Panasonic PV27DF64 PV20DF64 User Guide - Page 68

Limited Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF MATSUSHITA ELECTRIC CORPORATION OF AMERICA One Panasonic Way Secaucus, New Jersey 07094 PANASONIC SALES COMPANY, DIVISION OF MATSUSHITA ELECTRIC OF PUERTO RICO, INC., AVE. 65 de Infantería, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Panasonic/Quasar Video Products Limited Warranty Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as "the warrantor") will, for the length of the period indicated on the chart below, which starts with the date of original purchase ("warranty period"), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Product Parts Labor Camcorder One (1) Year (except CCD Ninety (90) Days Image Sensor) CCD Image Sensor - 6 (Six) Ninety (90) Days Months DVD/VCR Deck, A/V Mixer One (1) Year Ninety (90) Days TV/VCR, TV/DVD, One (1) Year (except CRT) Ninety (90) Days TV/DVD/VCR CRT - Two (2) Years Ninety (90) Days Combination TV/HDR Combination One (1) Year (except CRT) Ninety (90) Days CRT - Two (2) Years Ninety (90) Days Rechargeable Batteries (in exchange for defective item) Ten (10) Days Not Applicable Tape (in exchange for Five (5) Days defective item) Not Applicable Memory Cards (in exchange for Ninety (90) Days defective item) Not Applicable Service Carry-In or Mail-In Contact Number 1-800-211-PANA(7262) Carry-In or Mail-In 1-800-211-PANA(7262) Carry-In: 21″ CRT and Smaller In-Home or Carry-In: 22″ CRT and 1-800-211-PANA(7262) Larger In-Home or Carry-In 1-888-843-9788 Carry-In or Mail-In 1-800-211-PANA(7262) Carry-In or Mail-In Carry-In or Mail-In 1-800-211-PANA(7262) 1-800-211-PANA(7262) During the "Labor" warranty period there will be no charge for labor. During the "Parts" warranty period, there will be no charge for parts. You must carry-in or mail-in your product or arrange for in-home service, as applicable, during the warranty period. If non-rechargeable batteries are included, they are not warranted. This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold "as is". A purchase receipt or other proof of the original purchase date is required for warranty service. Carry-In, Mail-in or In-Home Service For Carry-In, Mail-In or In-Home Service (as applicable) in the United States call toll free contact number listed above or visit Panasonic Web Site: http://www.panasonic.com For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910. In-Home service, if applicable, requires clear, complete and easy access to the product by the authorized servicer and does not include removal or re-installation of an installed product. It is possible that certain in-home repairs will not be completed in-home, but will require that the product, or parts of the product, be removed for shop diagnosis and/or repair and then returned. Limited Warranty Limits And Exclusions This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage, nor does it cover markings or retained images on the picture tube resulting from viewing fixed images (including, among other things, letterbox pictures on standard 4:3 screen TV's, or non-expanded standard 4:3 pictures on wide screen TV's, or onscreen data in a stationary and fixed location). The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, 68 For assistance, please call : 1-800-211-PANA(7262) or, contact us via the web at:http://www.panasonic.com/contactinfo