance, please visit http://www.panasonic.com/help 51