Samsung RS2530BBP User Manual (ENGLISH) - Page 29

BEFORE YOU CALL FOR SERVICE... Problem Possible Causes What To Do Small or hollow cubes Slow ice cube freezing Water filter clogged. Door left open. Temperature control not set cold enough. • Replace filter cartridge with new cartridge or with plug. • Check to see if package is holding door open. • Check the control. Orange glow in the freezer Cube dispenser does not work(on some models) Water has poor taste/odor Defrost heater is on. Icemaker turned off or water supply turned off. Ice cubes are frozen to icemaker feeler arm. Irregular ice clumps in storage container. Dispenser is LOCKED. Water dispenser has not been used for a long time. • This is normal. • Turn on icemaker or water supply. • Remove cubes and move the feeler arm to the ON position. • Break up with fingertip pressure and discard remaining clumps. • Freezer may be too warm. Adjust the freezer control to a colder setting, one position at a time, until clumps do not form. • Press and hold the CHILD LOCK for 3 seconds. • Dispense water until all water in system is replenished. Water in first glass is warm Normal when refrigerator is first installed. Water dispenser has not been used for a long time. Water system has been drained. • Wait 24 hours for the refrigerator to completely cool down. • Dispense water until all water in system is replenished. • Allow several hours for replenished supply to chill. Water dispenser does not work Water supply line turned off or not connected. Water filter clogged. Air may be trapped in the water system. Dispenser is LOCKED. • See Installing the water line on page 25. • Replace filter cartridge or remove filter and install plug. • Press the dispenser arm for at least two minutes. • Press and hold the CHILD LOCK pad for 3 seconds. Water spurting from dispenser Water is not dispensed but icemaker is working Newly-installed filter cartridge. • Run water from the dispenser for 3 minutes (about one and a half gallons). Water in reservoir is frozen. Refrigerator control setting is too cold. Ice cubes stuck in icemaker. (Green power light on icemaker blinking). • Call for service. • Set to a warmer setting. • Turn off the icemaker, remove cubes, and turn the icemaker back on. Water on kitchen floor or on bottom of freezer Drain in the bottom of the freezer clogged. Cubes jammed in chute. • See Care and Cleaning on page 12. • Check the filter lock. • Poke ice through with a wooden spoon. No water or ice cube production Supply line or shutoff valve is clogged. Water filter clogged. • Call a plumber. • Replace filter cartridge or remove filter and install plug. Dispenser is LOCKED. • Press and hold the CHILD LOCK pad for 3 seconds. INSTALLATION INSTRUCTIONS 29