Samsung WA48H7400AP/A2 Trouble Shooting Guide Tech Manual (English, French, Sp - Page 2

Alignment And Adjustments - washer

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ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. GENERAL ERROR FUNCTION Error Code NO (Diagnostic Code Error Image) Description Corrective Action 1 5E The water level fails to drop below the Go to " Will Not Drain" Reset Water Level within 30 minutes. Troubleshooting Section. 2 dE1 Door fails to Unlock After 7 attempts. Go to " Will Not Unlock" Troubleshooting Section. 3 4E When the filling continues for more than 60 minutes or there is no change of water level for 5 minutes. Go to " No Water Fill" Troubleshooting Section. 4 dE1 Door fails to lock after 7 attempts. Go to " Will Not Lock" Troubleshooting Section. 5 LE A water level lower than the Reset water level is detected for 5 seconds during the Wash/Rinse cycle. Go to "No Water Fill" Troubleshooting Section. Water Level Sensor Trouble. (When the 6 1E input signal from the water level sensor Go to "No Water Fill" is out of range, the unit will send out Troubleshooting Section. beeping sounds and halts the cycle.) A fault is detected in the water level sensor. Data (frequency) shows 7 OE the water level is at or above the overflow water level. (When this condition is detected, the machine will automatically start draining water until First check to see that all of water valves are not stuck. If the water valves are OK, check water level. the water level falls below the reset water level) 8 UE Unbalance or cabinet bump is detected Go to "Wet Clothes" during final spin. Troubleshooting Section. 9 dE Door is detected as open while it is trying to lock the door. Go to "Quick Test Mode" and then do Door Lock/Unlock Test. 10 tE This occurs when the water temperature sensor fault is detected continuously for 5 seconds. Go to " Board Input Test" and check Water Temperature. Check loose or pinched wires. Replace PCB or thermistor. MICOM is attempting to drive the motor but is not getting any response signals Evaluate wire harness for loose or 11 3E from the hall sensor. Visual check shows unhooked connections. Go to " motor is not running. (Locked, Defective Quick Test Mode" and test Motor. Hall Sensor or Overload) 2 8")"8"4)@8")@5&$)."/6 JOEE

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ALIGNMENT AND ADJUSTMENTS
2
GENERAL ERROR FUNCTION
NO
Error Code
(Diagnostic Code
Error Image)
Description
Corrective Action
1
5E
The water level fails to drop below the
Reset Water Level within 30 minutes.
Go to “ Will Not Drain”
Troubleshooting Section.
2
dE1
Door fails to Unlock After 7 attempts.
Go to “ Will Not Unlock”
Troubleshooting Section.
3
4E
When the filling continues for more
than 60 minutes or there is no change of
water level for 5 minutes.
Go to “ No Water Fill”
Troubleshooting Section.
4
dE1
Door fails to lock after 7 attempts.
Go to “ Will Not Lock”
Troubleshooting Section.
5
LE
A water level lower than the Reset water
level is detected for 5 seconds during
the Wash/Rinse cycle.
Go to “No Water Fill”
Troubleshooting Section.
6
1E
Water Level Sensor Trouble. (When the
input signal from the water level sensor
is out of range, the unit will send out
beeping sounds and halts the cycle.)
Go to “No Water Fill”
Troubleshooting Section.
7
OE
A fault is detected in the water level
sensor. Data (frequency) shows
the water level is at or above the
overflow water level. (When this
condition is detected, the machine will
automatically start draining water until
the water level falls below the reset
water level)
First check to see that all of water
valves are not stuck. If the water
valves are OK, check water level.
8
UE
Unbalance or cabinet bump is detected
during final spin.
Go to “Wet Clothes”
Troubleshooting Section.
9
dE
Door is detected as open while it is
trying to lock the door.
Go to “Quick Test Mode” and then
do Door Lock/Unlock Test.
10
tE
This occurs when the water temperature
sensor fault is detected continuously
for 5 seconds.
Go to “ Board Input Test” and
check Water Temperature. Check
loose or pinched wires. Replace
PCB or thermistor.
11
3E
MICOM is attempting to drive the motor
but is not getting any response signals
from the hall sensor. Visual check shows
motor is not running. (Locked, Defective
Hall Sensor or Overload)
Evaluate wire harness for loose or
unhooked connections. Go to “
Quick Test Mode”and test Motor.
To avoid risk of electrical shock, personal injury or death; disconnect power to washer
before servicing, unless testing requires power.
WARNING
WA7000HA WASH_WA48H_TECH MANUAL_DC68-03132G-01_EN.indd
2
2014-1-6
15:56:26