Samsung RF18A5101SR/AA User Manual - Page 58

Troubleshooting Smart Grid (applicable models only) Symptom What Do I Need to use the Energy Management and Smart Grid functions? Why isn't the Energy Management function working normally? Why isn't the Delay Defrost Capability working normally? Action • To use the Smart Grid (Demand Response) and Energy Management function on your Refrigerator, you need the following devices and apps: - Devices: 1) A Wireless Router, 2) A SmartThings Refrigerator, 3) A Smartphone. (Recommended: Android OS 6.0 or later version) - Applications: 1) "SmartThings App" from the Goolge Play Store. You also need to: • Connect the Refrigerator and the Smartphone to the same Wi-Fi network in your home. • Install and run the SmartThings App on your Smartphone. • In addition, to use the Smart Grid (Demand Response) function, you must Register for the service with your electric company. The company must have an EMS (Energy Management System) that supports SEP (Smart Energy profile). • Confirm that the router in your home and the internet are working properly. - Connect a Smartphone to the router (AP, Access Point), and then confirm that you can browse the Internet on the phone. • Confirm that refrigerator is connected to the AP. - Check for Wi-Fi icon on the panel of the refrigerator. If the refrigerator is connected, the icon will be on. • Confirm that the refrigerator and Smartphone are connected to the same router. • Confirm that the router in your home and the Internet are working properly. • Connect a Smartphone to the router (AP, Access Point), and then confirm that you can browse the Internet on the phone. • Confirm that the rear where you live is properly entered into the SmartThings App. • Confirm that the Smart Grid function works correctly. (Check the control panel. The DAL or TALR icon should not be displayed on the panel.) Troubleshooting 58 English Untitled-1 58 2021-03-09 10:32:26