Ricoh Aficio MP 8001 Operating Instructions - Page 109
Messages Displayed When Using the Scanner, Function
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Messages Displayed When Using the Scanner Function Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for error messages that may appear on the machine's control panel and the client computer. Messages Displayed on the Control Panel When Using the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel. • If a message not described here appears, act according to the message. For details about how to turn off the main power switch, see "Turning On/Off the Power", About This Machine . 5 Message Cause Solution "Authentication has failed." The entered login user name or login password is not correct. Ask the user administrator for the correct login user name and login password. "Authentication has failed." The machine cannot perform Contact the administrator. authentication. "Authentication with the destination has failed. Check settings. To check the current status, press [Scanned Files Status]." The entered user name or password was invalid. • Check that the user name and password are correct. • Check that the ID and password for the destination folder are correct. • A password of 128 or more characters may not be recognized. "Cannot communicate with PC. Contact the administrator." WSD (Device) protocol or WSD (Scanner) protocol is disabled. Use IPv4 or IPv6, located in [Configuration] in Web Image Monitor, to enable WSD (Device) and WSD (Scanner). 107