Samsung UN65C6500VF User Manual (user Manual) (ver.1.0) (English) - Page 56

Storage and Maintenance, failure, fire, or electric shock. - stand

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Other Information Issues A "Mode Not Supported" message appears. Caption on TV menu is greyed out. There is a plastic smell from the TV. The TV Signal Information is unavailable in the Self Diagnostic Test menu. The TV is tilted to the side. The channel menu is greyed out (unavailable). Your settings are lost after 30 minutes or every time the TV is turned off. You have intermittent loss of audio or video. You see small particles when you look closely at the edge of the frame of the TV. The PIP menu is not available. Solutions and Explanations • Check the supported resolution of the TV, and adjust the external device's output resolution accordingly. Refer to the resolution settings on page 10 of this manual. • Caption can not be selected in the TV menu when connected via HDMI or Component (p. 20). • Caption must be activated on the external device (p. 20). • This smell is normal and will dissipate over time. • This function is only available with digital channels from an Antenna / RF/Coax connection (p. 22). • Remove the base stand from the TV and reassemble it. • The Channel menu is only available when the TV source is selected. • If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change the settings from Store Demo mode to Home Use mode in the Plug & Play procedure. Press the SOURCE button to select TV mode, and go to MENU → Setup → Plug & Play → ENTERE(p. 7). • Check the cable connections and reconnect them. • Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for long term use. If mounting the TV to a wall, we recommend using cables with 90 degree connectors. • This is part of the product's design and is not a defect. • PIP functionality is only available when you are using a HDMI, PC or Component source. POP (TV's internal banner ad) appears on the screen. • Select Home Use under Plug & Play mode. For details, refer to Plug & Play Feature (p. 7). ✎✎This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product. ¦¦ Storage and Maintenance Do not spray water or a cleaning agent directly onto the product. Any liquid that goes into the product may cause a failure, fire, or electric shock. Clean the product with a soft cloth dapped in a small amount of water. 56 English

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56
English
Other Information
Issues
Solutions and Explanations
A “Mode Not Supported” message
appears.
•
Check the supported resolution of the TV, and adjust the external device’s output resolution
accordingly. Refer to the resolution settings on page 10 of this manual.
Caption
on TV menu is greyed out.
•
Caption
can not be selected in the TV menu when connected via HDMI or Component (p. 20).
•
Caption
must be activated on the external device (p. 20).
There is a plastic smell from the TV.
•
This smell is normal and will dissipate over time.
The TV
Signal Information
is unavailable
in the Self Diagnostic Test menu.
•
This function is only available with digital channels from an Antenna / RF/Coax connection (p. 22).
The TV is tilted to the side.
•
Remove the base stand from the TV and reassemble it.
The channel menu is greyed out
(unavailable).
•
The
Channel
menu is only available when the TV source is selected.
Your settings are lost after 30 minutes or
every time the TV is turned off.
•
If the TV is in the
Store Demo
mode, it will reset audio and picture settings every 30 minutes. Change
the settings from
Store Demo
mode to
Home Use
mode in the
Plug & Play
procedure. Press the
SOURCE
button to select
TV
mode, and go to
MENU
→
Setup
→
Plug & Play
→
ENTER
E
(p. 7).
You have intermittent loss of audio or
video.
•
Check the cable connections and reconnect them.
•
Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are
flexible enough for long term use. If mounting the TV to a wall, we recommend using cables with 90
degree connectors.
You see small particles when you look
closely at the edge of the frame of the TV.
•
This is part of the product’s design and is not a defect.
The
PIP
menu is not available.
•
PIP
functionality is only available when you are using a HDMI, PC or Component source.
POP (TV’s internal banner ad) appears on
the screen.
•
Select
Home Use
under
Plug & Play
mode. For details, refer to
Plug & Play
Feature (p. 7).
✎
This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However,
there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the
product.
¦
Storage and Maintenance
Do not spray water or a cleaning agent directly onto the
product. Any liquid that goes into the product may cause a
failure, fire, or electric shock.
Clean the product with a soft cloth dapped in a small amount
of water.