Panasonic PVQ2012 PVQ1312B User Guide - Page 31
Before Requesting Service
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Before Requesting Service Check the following points once again if you are having trouble with your unit. Power No power... Correction • Completely insert Power Plug into an AC outlet. • Set POWER button to ON. Monitor Correction No picture or sound... Poor picture with normal sound... Poor sound with normal picture... Poor TV reception... No color or poor color... Ghost (multiple) images... TV programs cannot be watched... Channel cannot be selected... • Make sure your antenna system (TV or CABLE), is correctly set. (P. 8) • Completely insert Power Plug into an AC outlet. • Set POWER button to ON. • Adjust BRIGHTNESS, SHARPNESS, and PICTURE controls in the SET UP TV menu. (P. 15) • Adjust VOLUME control. (P. 14) • Adjust SHARPNESS and PICTURE controls in the SET UP TV menu. (P. 15) • Adjust TINT and COLOR controls in the SET UP TV menu. (P. 15) • Install a directional antenna. • Make sure the selected channel is in unit's memory. (P. 10, 11) • Only the channel being recorded can be viewed on this unit. VCR Correction TV program cannot be • Make sure your antenna system (TV or CABLE), is correctly set. (P. 8) recorded... • Make sure cassette record tab is intact. (P.3) • Check that clock is set to current time and date. Timer recording cannot be • Make sure DSS/CABLE box (if used) is left on and tuned to performed... channel to be recorded. • Set recording Start/Stop times correctly. (P. 20-21) • Timer recording may not be performed or continued if a power interruption of more than 1 minute occurs before or during a Timer recording even after power is restored. No playback picture, or the playback • Adjust TRACKING control in either direction. (P. 4) picture is noisy or contains streaks... • Try Head Cleaning. (P. 4) VCR cannot be controlled... • Make sure VCR LOCK is set to off. (P. 25) • Make sure unit is not in a Timer Record operation. Remote Control Unit cannot be controlled... ACTION, PROG and FM/TV buttons cannot be selected... Correction • Aim remote at remote sensor on unit (P. 7) so that signal is unobstructed. • Inspect the remote batteries. (P. 3) • Make sure VCR LOCK is set to off. (P. 25) • Exposing unit remote sensor to direct fluorescent or outdoor light may cause signal interference. • Check remote batteries. Miscellaneous Correction Video cassette cannot be inserted... • Insert the cassette window side up; record tab facing you. Video cassette cannot be removed... • Completely insert Power Plug into an AC outlet. Tape cannot be ejected or inserted... • Try ejecting or inserting the tape again after turning POWER off, then back on. Video cassette ejects when a • Make sure cassette record tab is intact. (P. 3) recording is started, or the power is turned off for timer recording... In Stop mode, the VCR motor • To enable Quick Play mechanism, the VCR cylinder will rotate for (CYLINDER) continues to rotate... about 3 minutes. This reduces response time from Stop to Play mode and from Play to Rewind Search mode. VCR cannot be controlled... • Make sure VCR LOCK is set to off. (P. 25) If you cannot resolve the problem, please call the Customer Satisfaction Center for product assistance at 1-800-211-PANA(7262). To locate an authorized servicenter call toll free 1-800-211-PANA(7262) or send e-mail to : [email protected]. 31 For Your Information