RCA L19WD20 User Guide & Warranty - Page 30
Troubleshooting
UPC - 846042060356
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Other Information Troubleshooting Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list. TV Problems TV won't turn on • Make sure the TV is plugged in. • Check the wall receptacle (or extension cord) to make sure it is "live" by plugging in something else. No picture, no sound but TV is on • You might be tuned to an input with no device connected to it to view. If you're trying to view a connected device, press INPUT and choose the option that matches the input of the device you connected. • Maybe the Signal Source option is set incorrectly. Go to page 15 for detailed instructions. • The channel might be blank - change channels. • If you're watching your VCR and it's connected with coaxial cable to the ANTENNA/CABLE INPUT jack, tune the TV to channel 3 or 4 (whichever channel is selected on the 3/4 switch on the back of your VCR). Also check to make sure the TV/VCR button on the VCR is in the correct mode (press the TV/VCR button on your VCR). Sound okay, picture poor • If you're getting a black and white picture from a device you've connected to your TV, you might have your video cables connected to the wrong jacks. A yellow Video cable connects to the yellow VIDEO input jack; three yellow video cables or bundled component video cables (red, blue, and green) connect to the COMPONENT INPUT jacks on the back of your TV. • Check antenna connections. Make sure all of the cables are firmly connected to the jacks. • Try adjusting sharpness function to improve weak signals. Go to page 25 for more instructions. No sound, picture okay • Maybe the sound is muted. Try pressing the volume up button to restore sound. • If using S-Video or Y, PB, PR, remember to also connect the device's left and right audio output jacks to the TV's L and R Audio Input jacks. • The sound settings may not be set correctly. Go to page 26 for more information. • The internal speakers might be turned off. Go to page 26 for more information. Blank screen • If you're trying to watch something that's playing on a device connected to the TV (like a DVD), press INPUT and choose the option that matches the input where you connected the DVD. • Press the WATCH TV button. • Make sure the device connected to the TV is turned on. • Try another channel. Buttons don't work • Unplug the TV for ten minutes and then plug it back in. Turn the TV on and try again. TV turns off unexpectedly • Sleep timer may have been activated. Go to page 27 for instructions. • Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on again. If this happens frequently, the voltage in your house may be abnormally high or low. • Unplug. Wait ten minutes. Plug in again. 30 Chapter 4