Samsung SMH1927W/XAA User Manual Ver.1.0 (English) - Page 23

06 troubleshooting troubleshooting appendix Check these solutions if you have a problem with your microwave: Problem Solution The display and/or the oven is not working. Make sure the plug is properly connected to a grounded outlet. If the wall outlet is controlled by a wall switch, make sure the wall switch is turned on. Remove the plug from the outlet, wait ten seconds, and plug it in again. Reset the circuit breaker or replace any blown fuses. Plug a different appliance into the outlet. If the other appliance doesn't work, call a qualified electrician to repair the wall outlet. Plug the oven into a different outlet. The display is working, but the power won't come on. Make sure the door is closed securely. Check if any packaging material or anything else is stuck in the door seal. Check if the door is damaged. Touch Cancel twice and enter all the cooking instructions again. Is the power going off before the set time has elapsed? If there was a power outage, the time indicator will display: 88:88. If no power outage occurred, remove the plug from the outlet, wait ten seconds, and plug it in again. Reset the clock and any cooking instructions. Reset the circuit breaker or replace any blown fuses. Cooks food too slowly. Make sure the oven has its own 20 amp circuit line. Operating another appliance on the same circuit can cause a voltage drop. If necessary, move the oven to its own circuit. Has sparks or arcing. Remove any metallic utensils, cookware, or metal ties. If using foil, use only narrow strips and allow at least one inch between the foil and the interior oven walls. The turntable makes noise or becomes stuck. Clean the turntable, roller ring and oven floor. Make sure the turntable and roller ring are positioned correctly. Causes TV or radio interference. This is similar to interference caused by other small appliances, such as hair dryers. Move your microwave (or appliance) away from appliances, such as your TV or radio. Specifications Model number SMH1927B,W,S/XAA Oven Cavity : 1.9 cu ft Timer : 99 minutes, 99 seconds Controls : 10 power levels, including defrost Power Source : Power Output : 120 VAC, 60 Hz 1000 Watts Power Consumption : 1700 Watts Net/Shipping Weight ST : 56.0/63.5 lbs B / W : 54.7/62.0 lbs Outside Dimensions 29 7/8"(W) X 16 15/16"(H) X 17 5/16"(D) Oven Cavity Dimensions 20 13/16"(W) X 10 13/16"(H) X 14 9/16"(D) Shipping Dimensions 33 3/8"(W) X 19 7/16"(H) X 20 3/16"(D) Model number SMH1927B,W,S/XAC Oven Cavity : 1.9 cu ft Timer : 99 minutes, 99 seconds Controls : 10 power levels, including defrost Power Source : Power Output : 120 VAC, 60 Hz 950 Watts Power Consumption : 1500 Watts Net/Shipping Weight ST : 56.0/63.5 lbs B / W : 54.7/62.0 lbs Outside Dimensions 29 7/8"(W) X 16 15/16"(H) X 17 5/16"(D) Oven Cavity Dimensions 20 13/16"(W) X 10 13/16"(H) X 14 9/16"(D) Shipping Dimensions 33 3/8"(W) X 19 7/16"(H) X 20 3/16"(D) SMH1927-XAC_EN.indd 23 troubleshooting _23 2012-02-24 �� 1:59:56