RCA RCD331BK User Manual - Page 13

Limited Warranty AVC MULTIMEDIA ("AVC") makes the following limited warranties. These limited warranties extend to the original consumer purchaser and is limited to non-commercial user of the product. One Year Parts & Labor Warranty AVC products purchased in the United States are warranted to be free from defects in materials or workmanship for a period of one year from the date of their original retail purchase. If the unit fails to conform to this warranty, we will service the product using new or refurbished parts and products, at AVC's sole discretion. During a period of one year from the effective warranty date, AVC will provide, when needed, service labor to repair a manufacturing defect at its designated Service Center. To obtain warranty service in the United States, you must first call our Customer Support Center at 1-877-252-6873, during the hours listed in the box below. The deternination of service will be made by AVC customer support. PLEASE DO NOT RETURN YOUR UNIT TO AVC WITHOUT PRIOR AUTHORIZATION. New or remanufactured replacements for defective parts or products will be used for repairs by AVC at its designated Service Center for one year from the defective warranty date. Such replacement parts or products are warranted for an additional one year from the date of repair or replacement. The Customer will be required to ship the unit to the Service Center indicated at the time Customer Support is contacted to make the necessary repairs. The customer is responsible for all transportation charges to the service facility.