Panasonic SA-XR50S SAXR50 User Guide - Page 24

Troubleshooting guide Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem: In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or the website (http://www.panasonic. com/contactinfo), or the website (http://www.panasonic.com/support). In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 905-624-5505, or visit the website (www.panasonic.ca), or an authorized Servicentre closest to you. n Common problems Pages No power. • Ensure the power cord is connected. 5 No sound. Sound stops. "F 76" or "OVERLOAD" appears on the display for about a second, and the unit turns off. • Turn the volume up. • Check connections to speakers and other equipment. • Turn on the speakers • Turn off the tape monitor. • Select the correct source. • Change the D-INPUT setting to suit the type of connection you have made. • Check that the digital signals can be decoded by this unit. • Turn PCM FIX or DTS FIX off. • Determine and correct the cause, then turn the unit on. Causes include: − Shorting (bare wires touching) of positive and negative speaker wires. − Using speakers with an impedance lower than that rated for this unit. − Straining of the speakers through excessive volume or power. − Using the unit in a hot environment without proper ventilation. Consult your dealer if the problem occurs again after switching the unit on. 12 4-9 12 15 12 10 12 10, 18 5, 9 5, 9 - - "F 70" appears on the display. • Turn the unit off, disconnect the AC power supply cord, and consult your dealer. - n Sound modes Pages Sound is not heard from the center, surround, or subwoofer speakers. • Ensure the SPEAKERS settings for your speakers are correct. • Turn 2CH MIX off. • The source may be stereo. Change the sound mode. 10, 21 13 12 Sound is not heard from the surround back speaker. • Ensure the SPEAKERS settings for your speakers are correct. • Turn 6.1CH DECODING mode on. 10, 21 12 Cannot use Dolby Pro Logic Ⅱ , DTS NEO:6 or SFC. • Turn DVD ANALOG 6CH off. • You cannot use Dolby Pro Logic Ⅱ , DTS NEO:6 or SFC when input is PCM with sampling frequencies of 192, 176.4 (COAXIAL1), 96, or 88.2 kHz. 15 13 There is no DTS audio output. There is Audio output, but the DTS • Check the DVD player's digital output settings. - decoder indicator is not lit. n Radio Pages • Connect the appropriate antenna. (You may need an outdoor antenna or one with more elements.) 9 The radio cannot be tuned in or • Adjust the position of the FM or AM antenna. 9 there is a lot of noise and • Reduce the treble. 19 interference. • Turn off nearby televisions, video decks, DVD players, and satellite receivers. - • Separate the antenna from other cables, cords, and appliances. - n Multi control mode menus and factory settings (Reference pages are shown as black circled numbers  ) Main menu Sub menu (factory settings) Main menu Sub menu (factory settings) Main menu Sub menu (factory settings) TUNER TUNING MANUAL B PROOF MODE A  OPTION  (TUNER FM MODE AUTO RESET YES  FRONT CENTER SMALL mode only) MEMORY CH 1 AUTO MEM START  SUBW YES SPEAKERS LCR S SB SUBW NO SPEAKERS SURROUND SUR BACK YES BASS TV OPT 1 SUB-WFR TONE 0dB SETUP 2  TREBLE  DVR D-INPUT OPT 2 FRONT 10 FEET BALANCE L R DVD COAX 1 CENTER OFF SETUP 1 CD COAX 2  DISTANCE SURROUND DIMMER 5 FEET ON LEVEL 2  TV SUR BACK SLEEP OFF DUAL PRG MAIN DVR IN MODE DVD AUTO EXIT FILTER 100 áExit the Multi control mode OPTION DR COMP OFF  CD A/D ATT OFF Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way Secaucus, New Jersey 07094 http://www.panasonic.com 2003 Matsushita Electric Industrial Co., Ltd Printed in Malaysia Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. ("PSC") Ave. 65 de InfanterÍa, Km. 9.5 San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Panasonic Canada Inc. En 5770 Ambler Drive Mississauga, Ontario L4W 2T3 www.panasonic.ca RQT7487-P H1203RF0