Samsung NX58M6650WG/AA User Manual - Page 45

English 45, Problem, Possible cause, Action, ventilate the inside

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Problem Possible cause Action Cooking is finished, but the cooling fan is still running. The fan automatically runs for a certain amount of time to ventilate the inside of the oven. This is not a malfunction. Oven will not self-clean. The oven door lock is turned on. The display will show the Lock icon. Hold the oven door open and press the START/SET pad for 3 seconds. The oven will beep and the Lock icon will turn off. The oven is too hot. Let the oven cool down and reset the controls. The self-clean cycle will not lock the oven door if the oven temperature is too hot. The door must lock before the selfclean cycle can start. The self-cleaning oven controls are not properly set. Reset the self-cleaning oven controls. (See page 39 and 40.) Crackling or This is normal. popping sound. This is the sound of the metal heating and cooling during any cooking or cleaning function. Problem Excessive smoking during a self-cleaning cycle. Possible cause This is the first time the oven has been cleaned. The oven door will not open after a selfcleaning cycle. The oven is not clean after a self-cleaning cycle. This is normal. A fine dust or ash is normal. Action This is normal. The oven will always smoke more the first time it is cleaned. Wipe up all excessive soil before starting the self-cleaning cycle. If smoke persists, press the OVEN OFF pad. Open the windows to clear the smoke from the room. After the oven has cooled and unlocked, wipe up excessive soil and reset the oven for selfcleaning. The oven door will stay locked until the oven temperature drops below 400 °F. This can be wiped clean with a damp cloth. Set the self-cleaning cycle for a longer cleaning time. The cycle was not long enough to burn off the dirt buildup. Extremely dirty ovens require hand-cleaning of excessive spillovers and food buildup before you start a self-cleaning cycle. Multiple self-cleaning cycles may be necessary to completely clean the oven. Troubleshooting NX5000M_NX58M6650WS_AA_DG68-00993A-04_EN+MES+CFR.indb 45 English 45 2018-12-18 6:57:28

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English 45
Troubleshooting
Problem
Possible cause
Action
Excessive
smoking during
a self-cleaning
cycle.
This is the first time the
oven has been cleaned.
This is normal. The oven will
always smoke more the first time
it is cleaned.
Wipe up all excessive soil before
starting the self-cleaning cycle.
If smoke persists, press the
OVEN
OFF
pad. Open the windows to
clear the smoke from the room.
After the oven has cooled and
unlocked, wipe up excessive soil
and reset the oven for self-
cleaning.
The oven door
will not open
after a self-
cleaning cycle.
This is normal.
The oven door will stay locked
until the oven temperature drops
below 400 °F.
The oven is not
clean after a
self-cleaning
cycle.
A fine dust or ash is
normal.
This can be wiped clean with a
damp cloth.
Set the self-cleaning cycle for a
longer cleaning time.
The cycle was not long enough to
burn off the dirt buildup.
Extremely dirty ovens require
hand-cleaning of excessive
spillovers and food buildup before
you start a self-cleaning cycle.
Multiple self-cleaning cycles may
be necessary to completely clean
the oven.
Problem
Possible cause
Action
Cooking is
finished, but the
cooling fan is
still running.
The fan automatically
runs for a certain
amount of time to
ventilate the inside of
the oven.
This is not a malfunction.
Oven will not
self-clean.
The oven door lock is
turned on.
The display will show the Lock
icon. Hold the oven door open
and press the
START/SET
pad for
3 seconds. The oven will beep and
the Lock icon will turn off.
The oven is too hot.
Let the oven cool down and reset
the controls. The self-clean cycle
will not lock the oven door if the
oven temperature is too hot. The
door must lock before the self-
clean cycle can start.
The self-cleaning oven
controls are not properly
set.
Reset the self-cleaning oven
controls. (See page
39
and
40
.)
Crackling or
popping sound.
This is normal.
This is the sound of the metal
heating and cooling during any
cooking or cleaning function.
NX5000M_NX58M6650WS_AA_DG68-00993A-04_EN+MES+CFR.indb
45
2018-12-18
°° 6:57:28