Samsung WA46CG3505AWA4 User Manual - Page 56

Problem, Action, The spin basket or, drain/supply hose is, frozen., Water drains out, immediately.,

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Troubleshooting Problem The spin basket or drain/supply hose is frozen. Water drains out immediately. Stains on clothes. Has odors. Thumping sound Action • Use warm water to help loosen the water supply hoses and drain hose, and then disconnect them. Soak them in warm water. • Fill the spin basket with warm water, and then wait for about 10 minutes. • Put a hot towel on the drain hose connector. • Reconnect the water supply hoses and drain hose, and then check if water is supplied properly. • Make sure the drain hose is not clogged, and is hung over the drain hose hook. Fill the spin basket halfway with water, and try spinning again. • Lift the end of the drain hose to prevent water from draining. Fill the spin basket halfway with water, and then run the Spin cycle after releasing the drain hose. • Make sure the drain hose is installed correctly. See the pages 24 and 25. Adjust the position of the drain hose as instructed. • Select an appropriate cycle for the laundry. Use the HEAVY DUTY cycle for stained clothes. • Apply a recommended amount of detergent as instructed by the detergent manufacturer. • Clean the magic filter (if it comes with your washer) on a regular basis. • Excessive suds collect in recesses and can cause foul odors. • Run a SELF CLEAN cycle to sanitize periodically. • Dry the washing machine interior after a cycle has finished. • Heavy wash loads may cause a thumping sound, and it is normal. • If the thumping sound continues, the washer may be out of balance. Stop the washer and redistribute the load in the washer. If a problem persists, contact a local Samsung service center. Troubleshooting 56 English Untitled-20 56 2023-06-22 6:12:09

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Troubleshooting
English
56
Troubleshooting
Problem
Action
The spin basket or
drain/supply hose is
frozen.
•
Use warm water to help loosen the water supply hoses
and drain hose, and then disconnect them. Soak them in
warm water.
•
Fill the spin basket with warm water, and then wait for
about 10 minutes.
•
Put a hot towel on the drain hose connector.
•
Reconnect the water supply hoses and drain hose, and
then check if water is supplied properly.
Water drains out
immediately.
•
Make sure the drain hose is not clogged, and is hung over
the drain hose hook. Fill the spin basket halfway with
water, and try spinning again.
•
Lift the end of the drain hose to prevent water from
draining. Fill the spin basket halfway with water, and then
run the Spin cycle after releasing the drain hose.
•
Make sure the drain hose is installed correctly. See the
pages
24
and
25
. Adjust the position of the drain hose as
instructed.
Stains on clothes.
•
Select an appropriate cycle for the laundry. Use the
HEAVY
DUTY cycle for stained clothes.
•
Apply a recommended amount of detergent as instructed
by the detergent manufacturer.
•
Clean the magic filter (if it comes with your washer) on a
regular basis.
Has odors.
•
Excessive suds collect in recesses and can cause foul odors.
•
Run a
SELF CLEAN cycle to sanitize periodically.
•
Dry the washing machine interior after a cycle has
finished.
Thumping sound
•
Heavy wash loads may cause a thumping sound, and it is
normal.
•
If the thumping sound continues, the washer may be out of
balance. Stop the washer and redistribute the load in the
washer.
If a problem persists, contact a local Samsung service center.
Untitled-20 56
Untitled-20
56
2023-06-22 6:12:09
2023-06-22
6:12:09