Panasonic Toughbook FZ-G1 Operating Instructions - Page 36

Troubleshooting (Basic) n Entering Password Cannot log on to Windows. ("The user name or password is incorrect." is displayed.) l The user name (account name) includes an "@" mark. - If another user account name exists: Log on to Windows using another user account name, and delete the account name that includes "@". Then create a new account name. - If no other account name exists: You need to reinstall Windows (è page 28). n Shutting down Windows does not shut l Remove the USB device and the ExpressCard. down. l Wait one or two minutes. It is not a malfunction. n Display No display. l The external display is selected. A Display "Charm" and touch - . B Touch and select the display mode. A Long touch the desktop, and then touch [Graphic Properties]. B Select one of the application modes and touch [OK]. C Touch [Multiple Displays]. D Select the display in [Operating Mode]. E Touch [Apply]. F Touch [OK]. G If necessary, touch [General Settings], set the color depth, reso- lution, etc., and touch [OK]. l When using an external display, Ÿ Check the cable connection. Ÿ Turn on the display. Ÿ Check the settings of external display. l The display is turned off by the power-saving function. Touch the screen. The screen is dark. To resume, touch the screen. l The computer entered sleep or hibernation by the power-saving function. To resume, press the power switch. l The screen is darker when the AC adaptor is not connected. Open the Dashboard for Panasonic PC and adjust the brightness. As you increase the brightness, battery consumption increases. You can separately set the brightness for when the AC adaptor is connected and when not connected. l Turn off the concealed mode (è Reference Manual "Setup Utility"). Troubleshooting 36