Ricoh Aficio MP C4500 SPF Troubleshooting - Page 74
When You Cannot Send Scanned Files, When Stored Files Cannot be Accessed
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Troubleshooting When Using the Scanner Function When You Cannot Send Scanned Files The following sections explain likely causes of and solutions for Network Delivery and E-mail Sending-related problems. When Stored Files Cannot be Accessed This section explains likely causes of and possible solutions for job access-related problems. Problem Cause Solution The stored file is locked and is not accessible. The file, which is password protected, is locked because the password was incorrectly entered ten times. Contact the administrator. 5 When You Cannot Browse the Network to Send a Scan file This section explains likely causes of and possible solutions for the Browse Network failing to operate when files are sent. Problem Cause The network cannot be The following machine settings browsed when specify- may not be correct: ing the destination folder. • IPv4 address • Subnet Mask Solution Check the settings. See "Network Settings ", General Settings Guide. When the TWAIN Driver Cannot be Started This section explains likely causes of and possible solutions for the TWAIN driver failing to operate. Problem Cause Solution The Scanner Properties Advanced encryption has been For details about the extended se- dialog box cannot be specified in the extended security curity setting, contact an admin- displayed. setting. istrator. 66