Ricoh Aficio SP W2470 Hardware Guide

Ricoh Aficio SP W2470 Manual

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  • Ricoh Aficio SP W2470 | Hardware Guide - Page 1
    Operating Instructions Hardware Guide 1 Guide to the Printer 2 Setting Up 3 Connecting the Printer Cables 4 Configuration 5 Paper and Other Media 6 Replacing Consumables 7 Cleaning and Adjusting the Printer 8 Troubleshooting 9 Removing Misfed Paper 10 Appendix Read this manual carefully before you
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    manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual drafts, checks, passports, driver's licenses. The preceding list is meant as a guide only and is not inclusive
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    security, configure the following settings. • Using Server Certificates • Using SSL • Changing Administrator User Names and Passwords For details, see "Setting Up the Printer", Security Guide. Be sure to refer to this manual when configuring the machine's security and authentication settings. i
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    explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the This section explains the names of the major options described in this manual. Major options for this machine are referred to as follows: • Paper
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    information that is specific to the 120 V model. Note ❒ Check the label on the rear of the printer to identify the model. BAL006S ❒ Dimensions in this manual are given in two units of measure: metric and inch. If your printer is the 220 to 240 V model, refer to the metric units. If your
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    the appropriate version for your operating environment. ❒ To uninstall the Operating Instructions, select [Programs] in the [Start] menu, select this printer driver, and then click [Uninstall]. You can uninstall each Manual separately. ❒ If you are using an unsupported Web browser and the simpler
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    TABLE OF CONTENTS Manuals for This Printer i How to Read This Manual ii Symbols ...ii Names of Major Options ii Model-Specific Information iii Installing the Operating Instructions iv 1. Guide to the Printer Exterior: Front View 1 Exterior: Rear View 3 Interior...5 Control Panel...6 Display
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    Storing Paper ...67 Types of Paper and Other Media 68 Paper Not Supported by This Printer 70 Handling Paper ...71 Print Area ...72 Loading Paper ...73 Replacing Consumables Replacing the Toner Cartridge 95 7. Cleaning and Adjusting the Printer Maintaining Your Printer 101 Cleaning the Main Unit
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    Panel Tones...113 Printer Does Not Print 114 Checking the Port Connection 116 Other Printing Problems 117 Additional Troubleshooting 122 9. (V 131 10.Appendix Moving and Transporting the Printer 133 Disposal ...134 Consumables ...135 Toner Cartridge ...135 Specifications for the Main Unit 136
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    viii
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    . 7. Control panel See p.6 "Control Panel". 8. Main unit front cover Open when toner runs out. 9. Bypass tray Use to feed paper in manually. Load paper print side up. 5. Power switch 10. Bypass tray's paper guide Switches the power of the printer to On Set to the width of the paper for bypass or
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    the Printer 11. Cut paper tray (Tray 3, optional) Load cut paper here. 13. Lower output auxiliary guide Pull this out to insert rolled paper. 12. Lower output stacker 1 When the lower output is selected, output paper is stacked here. Note ❒ Do not pull out the lower output auxiliary guide when
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    Exterior: Rear View Exterior: Rear View This section explains names and functions of the parts on the rear side of the printer. 1 1. Upper output guide Takes prints to the upper output stacker. 2. Vents Prevent overheating. 3. Anti-humidity heater switch Turn this switch to On when operating
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    to a computer port. network. 1 10. USB port Plug a USB cable into this port to connect the printer directly to a host computer. Note ❒ Use the lower output guides if A0K or A1K sheets are being delivered to the lower output exit. Reference p.10 "Options" p.28 "Anti-humidity Heater Switch
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    section explains names and functions of the parts inside of the printer. 1 1. Toner cartridge Replace the relevant toner when the following messages appear: "D Add Toner" 2. Paper roll 1 (Tray 1) 3. Paper roll 2 (Tray 2) 4. Cutter knob Use to manually cut paper if there are paper jams in the cutter
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    data from a computer. The Data In indicator lights up if there is data to be printed. BAL048S 7. Alert indicator Lights up when a printer error occurs. Follow the instructions that appear on the display. 8. Power indicator Remains lit while the power is on. It is unlit when the power is off or
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    . 3. [Option] Press to display the status of the options installed on the printer. 4. Selection keys Correspond to the function items at the bottom of the display : On the initial screen, when "press [Option]" appears in this manual, press the left selection key. Note ❒ Adjust the brightness if the
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    Guide to the Printer Displays and Key Operations When the messages and menus described below appear, follow the procedures 1 explained here. ❖ Printing Displays the name of the file being
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    Display Panel ❖ When an error message appears If the settings made for the job conflict with the printer's settings, a data mis- match error occurs. To resolve this error, press [JobReset] to pause printing, then press [Change], and then select the tray to resume
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    Guide to the Printer Options This section introduces the names and functions of main optional parts. 1 External Options This section provides explanations about external options. BAL049S 1. Cut paper tray Load cut paper here. You can load up to 250 sheets (A3, 12" × 18"). 2. Manual feeder The paper
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    the machine's Ethernet and USB ports before connecting the Gigabit ethernet board. ❒ If you want to install the optional interface unit, contact your sales or service representative. Reference p.33 "Connecting the Printer Cables" p.39 "Configuration" 11
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    Guide to the Printer 1 12
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    the printer is functioning correctly. A successful test print does not indicate that the connection between the printer and the computer or network is properly established. See p.31 "Test Printing". Install the printer driver on your computer. See "Installing the Printer Driver", Software Guide. 13
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    Setting Up Where to Put Your Printer This section provides precautions for installation. Choose your machine's location carefully. Environmental conditions greatly affect its performance. 2 Optimum Environmental Conditions The following describes precautions when
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    Where to Put Your Printer Access to the Printer Place the machine near the power source, providing the clearance areas shown. ❖ Clearance required for the machine only 2 BAL055S 1. Rear: 60 cm (23.6") or more 2.
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    hands, and possibly resulting in accidental ingestion. Important ❒ When you first use this printer, use the toner packaged with the printer. ❒ Fault may occur if you use toner other than the recommended type. ❒ Store toner containers in a cool, dry place free from direct sunlight. ❒ Store on a flat
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    Cartridge A Lift both main unit opening levers, and then open the main unit upward. 2 BAL040S B Open the main unit front cover. BAL041S C Remove the toner cartridge from its package. Gently tap the capped and end of the cartridge ( ) four or five times. Tap the other end of the cartridge ( ) four
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    Setting Up D Shake the toner cartridge from side to side four or five times so that the the cartridge and shake it again. 2 BAL075S E Insert the end of the toner cartridge into the toner holder on the left ( ). In- sert the toner cartridge into the right in the direction of the arrow ( ). Do not
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    with the printer allow you to print about 2,188 pages (1,300 m). These numbers were obtained from printing A1L 6% charts, but the actual number of pages will vary depending on paper type, size, contents, and print settings. ❒ Toner is not covered by warranty. However, if there is a problem, contact
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    runs out and needs reloading. R CAUTION: • Be careful when replacing the roll paper or removing misfed paper by follow- ing the operating instructions properly. Otherwise, an injury may result from 2 the paper cutter inside. R CAUTION: • The fusing section of this machine might be very hot
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    loaded in the paper roll tray and cut paper tray, see "Supported Paper for Each Tray". ❒ For details about changing the paper size the Bypass Tray". ❒ Do not print on both sides of the paper. 2 Reference p.65 "Supported Paper for Each Tray" p.77 "Changing the size of the paper in Tray 1 and 2" p.
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    Setting Up C Raise the green lever on the paper holder ( ). Remove the paper holder from the empty paper roll core ( ). Remove both sides of the paper holder. 2 BAL016S D Set the paper holder in the new paper roll ( ). Lower the lever ( ). Insert the paper holder firmly until it stops. Set both
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    F Pass the paper edge under the rubber part of the roller. Loading Paper 2 BAL019S G Turn the paper feed knob in the direction of the arrows until the edge of the paper emerges. H Cut the edge of the paper by sliding the cutter knob from left to right, or from right to left ( ). Remove the offcut
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    paper tray while lifting upward and out. 2 BAL027S B Hold both sides and lift the front of the tray, and then remove it from of the printer. BAL028S C While pressing the release lever, open the side fence ( ). When changing the paper size, adjust the end fence to the paper size while pressing
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    loading paper in the cut paper tray. Loading Paper 2 AUB042S E Load paper print face down. BAL030S Load paper below the limit mark on the paper guide. While pressing the release lever, adjust the side fence to the paper size. F Insert the cut paper tray while lifting upward into the machine, push
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    only to the power source described on the inside front cover of this manual. Connect the power cord directly into a wall 2 outlet and do not is damaged (exposure of the core, disconnection, etc.), contact your service representative to change a new one. Operating the machine with a damaged
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    Turning On the Power A Make sure the power cord is firmly plugged into the wall outlet. B Make sure the power is set to "c Stand by". 2 BAL013S C Turn on the power switch. The power indicator on the control panel lights up. BAL054S Note ❒ After you switch the power on, a message informing you that
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 38
    Setting Up Anti-humidity Heater Switch This section explains the anti-humidity heater switch. During winter or humid periods when there can be sudden changes in temperature and humidity, the paper in the paper roll tray, or the cut paper tray can absorb moisture. This may cause image quality to
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 39
    Selecting the Display Language Selecting the Display Language The following explains the procedure for selecting a language on the display. A message about selecting the language will appear on the display. If you want to use the display in English, the following procedures are unnecessary. A
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    Setting Up E Press the {Menu} key. The initial screen appears. 2 Note ❒ The default setting is English. 30
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    following explains the procedure for test printing of the configuration page. Test printing in order to verify that the printer is working normally. Test print- ing checks printer performance only, it does not test the connection to the com- puter. A Press the {Menu} key. 2 BAL051S The [Menu
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    Setting Up D Press the {Menu} key. The initial screen appears. 2 Note ❒ If printing is not normal, check and follow contents of an error message on the display, and retry a test print. ❒ For details about the configuration page, see "Interpreting the Configura- tion Page", Software Guide. 32
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 43
    . For 1000BASE-T, the optional Gigabit Ethernet board is available. Important ❒ An Ethernet cable is not supplied with this printer. Select your cable accord- ing to the network environment. ❒ The printer's Ethernet and USB ports are not available when the Gigabit Ethernet board is attached to the
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    two ferrite cores to the Ethernet cable. Attach the core supplied with the printer to the connector end, making a loop as shown. 3 BAL071S B Connect about attaching the gigabit ethernet board, contact your sales or service representative. ❒ For details about configuring the network environment, see
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 45
    Reading the LED Lamps ❖ Standard Ethernet port Ethernet Cable Connection 3 BAL076S 1. Green: turns on when the printer is properly connected to the network. 2. Yellow: turns on when 100BASE-TX is in use. It turns off when 10BASE-T is in use. ❖ Optional Gigabit
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 46
    USB connection is possible under Windows Me/2000/XP, Windows Server 2003, Mac OS 9.x, and Mac OS X. ❒ Windows Me supports USB1.1 speeds. ❒ USB connection with Mac OS is only possible via the printer's USB port, not the Gigabit Ethernet board's USB port. 3 ❒ A USB cable is not supplied with this
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    and Play screen appears on the computer display. See "Installing the Printer Driver Using USB", Software Guide for details. Note ❒ For details about attaching the gigabit ethernet board, contact your sales or service representative. Reference "Installing the Printer Driver Using USB", Software
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    Connecting the Printer Cables 3 38
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    configure IP address-related settings in a TCP/IP-capable environment. Important ❒ Configure the printer for the network using the control panel. ❒ The following table shows the control panel are all set automatically. ❒ Configure these setting as necessary. See Software Guide for details. 39
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    's IP address from changing. Before beginning, make sure that you know the IP address, subnet mask and gateway address that the printer will use. A Press the {Menu} key. 4 BAL051S B Press the {U} or {T} key to select [Host Interface], and then press the {OK} key. C Press the {U} or {T} key
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    [Network] menu. H If you use IPv4, assign the IPv4 address to the printer. Press the {U} or {T} key to select [Machine IPv4 Address], and then press the {OK} key. To get the IP address for the printer, contact your network administrator. I To specify the IP Address, press [IP Add
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    . • Use the same method to assign the subnet mask and gateway address. 4 • Change the IP address from "011.022.033.044" to an IP address supported by your network. K Press the {U} or {T} key to select [Specify], and then press the {OK} key. If you do not select [Specify] in this step
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    Ethernet Configuration Receiving an IP Address Automatically (DHCP) Follow this procedure to set the printer to receive an "IP address" automatically using "DHCP". The "DHCP" feature is active by default, so this procedure is only required if you have changed
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    and then press the {OK} key. E Press the {U} or {T} key to select [Auto-Obtain (DHCP)], and then press the {OK} key. 4 The printer will automatically receive an IP address. To check the detected addresses, press the followings: • [IP Add.]: IPv4 Address • [Subnet M]: Subnet Mask • [Gateway]: Gateway
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    can use the default (Auto Select). When you first select [Auto Select], the frame type detected by the printer is adopted. However, if your net- 4 work can use more than two frame types, the printer may fail to select the correct frame type with [Auto Select] selected. In this case, select the
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    Configuration D Press the {U} or {T} key to select [NW Frame Type], and then press the {OK} key. E Press the {U} or {T} key to select the frame type to use, and then press the {OK} key. 4 F Press the {Menu} key. The initial screen appears. G Print a configuration page to confirm the settings. Note ❒
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    be left on the default setting [Auto Select]. This setting allows two interfaces to automatically determine the optimum speed when they are connected. Printer 10Mbps Half 10Mbps Full 100Mbps 100Mbps Full Auto Select Router/HUB Duplex Duplex Half Duplex Duplex 10 Mbps half duplex - - - 10
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    Configuration C Press the {U} or {T} key to select [Network], and then press the {OK} key. D Press the{U} or {T} key to select [Ethernet Speed], and then press the {OK} key. 4 E Press the {U} or {T} key to select the ethernet speed, and then press the {OK} key. F Press the {Menu} key. The initial
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 59
    IEEE 802.11b (Wireless LAN) Configuration IEEE 802.11b (Wireless LAN) Configuration Configure the printer to use IEEE 802.11b (Wireless LAN). The following table shows the control panel settings and their default values. These items appear in the [Host
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    be set using the Web Image Monitor. For details, see Web Image Monitor Help, and "Configuring the Network Interface Board Using Web Browser", Software Guide. F If [802.11 Ad hoc] or [Ad hoc] is selected for [Communication Mode], confirm the channel to use for transmission. G Press the {U} or {T} key
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    IEEE 802.11b (Wireless LAN) Configuration H Press the {U} or {T} key to select the appropriate channel, and then press the {OK} key. I Set [Communication Speed] in the same way. The default is [Auto]. If you need to change the transmission speed depending on the environment you are using, select
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    Setting the SSID When "Communication Mode" is set to "Infrastructure" or "802.11 Ad hoc", you must specify the Service Set Identifier (SSID) of the wireless access point that the printer will connect to for network access. Ask the network administrator for the SSID to use. A In the [IEEE 802.11b
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    also be set using a Web browser. For details, see the Web Im- 4 age Monitor Help, and "Configuring the Network Interface Board Using Web Browser", Software Guide. ❒ For details about printing the configuration page, see p.31 "Test Printing". 53
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    of Wireless LAN Setting a WEP key If the wireless network uses WEP to encrypt transmitted data, the corresponding WEP key must be set to the printer to allow communications with other network devices. Ask the network administrator for the WEP key to use. A Press the {Menu} key. 4 BAL051S B Press the
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 65
    Setting Security Method of Wireless LAN E Press the {U} or {T} key to select [WEP], and then press [Details]. When activating the WEP setting, you will need to enter the WEP key. If you have not entered the key, be sure to enter it. F The confirmation message appears. Press [Text]. 4 G Press scroll
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    Configuration I Check [WEP] is selected, and then press the {OK} key. J Press the {Menu} key. The initial screen appears. K Print a configuration page to confirm the settings. Note 4 ❒ In the case of using a WEP key on a network, activate the WEP setting to be used for communication along with
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 67
    Setting Security Method of Wireless LAN Setting WPA In the case of using WPA on a network, activate the WPA setting to be used for communication along with WPA. Consult your network administrator for information about making authentication settings. A Press the {Menu} key. 4 BAL051S B Press the {U}
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    Configuration E Press the {U} or {T} key to select [WPA], and then press [Details]. F Press the {U} or {T} key to select [Encryption Method], and then press the {OK} key. 4 G Press the {U} or {T} key to select encryption method, and then press the {OK} key. Consult your network administrator for
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    the access point and client. Enter Pre-Shared Key using between 8 and 63 ASCII characters. • WPA2 WPA2 is an expanded version of WPA that fully supports IEEE 802.11i. Wait for two seconds, the display returns to the [WPA] menu. J Press [Exit]. K Check [WPA] is selected, and then press the {OK
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 70
    con- figuration. ❒ To set WPA/WPA2, you must use Web Image Monitor. Note ❒ For details, see "Protection Using Encryption" and "Using Web Image Monitor", Software Guide. 60
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    Configuring WPA/WPA2 Installing a Site Certificate A Access the authentication server and obtain the CA Certificate. Methods of obtaining certificates differ according to the operating system you are using. B Start your Web browser. For details about the login user name and password, consult
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    Configuration Installing Device Certificate A Start your Web browser. B Log on to Web Image Monitor in the administrator mode. C Click [Configuration]. D Click [Device Certificate] in "Security". E Click [Certificate 2] on "Device Certificate" window, and then click [Request]. F Enter
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    Configuring WPA/WPA2 Note ❒ If you request two certificates simultaneously, the certificate authority might not display either certificate. Click [Cancel Request] to cancel the request. ❒ You can select [Certificate 1] and [Certificate 2] in the "Device Certificate" window. Note that if you select
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    server on "Server ID". L Click [OK]. M Click [Logout]. N Quit Web Image Monitor. Note ❒ If there is a problem with settings, you might not be able to communicate with the printer. To identify the problem, open the Web Image Monitor system log or print a network summary. ❒ If you cannot identify the
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 75
    5. Paper and Other Media Supported Paper for Each Tray This section describes the paper size, feed direction, and the maximum amount of paper that can be loaded into each paper tray in this printer. ❖ Symbols In this manual L ↑ (Feed direction) K ↑ (Feed direction) On the display A1L 22 × 34L
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    ❒ Do not print on both sides of paper. ❒ The paper sizes are supported, but they must be selected using the control panel. See "Loading the Paper Tray". ❒ Custom sizes must be selected using the control panel or the printer driver. See "Loading custom size paper". ❒ If multiple-sheet jams occur, load
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    . Important ❒ Print quality cannot always be guaranteed for all types of paper that are sold at stores. Loading Paper Important ❒ Do not use ink-jet printer paper because it may stick to the fusing unit and cause a paper misfed. ❒ Do not reuse paper that has already been printed onto by other
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    Select [Paper Input], [Paper Type: XXX](XXX: Tray 1 to 3, Bypass Tray), [No Display (Plain Paper)]. Printer driver setup Select [Plain] or [Plain/Recycled] in the [Paper type:] list. Supported paper feeding tray Any input tray can be used. Paper capacity 5 • Tray 1 and 2: Roll length, less
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    setup Select [Paper Input], [Paper Type: XXX](XXX: Tray 1, Tray 2, Bypass Tray), [Film]. Printer driver setup Select [Film] in the [Paper type:] list. Supported paper feeding tray Tray 1, Tray 2, Bypass tray Paper capacity • Tray 1 and 2: Roll length, less than 15 m • Bypass tray: 1 sheet
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    Paper and Other Media Paper Not Supported by This Printer This section describes paper unusable on this printer. R CAUTION: • Do not use not use any of the following kinds of treated paper. • Paper for inkjet printers • Thermal fax paper • Art paper • Aluminum foil • Carbon paper 5 •
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    roll that is not marked with a black core, paper jams might occur when the paper ends. ❒ Do not use paper printed onto with an inkjet printer, as it may become entangled or jammed, which may damage the machine. In the worst event, this may cause fire, depending on paper and ink
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    of a page that is available for printing. The following diagram shows the print area for this printer. 5 AAL992S 1. Print area 2. Feed direction 3. Non-reproduction area: Top: less than 5 side Note ❒ The print area may vary depending on the paper size, printer language and printer driver settings. 72
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    CAUTION: • Be careful when replacing the roll paper or removing misfed paper by follow- ing the operating instructions properly. Otherwise, an injury may result from the paper cutter inside. R CAUTION: • The fusing paper roll tray and cut pa- per tray, see p.65 "Supported Paper for Each Tray". 73
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    Paper and Other Media Loading the Paper Roll into Tray 1 and 2 The following procedure explains loading the paper roll. A Open the paper roll tray. BAL014S 5 B Holding both ends of the paper roll, carefully lift it out of the tray. BAL015S C Remove the paper holders from both ends of the paper
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    Loading Paper D Insert the paper holders into both ends of the new paper roll. To insert the paper holder: push the paper holder as far as it will go into the paper roll ( ), then push down the green lever ( ). BAL017S E Holding both ends of the paper holder, carefully place it (paper edge down) on
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    Paper and Other Media H Cut the edge of the paper by sliding the cutter knob from left to right, or from right to left ( ). Then remove the offcut ( ). BAL021S I Turn the paper feed knob 90 degrees forward. To be sure that there is no offcut remaining, turn the paper feed knob 90 degrees forward. 5
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    Loading Paper Changing the size of the paper in Tray 1 and 2 Important ❒ Always follow the instructions below when adjusting the roll holder. Do not force the roll holder by pulling or sliding it forcefully. Doing so will damage it. A Open the
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    Paper and Other Media D Position the roll holder by inserting its hook in the appropriate slot in the tray floor. (The roll holder's orientation is correct if the underside magnet is outward of the hook.) BAL025S Make sure the hooks are fully inserted in the slots. E Check the paper size in the
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    G Press the {Menu} key. Loading Paper BAL051S H Press the {U} or {T} key to select [Paper Input], and then press the {OK} key. 5 I Press the {U} or {T} key to select [Paper Size:Tray 1] or [Paper Size:Tray 2], and then press the {OK} key. J Select the paper size you want to set using the scroll
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    Paper and Other Media Specifying the paper type A Press the {Menu} key. BAL051S B Press the {U} or {T} key to select [Paper Input], and then press the {OK} key. 5 C Press the {U} or {T} key to select [Paper Type:Tray 1] or [Paper Type:Tray 2], and then press the {OK} key. D Press the {U} or {T} key
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    Loading Paper Loading Cut Paper into Tray 3 The following procedure explains loading cut paper. A Pull the cut paper tray partially out while lifting it upward. BAL027S B Holding both sides, lift the front end of the tray, and then pull the tray com- 5 pletely out. BAL028S C While pressing the
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    down. 5 BAL030S Do not load paper over the limit mark on the paper guide. While pressing the release lever, adjust the side fence to the paper size push the cut paper tray forcefully. Doing so will knock the tray's paper guide out of alignment. Note ❒ Load new paper only when the tray is completely
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    Loading Paper Changing the size of the paper in Tray 3 The following procedure explains how to change the paper size in the cut paper tray. Note ❒ This procedure is required for loading A3K, B4JISK, 11" × 17"K, or 12" × 18"K size paper. ❒ If you want to load A4K, 81/2" × 11"K, 81/2" × 13"K, 81/2" ×
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    Paper and Other Media C Loosen the screws on the right and left side-end fences by turning them counterclockwise. Remove any remaining paper. BAL034S D While pressing the release lever, open the side fences, end fence, and side- end fences. 5 BAL035S E Fan the paper before loading it in the cut
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    , adjust the side fences, end fence, and sideend fences to the paper size ( ). BAL036S Do not load paper over the limit mark on the paper guide. G Fasten the screws on the right and left side-end fences by turning them clockwise. 5 BAL037S H Holding the cut paper tray so that the front
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    Paper and Other Media I Press the {Menu} key. BAL051S J Press the {U} or {T} key to select [Paper Input], and then press the {OK} key. 5 K Press the {U} or {T} key to select [Paper Size:Tray 3], and then press the {OK} key. L Select the paper size you want to set using the scroll keys, and then
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    Specifying the paper type A Press the {Menu} key. Loading Paper BAL051S B Press the {U} or {T} key to select [Paper Input], and then press the {OK} key. 5 C Press the {U} or {T} key to select [Paper Type:Tray 3], and then press the {OK} key. D Press the [U] or [T] key to select the target paper
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    paper into the bypass tray during printing. 5 A Set the paper size using the printer driver or control panel. B Adjust the bypass tray's paper guides to the size of the paper. BAL072S If the paper size of the paper guide and the paper do not match, skewing and misfeeds might occur. C Send the
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    it carefully in, so that it makes light contact with the feed rollers. Support the paper with your hands until it feeds in. The paper feeds into the paper size and type. ❒ If you are printing multiple pages, you must manually feed in the subse- quent sheets. ❒ Do not print on both sides of the
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    Paper and Other Media Specifying the standard size paper A Press the {Menu} key. BAL051S B Press the {U} or {T} key to select [Paper Input], and then press the {OK} key. 5 C Press the {U} or {T} key to select [Paper Size:Bypass], and then press the {OK} key. D Select the paper size you want to set
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    Specifying custom size paper A Press the {Menu} key. Loading Paper BAL051S B Press the {U} or {T} key to select [Paper Input], and then press the {OK} key. 5 C Press the {U} or {T} key to select [Paper Size:Bypass], and then press the {OK} key. D Press the Scroll keys to select [Custom Size], and
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    Paper and Other Media E Press the {U} or {T} key to enter the horizontal value, and then press the {OK} key. 5 If you press and hold the key, the value increases/decreases by 1 or 10 mm (0.1 or 1 inch). F Press the {U} or {T} key to enter the vertical value, and then press the {OK} key. If you press
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 103
    Specifying the paper type A Press the {Menu} key. Loading Paper BAL051S B Press the {U} or {T} key to select [Paper Input], and then press the {OK} key. 5 C Press the {U} or {T} key to select [Paper Type:Bypass Tray], and then press the {OK} key. D Press the {U} or {T} key to select the target
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    Paper and Other Media 5 94
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 105
    ig- nite when exposed to an open flame. Dispose of used toner containers in accordance with local regulations. R CAUTION: • Keep toner (used or unused) and toner containers out of reach of children. R CAUTION: • If toner or used toner is inhaled, gargle with plenty of water and move into a fresh
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    messages appear on the display: When the following message appears on the display, the toner should be replaced soon. Prepare new toner. Important ❒ Use of non-recommended toner can result in malfunction. ❒ When adding toner, do not the power switch to Stand by. If you do, settings will be
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    B Open the main unit front cover. Replacing the Toner Cartridge BAL041S C Hold the toner cartridge at the edge of the right end, and then roll it in the direction of the arrow. 6 BAL042S D Hold the toner cartridge at the edge of the left end, and then remove it from the printer. BAL043S 97
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    the capped and end of the cartridge ( ) four or five times. Tap the other end of the cartridge ( ) four or five times. BAL074S F Shake the toner cartridge from side to side four or five times so that the ton- er moves freely inside of the cartridge. Rotate the joint ( ) to confirm
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    Note ❒ The waste toner bottle makes a noise when toner is added. This noise does not indicate a malfunction. ❒ The toner cartridge supplied with the printer allows you to print by an authorized dealer. ❒ Toner is not covered by warranty. However, if there is a problem, contact the store where it was
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    Replacing Consumables 6 100
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    Cleaning and Adjusting the Printer Maintaining Your Printer Clean the printer periodically to maintain fine Do not clean parts other than those explicitly specified in this manual. Other parts should only be cleaned by your service representative. ❒ You must disconnect the plug from the wall
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    Cleaning and Adjusting the Printer Cleaning the Main Unit Clean off toner that may have collected on the imaging area. Important ❒ Do not leave the main unit more than 10 minutes, otherwise print quality may deteriorate. A Lift
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    Adjusting Paper Thickness Adjusting Paper Thickness The following procedure explains how to change the paper thickness value. You can select one of five paper thickness values for plain paper, translucent paper, and film. Important ❒ The default thickness value for each paper type is level 3 (
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    Cleaning and Adjusting the Printer E Press the {U} or {T} key to select the paper type you want to use, and then press the {OK} key. F Press the {W} or {V} key to specify
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    Adjusting the Fine Ratio Adjusting the Fine Ratio The following procedure explains how to adjust the fine ratio when using the folding finisher A Press the {Menu} key. BAL051S B Press the {U} or {T} key to select [Maintenance], and then press the {OK} key. 7 C Press the {U} or {T} key to select [
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    Cleaning and Adjusting the Printer E Press the {U} or {T} key to select the paper type you want to use, and then press the {OK} key. F Press the {U} or {T} key to specify the fine ratio you require, and then press the {OK} key. G Press the {Menu} key. The initial screen appears. 7 106
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    Adjusting the Folding Width Adjusting the Folding Width The following procedure explains how to adjust the folding width when using the folding finisher. ATW006S Available folding width: -6.0 to +6.0 mm (-0.24 to +0.24 inch) Important ❒ This menu is available only if the optional folding finisher
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    Cleaning and Adjusting the Printer D Press the {U} or {T} key to select [Fold Width Fine Adjustment], and then press the {OK} key. E Press the {U} or {T} key to specify the fold width value you require, and then press the {OK} key. F Press the {Menu} key. The initial screen appears. 7 108
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 119
    Adjusting the Margin Fold Adjusting the Margin Fold The following procedure explains how to adjust the margin fold when using the folding finisher. BAL069S Available margin fold width: 35 to 40 mm (1.38 to 1.58 inch) Important ❒ This menu is available only if the optional folding finisher is
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    Cleaning and Adjusting the Printer D Press the {U} or {T} key to select [Margin Fold Margin Adjust.], and then press the {OK} key. E Press the {U} or {T} key to specify the fold margin value you require, and then press the {OK} key. F Press the {Menu} key. The initial screen appears. 7 110
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    8. Troubleshooting Error and Status Messages Appears on the Control Panel in alphabetical order) Messages D Add Toner Cannot connect with DHCP server Cause Solution The printer is out of toner. Replace the toner cartridge. See p.95 "Replacing the Toner Cartridge". An attempt to change the
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 122
    Troubleshooting Messages Cause Solution Connect failed:WirelessCard Turn power off, check card. Check there is an IEEE 802.11b interface unit installed. Check that it is a supported the printer on again. If the message appears again, contact your sales or service representative. Problem:
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 123
    requires user attention. Paper may have jammed or toner may need replenishing. Important ❒ Users cannot mute the printer's tone alerts. When the printer beeps to alert us- ers of a paper jam or toner request, if the printer's covers are opened and 8 closed repeatedly within a short space
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    Troubleshooting Printer Does Not Print Use the following procedures if printing does not start when printing from a computer. Problem Printing does not start. Printing does not start. Cause Solution The power is off. Check the cable is securely plugged into the power outlet and
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    Printer Does Not Print Problem the login user name, login passin password, or driver word, or driver encryption key. encryption key is invalid. Printing is disabled. A mechanical error might have occurred. Contact your service representative. See p.31 "Test Printing". Printing does not start The
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    Troubleshooting Checking the Port Connection When the Data In indicator does is selected. For Windows 2000 or Windows NT 4.0 A Click the [Start] button, point to [Settings], and then click [Printers]. B Click the icon of the machine. On the [File] menu, click [Properties]. C Click the [Ports] tab.
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 127
    in the recommended temperature and humidity condition. See p.67 "Paper Recommendations". Toner is beginning to Add toner. See p.95 "Replacing the Toner Car- run out. tridge". ❖ When printer driver settings are required Problem Cause Solution The printed image is With certain func- In the
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    Troubleshooting Problem Cause Solution Images are printed in the wrong orientation. The feed orientation you selected and the feed orientation selected in the printer driver's option setup might not be the same. Set the machine's feed orientation and the printer driver's feed orientation
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    Problem Cause Solution Paper is not fed from the selected tray. When you are using a Windows operating system, printer driver settings override those set using the display panel. Set the desired input tray using the printer driver. See the printer driver the print start instruction and actual
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    Troubleshooting Problem Cause Solution It takes a long time to complete a print job. Processing time depends on data volume. High volume data, such as graphics-heavy documents, take longer to process. Wait for a moment. Making the following setting on the printer driver may reduce the computer
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    Problem Cause Solution A print instruction was issued from the computer, but printing did not start. User Authentication may have been set. • Ask the administrator for the user code. • Specify the user code you confirmed when printing from the printer driver. On the printer driver's [Printer
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 132
    Troubleshooting Additional Troubleshooting Troubles related to the printer functions. Problems Solutions Strange noise. • If the strange noise is heard from the place where a supply has been replaced or an option has been installed recently, check
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    Additional Troubleshooting Problems Solutions Alert-notification level was changed, and e-mail stopped arriving. • If an Alert- 's Help for the appropriate set- mail server has a malfunction. tings. If the problem cannot be resolved, contact your sales or service representative. 8 123
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    Troubleshooting 8 124
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    careful when replacing the roll paper or removing misfed paper by follow- ing the operating instructions properly. Otherwise, an injury may result from the paper cutter inside. R CAUTION: any scraps of paper inside the printer. ❒ Contact your service representative if misfeeds occur frequently. 125
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    Removing Misfed Paper When a misfeed occurs, letters indicating its location are displayed on the control panel screen. BAL061S Note ❒ On the top of main unit, paper output exit cover, and paper roll tray there are diagrams explaining how to resolve misfeeds that have occurred in those places. 9 126
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 137
    cool down before clearing a paper jam in the unit. ❒ When removing jammed paper from the fusing section, touch only the areas explicitly specified in this manual. ❒ Do not remove the fusing unit. Doing so can result in reduced print quality. Paper Misfeed Message (A1) The xA1, "Open the part as
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 138
    Removing Misfed Paper Paper Misfeed Message (A2) The xA2, "Open the part as shown and remove paper." error message appears if a paper misfeed occurs in the paper feed section. 9 128 ATK011S
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    occurs in the mainframe. BAL062S Paper Misfeed Message (C) The xC, "See instructions on Mainframe to remove." error message appears if a paper misfeed occurs in only the areas explicitly specified in this manual. ❒ Do not remove the fusing unit. Doing so can result in reduced print quality.
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    Misfed Paper Paper Misfeed Message (N) The xN, "See instructions on Finisher to remove." error message appears if a jam by referring to the display on the folding finisher. For details, see the manuals for your folding finisher. ❖ When J01 is displayed ATK015S ❖ When J03 is displayed 9 ATK016S
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    ❖ When J07 is displayed Paper Misfeed Message ATK018S Paper Misfeed Message (V) The xV, "See instructions on Finisher to remove." error message appears if a paper misfeed occurs inside the folding finisher. ATS001S 9 131
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    Removing Misfed Paper 9 132
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 143
    10. Appendix Moving and Transporting the Printer The following describes precautions when moving the printer. When you move and transport your machine, contact the store where it was purchased or where service is provided. R CAUTION: • Contact your service representative if you need to lift the
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    Appendix Disposal To dispose of the machine, contact the store where it was purchased or where service is provided. 10 134
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    (consumable) is not covered by warranty. However, if there is a problem, contact the store where it was purchased. ❒ When you first use this printer, use the toner packaged with the printer. ❒ Toner may need to be changed sooner than indicated above due to deterioration over the period of use. 10
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    requires a USB computer port and cable that support USB 2.0. Optional: • IEEE 802.11b (Wireless LAN) • Gigabit Ethernet (1000Base-T) ❖ Resolution: 600 × 600 dpi (RPCS, PostScript 3, PDF) 10 300 × 300 dpi (PDF) ❖ Printer language: RPCS, PostScript 3, PDF Direct, GL/2 & TIFF *1 *1 This machine
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 147
    ❖ Media type: See p.65 "Supported Paper for Each Tray". ❖ Power source: 220 - 240 V, 50 / 60 Hz, 8 A 120 V, 60 Hz, 15 A ❖ Power consumption: Warm-up Stand-by (Anti-humidity heater = OFF)
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 148
    Appendix ❖ Weight: Approx. 172 kg (372.9 lb.) ❖ Warm-up time: Less than 120 seconds (23 °C, 73 F) ❖ Paper input capacity: Paper roll tray Cut paper tray 150 m (500 ft) × 2 (80 g/m2, 20 lb.) 250 sheets (80 g/m2, 20 lb.) ❖ Paper output capacity: Upper output exit Lower output exit 50 sheets (A1L,
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 149
    Spec.: Based on IEEE 802.11b (Wireless LAN) ❖ Protocol: IPv4, IPv6, IPX/SPX, AppleTalk Note ❒ SmartDeviceMonitor and Web Image Monitor are supported. ❖ Data Transfer Speed: Auto select from below speed 1 Mbps, 2 Mbps, 5.5 Mbps, 11 Mbps ❖ Auto select from below speed 1 Mbps, 2 Mbps, 5.5 Mbps
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 150
    mode Gigabit Ethernet Board Type A ❖ Interface Connector: • Ethernet (10Base-T, 100Base-TX, 1000Base-T) • USB 2.0 It requires a USB computer port and cable that support USB 2.0. ❖ Data Transmission Speed: • Ethernet: 1000 Mbps, 100 Mbps, 10 Mbps • USB: 480 Mbps (High speed: USB 2.0), 12 Mbps (Full
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 151
    , 140 Guide to the Printer, Front View, 1 Guide to the Printer, Interior, 5 Guide to the Printer, Rear View, 3 H Handling Paper, 71 How to Read This Manual, ii HTML Manual, iv I IEEE 802.11b Interface Unit, 11, 139 IEEE 802.11b (Wireless LAN) Configuration, 49 Install the Operating Instructions, iv
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    Printer Does Not Print, 114 Printer Setup Procedures, 13 Protocol, 40 Put Your Printer, 14 R Rear Stacker, 10 Removing Misfed Paper, 125 Replacing the Toner 67 Supported Paper, 65 Symbols, ii T Test Printing, 31 Toner Cartridge, 5, 16, 95, 135 Translucent Paper, 68 Transporting, 133 Troubleshooting,
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 153
    Copyright © 2007
  • Ricoh Aficio SP W2470 | Hardware Guide - Page 154
    Operating Instructions Hardware Guide EN USA G180-7508
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Operating Instructions
Hardware Guide
Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read “Safety
Information” before using the machine.
Guide to the Printer
Setting Up
Connecting the Printer Cables
Configuration
Paper and Other Media
Replacing Consumables
Cleaning and Adjusting the Printer
Troubleshooting
Removing Misfed Paper
Appendix
1
2
3
4
5
6
7
8
9
10