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Ricoh C221N Administration Guide - Page 185

Troubleshooting USB, Univer, sal Serial Bus controllers, USB Controller, Device Manager

UPC - 026649060083

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Preparing for Printing Troubleshooting USB Problem Solutions 1 The printer is not recognized auto- Turn off the power of the printer, reconnect the USB cable, matically. and then turn it on again. Windows has already configured the USB settings. Open Windows' Device Manager, and then, under [Universal Serial Bus controllers], remove any conflicting devices. Conflicting devices have a [!] or [?] icon by them. Take care not to accidentally remove required devices. For details, see Windows Help. When using Windows 2000/XP or Windows Server 2003, an erroneous device is displayed under [USB Controller] in the [Device Manager] dialog box. Windows ME and the printer cannot be connected. Download USB Printing Support from the supplier's website. Search the model name you use on the supplier's website, and download USB Printing Support. 20

Section	Page
Note to Administrator	1
Notes for Users	3
Information	5
Safety Information	7
Positions of WARNING and CAUTION labels	10
User Information on Electrical & Electronic Equipment	11
Noise Emission	12
ENERGY STAR Program	13
Others	14
Print Cartridge SP C220 Series	17
Waste Toner Bottle SP C220	29
SP C220N/C221N/C222DN Operating Instructions Hardware Guide	37
Introduction	38
Important	38
Notes:	38
Caution:	38
Trademarks	156
Operating Instructions Software Guide	158
Introduction	159
Important	159
Caution:	159
Trademarks	159
Notes:	159
Manuals for This Printer	160
Description for the Specified Model	161
How to Read This Manual	162
Symbols	162
TABLE OF CONTENTS	163
1. Preparing for Printing	166
Confirming the Connection Method	166
Network Connection	166
Using this printer as the Windows printing port	166
Using as a network printer	167
Local Connection	167
Selecting the Installation Method	168
Installing the Printer Driver under a Network Environment	169
Windows 98 SE/Me	169
Installing the PCL printer driver	169
Installing the PostScript 3 printer driver	170
Installing TCP/IP Port Type P9100	171
Configuring TCP/IP Port Type P9100	172
Windows 2000/XP or Windows Server 2003	173
Installing the PCL printer driver	174
Installing the PostScript 3 printer driver	175
Checking a printer's IP address and MAC address	177
Reconfiguring a printer's IP address - network connection	177
Reconfiguring a printer's IP address - local connection	178
Reconfiguring the port settings	178
Installing the Printer Driver to Use As a Windows Network Printer	179
Installing the Printer Driver Using USB	180
Installing the PCL and PostScript 3 Printer Driver (Windows Me)	180
Installing the PCL Printer Driver (Windows 2000, XP and Windows Server 2003)	181
Installing the PostScript 3 Printer Driver (Windows 2000)	183
Installing the PostScript 3 Printer Driver (Windows XP and Windows Server 2003)	184
Troubleshooting USB	185
If a Message Appears during Installation	186
Making Option Settings for the Printer	187
Conditions for Bidirectional Communication	187
If Bidirectional Communication Is Disabled	188
2. Setting Up the Printer Driver	190
PCL - Accessing the Printer Properties	190
Windows 98 SE/Me - Making Printer Settings	190
Making the printer default settings- the [Printer] Window	190
Making printer settings from an application	190
Windows 2000 - Making Printer Settings	191
Making the printer default settings- the [Printer] window	191
Making printer default settings - Printing Preferences	192
Making printer settings from an application	192
Windows XP and Windows Server 2003 - Making Printer Settings	193
Making the printer default settings - the [Printers and Faxes] window	193
Making printer default settings - Printing Preferences	194
Making printer settings from an application	194
PostScript 3 - Setting Up for Printing	195
Windows 98 SE/Me - Accessing the Printer Properties	195
Making printer default settings	195
Making printer settings from an application	195
Windows 2000 - Accessing the Printer Properties	196
Making printer default settings - The printer properties	196
Making printer default settings - Printing Preferences	197
Making printer settings from an application	197
Windows XP, Windows Server 2003 - Making Printer Settings	198
Making the printer default settings - [Printers and Faxes] window	198
Making printer default settings - Printing Preferences	198
Making printer settings from an application	199
3. Other Print Operations	200
Form Feed	200
Performing Form Feed	200
Canceling a Print Job	200
Canceling a Print Job	201
Canceling a Print Job Using the Control Panel	201
Windows - Canceling a Print Job from the Computer	201
Collate	202
Cover	203
Watermark	204
Manual Duplex	205
Memory Capacity and Paper Size	206
4. Direct Printing from a Digital Camera (PictBridge)	208
What Is PictBridge?	208
PictBridge Printing	209
What Can Be Done on This Printer	210
Paper Size	210
Image Print Size	210
Exiting PictBridge	211
When PictBridge Printing Does Not Work	212
5. Monitoring and Configuring the Printer	214
Using Web Image Monitor	214
Displaying Top Page	215
Displaying Top Page of Web Image Monitor	215
Top Page	215
Displaying the Printer Status	216
About Menu and Mode	216
Access in the Administrator Mode	218
Log on	218
Log off	218
Configuring the Printer Settings	218
Changing the paper settings	219
Printing the printer configurations	220
Making the network related settings	220
Changing the Login Information	221
Displaying Web Image Monitor Help	221
Installing Help	221
Using Smart Organizing Monitor	222
Installing Smart Organizing Monitor	222
Displaying the Smart Organizing Monitor Dialog Box	223
Displaying the Printer Status	223
Displaying the Printer Information	225
Displaying the printer status	225
Displaying the job history	226
Printing the printer configurations	226
Printer Configuration	227
About menu and mode	227
Changing the paper settings	228
Adjusting registrations	229
Setting basic functions	229
Making network-related settings	229
Settings conditions for printing	229
Printer Status Notification by E-Mail	230
Mail Authentication	231
SNMP	232
Reading the Configuration Page	233
6. Using a Print Server	236
Preparing Print Server	236
7. Special Operations under Windows	238
Printing Files Directly from Windows	238
Setup	238
Using a Host Name Instead of an IPv4 Address	238
When using DNS	238
When setting the IPv4 address of a printer using DHCP	239
In other cases	239
Printing Commands	240
lpr	240
ftp	241
8. Mac OS Configuration	242
Mac OS X	242
Installing the PostScript 3 Printer Driver	242
Setting Up the PPD File	242
Setting Up Options	243
Mac OS X - Setting Up for Printing	243
Making paper settings from an application	243
Setting up for printing from an application	243
Mac OS X - Canceling a Print Job from the Computer	244
Using USB Interface	244
Changing to EtherTalk	245
Configuring the Printer	246
Using PostScript 3	247
Using Smart Organizing Monitor	250
Installing Smart Organizing Monitor	250
Displaying the Smart Organizing Monitor Dialog Box	250
Displaying the Printer Status	251
Displaying the Printer Information	251
Displaying the printer status	251
Printing the printer configurations	252
Printer Configuration	253
About menu and mode	253
Changing the paper settings	253
Adjusting registrations	254
Setting basic functions	254
Making network-related settings	255
Settings conditions for printing	255
9. Appendix	256
Software and Utilities Included on the CD-ROM	256
Printer Drivers for this Printer	256
Smart Organizing Monitor	257
TCP/IP Port Type P9100	257
Cautions to Take When Using in a Network	258
Using DHCP	258
Using AutoNet	258
Using Adobe PageMaker Version 6.0, 6.5, or 7.0	259
When Using Windows Terminal Service/ MetaFrame	260
Operating Environment	260
Supported Printer Drivers	260
Limitations	260
INDEX	262
Software Installation Guide for Network Connection	268
Additional Information for Software Installation	269
Using Smart Organizing Monitor under the Macintosh Environment	270
Device Settings	270
Smart Organizing Monitor	270
Status tab	270
User Tools tab	271
Printer Configuration	272
Paper Input Tab	272
Tray 1	272
Tray 2	272
Tray Priority	273
Bypass Tray	273
Maintenance Tab	274
Registration: Tray 2 Paper	274
Registration: Bypass Tray	274
Color Registration	274
[Printer Firmware Update]	274
System Tab	275
System	275
Access Code	276
Language	276
Network 1 Tab	277
Information	277
Interface	277
TCP/IP	278
Network 2 Tab	279
NetWare	279
SMTP	280
Network 3 Tab	281
SNMP	281
AppleTalk	281
Printer Tab	282
PCL	282
PS	283
Appendix	284