Samsung F2080 User Manual (ENGLISH) - Page 35
Troubleshooting - service manual
UPC - 729507808994
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5 Troubleshooting 5-1 Monitor Self-Diagnosis • You can check if the product is working properly using the Self-Diagnosis function. • If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform the self-diagnosis function according to the procedures below. 1. Turn the product and the PC off. 2. Separate the signal cable from the product . 3. Turn the product on. 4. If the product is working properly, the 'Check Signal Cable' message appears. In this case, if a blank screen is displayed again, make sure that there is no problem with the PC and the connection. The product is working properly. 5-2 Before Requesting Service Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center. A blank screen appears / I cannot turn the product on Is the power cord connected properly? Check the connection status of the power cord. Is the "Check Sinal Calbe" message displayed on the screen? Check the cable connecting the PC and the product. If the message appears on the screen even if the cable is properly connected, recheck the input signal by pressing the /SOURCE button of the product. Is the "Not Optimum Mode" message displayed on the screen? This occurs when the signal from the graphics card exceeds the maximum resolution or the maximum frequency of the product. In this case, set up the appropriate resolution and the frequency for the product. Is a blank screen displayed and does the power LED blink at a 1 second interval? This occurs when the power saving function is running. If you click the mouse or press any key, the screen will be turned on. Did you connect with a DVI cable? If you connect the DVI cable when the PC has booted up or if you reconnect the DVI cable after disconnecting the cable while using a PC, the screen may not be displayed because some graphics cards do not output the video signal. In this case, reboot the PC while the DVI cable is connected. The on screen adjustment menu (OSD) does not appear. Did you cancel the screen adjustment? Check if the function is set to Off. The color is weird / The picture is displayed in black and white Is the entire screen displayed in the same color as if viewing the screen through a cellophane paper? Is the graphics card configured correctly? Check the cable connection to the computer. Reinsert the graphics card into the computer completely. Check if the is set to . Set up the graphics card referring to the user manual. Troubleshooting 5-1