Samsung LNS2641DX Owners Instructions - Page 56

Appendix, Identifying, Problems

Page 56 highlights

Appendix Identifying Problems If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, call your nearest Samsung service center. Problem Poor picture Poor sound quality. No picture or sound. No sound or sound is too low at maximum volume. Picture rolls vertically. The TV operates erratically. The TV won't turn on. Remote control malfunctions "Check signal cable" message. "Not Supported Mode" message. Digital broadcasting screen problem. Possible Solution Try another channel. Adjust the antenna. Check all wire connections. Try another channel. Adjust the antenna. Try another channel. Press the SOURCE button. Make sure the TV is plugged in. Check the antenna connections. First, check the volume of units connected to your TV (digital broadcasting receiver, DVD, cable broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly. Check all wire connections. Unplug the TV for 30 seconds, then try operating it again. Make sure the wall outlet is working. Replace the remote control batteries. Clean the upper edge of the remote control (transmission window). Check the battery terminals. Ensure that the signal cable is firmly connected to the PC source. Check the maximum resolution and the frequency of the Video Adapter. Compare these values with the data in the Display Modes. Please check the digital signal strength and input antenna. The image is too light or too dark. Adjust the Brightness and Contrast. Adjust the Fine tuning. Horizontal bars appear to flicker, jitter or shimmer on the image. Adjust the Coarse tuning and then adjust the Fine tuning. Vertical bars appear to flicker, jitter or shimmer on the image. Adjust the Coarse tuning and then adjust the Fine tuning. Screen is black and power indicator light blinks steadily. On your computer check: Power, Signal Cable. The TV is using its power management system. Move the computer's mouse or press any key on the keyboard. Image is not stable and may appear to vibrate when you have a computer connected to the PC input. If the setting is not correct, use your computer utility program to change the display settings. a.- Your TV supports multiscan display functions within the following frequency domain: Horizontal frequency (kHz) 30-60 Vertical frequency (Hz) PC Maximum refresh rate (at 60 Hz) 60-75 1360 x 768 Image is not centered on the screen. Adjust the horizontal and vertical position. The screen position must be adjusted on the output source (i.e. STB) with a digital signal. If a still image is displayed for an extended period of time, residual images or blurring may appear. When you need to leave the monitor unused for an extended period of time, adjust the settings so that the monitor automatically goes into energy saving mode or activates the screen saver to display moving images. The TFT LCD panel uses a panel consisting of sub pixels (IN-S264 ID: 3,147,264, LN-S324 ID: 3,147,264, LN-S404ID: 3,147264) which require sophisticated technology to produce. However, there may be few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product. English-54

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Appendix
Identifying
Problems
If
the
TV
seems
to
have
a
problem,
first
try
this
list
of
possible
problems
and
solutions.
If
none
of
these
troubleshooting
tips
apply,
call
your
nearest
Samsung
service
center.
Problem
Possible
Solution
Poor
picture
Try
another
channel.
Adjust
the
antenna.
Check
all
wire
connections.
Poor
sound
quality.
Try
another
channel.
Adjust
the
antenna.
No
picture
or
sound.
Try
another
channel.
Press
the
SOURCE
button.
Make
sure
the
TV
is
plugged
in.
Check
the
antenna
connections.
No
sound
or
sound
is
too
low
at
maximum
volume.
First,
check
the
volume
of
units
connected
to
your
TV
(digital
broadcasting
receiver,
DVD,
cable
broadcasting
receiver,
VCR,
etc.).
Then,
adjust
the
TV
volume
accordingly.
Picture
rolls
vertically.
Check
all
wire
connections.
The
TV
operates
erratically.
Unplug
the
TV
for
30
seconds,
then
try
operating
it
again.
The
TV
won't
turn
on.
Make
sure
the
wall
outlet
is
working.
Remote
control
malfunctions
Replace
the
remote
control
batteries.
Clean
the
upper
edge
of
the
remote
control
(transmission
window).
Check
the
battery
terminals.
"Check
signal
cable"
message.
Ensure
that
the
signal
cable
is
fi
rmly
connected
to
the
PC
source.
"Not
Supported
Mode"
message.
Check
the
maximum
resolution
and
the
frequency
of
the
Video
Adapter.
Compare
these
values
with
the
data
in
the
Display
Modes.
Digital
broadcasting
screen
problem.
Please
check
the
digital
signal
strength
and
input
antenna.
The
image
is
too
light
or
too
dark.
Adjust
the
Brightness
and
Contrast.
Adjust
the
Fine
tuning.
Horizontal
bars
appear
to
fl
icker,
jitter
or
shimmer
on
the
image.
Adjust
the
Coarse
tuning
and
then
adjust
the
Fine
tuning.
Vertical
bars
appear
to
fl
icker,
jitter
or
shimmer
on
the
image.
Adjust
the
Coarse
tuning
and
then
adjust
the
Fine
tuning.
Screen
is
black
and
power
indicator
light
blinks
steadily.
On
your
computer
check:
Power,
Signal
Cable.
The
TV
is
using
its
power
management
system.
Move
the
computer's
mouse
or
press
any
key
on
the
keyboard.
Image
is
not
stable
and
may
appear
to
vibrate
when
you
have
a
computer
connected
to
the
PC
input.
If
the
setting
is
not
correct,
use
your
computer
utility
program
to
change
the
display
settings.
a.-
Your
TV
supports
multiscan
display
functions
within
the
following
frequency
domain:
Horizontal
frequency
(kHz)
30-60
Vertical
frequency
(Hz)
60-75
PC
Maximum
refresh
rate
(at
60
Hz)
1360
x
768
Image
is
not
centered
on
the
screen.
Adjust
the
horizontal
and
vertical
position.
The
screen
position
must
be
adjusted
on
the
output
source
(i.e.
STB)
with
a
digital
signal.
If
a
still
image
is
displayed
for
an
extended
period
of
time,
residual
images
or
blurring
may
appear.
When
you
need
to
leave
the
monitor
unused
for
an
extended
period
of
time,
adjust
the
settings
so
that
the
monitor
automatically
goes
into
energy
saving
mode
or
activates
the
screen
saver
to
display
moving
images.
The
TFT
LCD
panel
uses
a
panel
consisting
of
sub
pixels
(IN
-S264
ID:
3,147,264,
LN-S324
ID:
3,147,264,
LN-S404ID:
3,147264)
which
require
sophisticated
technology
to
produce.
However,
there
may
be
few
bright
or
dark
pixels
on
the
screen.
These
pixels
will
have
no
impact
on
the
performance
of
the
product.
English
-54