Samsung 971P User Manual (ENGLISH) - Page 42

Troubleshooting, Check List

Get Samsung 971P - SyncMaster - 19inch LCD Monitor PDF manuals and user guides
UPC - 729507700304
View all Samsung 971P manuals
Add to My Manuals
Save this manual to your list of manuals

Page 42 highlights

Check List Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer. Symptom No images on the screen. I cannot turn on the monitor. Check List Solutions Is the power cord connected properly? Check the power cord connection and supply. Can you see "No Connection Check Signal Cable" on the screen? (When connecting 'DVI-A to D-SUB' Cable) Check the signal cable connection. (When connecting DVI cable) If you still see an error message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Make sure that your monitor checks the input signals again by using the input source functionalities provided on the right and left. If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen. If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card. (Refer to the Preset Timing Modes) Note: If the initial screen (the login screen) does not appear, contact the Service Center or your dealer. Can you see "Not Optimum Mode", "Recommended Mode 1280 x 1024 60 Hz" on the screen? You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can properly handle. Adjust the maximum resolution and frequency that the monitor can properly handle. There is no image on the screen. The monitor is in PowerSaver mode. Press any key on the keyboard to activate the monitor and restore the image on the screen. If this still does not work, start the input source functionalities provided on the right and left of your monitor, or try to move the mouse or press

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
Check List
Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call
the phone number on the
Information section or contact your dealer
.
Symptom
Check List
Solutions
No images on the
screen. I cannot turn
on the monitor.
Is the power cord
connected properly?
Check the power cord connection and supply.
Can you see
"No
Connection Check
Signal Cable"
on the
screen?
(When connecting 'DVI-A to D-SUB' Cable)
Check the signal cable connection.
(When connecting DVI cable)
If you still see an error message on the screen
when the monitor is connected properly, check to
see if the monitor status is set to analog.
Make sure that your monitor checks the input
signals again by using the input source
functionalities provided on the right and left.
If the power is on,
reboot the computer to
see the initial screen
(the login screen),
which can be seen.
If the initial screen (the login screen) appears,
boot the computer in the applicable mode (the
safe mode for Windows ME/XP/2000) and then
change the frequency of the video card.
(Refer to the
Preset Timing Modes
)
Note: If the initial screen (the login screen) does
not appear,
contact the Service Center or your
dealer
.
Can you see
"Not
Optimum Mode",
"Recommended
Mode 1280 x 1024 60
Hz"
on the screen?
You can see this message when the signal from
the video card exceeds the maximum resolution
and frequency that the monitor can properly
handle.
Adjust the maximum resolution and frequency
that the monitor can properly handle.
There is no image on
the screen.
The monitor is in PowerSaver mode.
Press any key on the keyboard to activate the
monitor and restore the image on the screen.
If this still does not work, start the input source
functionalities provided on the right and left of
your monitor, or try to move the mouse or press