Samsung RB12J8896S4 User Manual - Page 51

Troubleshooting

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Troubleshooting Troubleshooting PROBLEM SOLUTION The appliance is not operating at all or the temperature is too high. • Check if the power plug is correctly connected. • Is the temperature control on the front panel correctly set? • Is the refrigerator in direct sunlight or located near a heat source? If so, it may not be able to cool effectively. Please move it to a location that is out of direct sunlight and not near a heat source. • Is the back of the appliance too close to the wall? If so, it may not be able to cool sufficiently. Keep it an appropriate distance from the wall. • Is there too much food inside so that the food is blocking the outlet vent? To keep the refrigerator at a suitable temperature, do not fill the refrigerator with too much food. The food in the refrigerator is frozen. • Is the temperature control on the front panel set to the coldest temperature? If so, select a warmer temperature. • Is the surrounding temperature too low? • Did you store food with a high water content in the coldest part of the fridge? There are unusual noises. • Check if the appliance is installed on a stable and even floor. • Is the back of the appliance too close to the wall? • Have any foreign objects fallen behind or under the appliance? • Is the noise coming from the compressor in the appliance? • A ticking sound occurs when the various accessories contract or expand as the temperature in the Fridge changes. The front corners and sides of the appliance are warm and condensation starts to form. • Heat-proof pipes are installed in the front corners of the appliance to prevent condensation from forming. When the surrounding temperature rises, this may not always be effective. However, this is not abnormal. • In very humid weather, condensation may form on the outer surface of the appliance when the moisture in the air comes into contact with the cool surface of the refrigerator. You can hear a liquid bubbling in the refrigerator. • The bubbling noise is caused by the refrigerant, which cools the inside of the refrigerator. This is normal. English 51 DA68-03174Z-00.indb 51 2015. 6. 19. �� 2:23

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English 51
Troubleshooting
Troubleshooting
PROBLEM
SOLUTION
The appliance
is not operating
at all or the
temperature is
too high.
• Check if the power plug is correctly connected.
• Is the temperature control on the front panel correctly set?
• Is the refrigerator in direct sunlight or located near a heat
source?
If so, it may not be able to cool effectively. Please move it to a
location that is out of direct sunlight and not near a heat source.
• Is the back of the appliance too close to the wall?
If so, it may not be able to cool sufficiently. Keep it an
appropriate distance from the wall.
• Is there too much food inside so that the food is blocking the
outlet vent?
To keep the refrigerator at a suitable temperature, do not fill the
refrigerator with too much food.
The food in the
refrigerator is
frozen.
• Is the temperature control on the front panel set to the coldest
temperature? If so, select a warmer temperature.
• Is the surrounding temperature too low?
• Did you store food with a high water content in the coldest part
of the fridge?
There are unusual
noises.
• Check if the appliance is installed on a stable and even floor.
• Is the back of the appliance too close to the wall?
• Have any foreign objects fallen behind or under the appliance?
• Is the noise coming from the compressor in the appliance?
• A ticking sound occurs when the various accessories contract or
expand as the temperature in the Fridge changes.
The front corners
and sides of
the appliance
are warm and
condensation
starts to form.
• Heat-proof pipes are installed in the front corners of the
appliance to prevent condensation from forming. When the
surrounding temperature rises, this may not always be effective.
However, this is not abnormal.
• In very humid weather, condensation may form on the outer
surface of the appliance when the moisture in the air comes into
contact with the cool surface of the refrigerator.
You can hear a
liquid bubbling in
the refrigerator.
• The bubbling noise is caused by the refrigerant, which cools the
inside of the refrigerator. This is normal.
DA68-03174Z-00.indb
51
2015. 6. 19.
�� 2:23