Samsung DV45K6200GW/A3 User Manual - Page 60

Troubleshooting Samsung Smart Home Problem I could not find "Samsung Smart Home" in the app market. The Samsung Smart Home app fails to operate. The Samsung Smart Home app is installed but is not connected to my dryer. Could not log into the app. An error message appears when I try to register my dryer. The Samsung Smart Home app is successfully connected to my dryer but does not run. Action • The Samsung Smart Home app is available for smartphones that run Android 4.0 (ICS) or higher, or iOS 7.0 or higher. • The Samsung Smart Home app is available for applicable models only. • The old Samsung Smart Dryer app cannot connect with Samsung Smart Home models. • You must log into your Samsung account to use the app. • Make sure that your router is operating normally. • Make sure that the Smart Home Adapter is inserted properly. • If the Smart Control (Smart Monitor) indicator on the dryer's display is off, this indicates that no network connection has been established. Use the Samsung Smart Home app to connect and register the dryer with your home network access point (AP). • You must log into your Samsung account to use the app. • If you don't have a Samsung account, follow the app's onscreen instructions to create one. • The connection may fail due to the distance from your access point (AP) or electrical interference from the surrounding environment. Wait a moment and try again. • Exit and restart the Samsung Smart Home app or unplug your router and then reconnect it. • Remove the Smart Home Adapter, and reconnect it properly. Then, try again. Troubleshooting 60 English DV7500K-03381C-02_EN.indd 60 4/7/2016 5:05:56 PM