Samsung WA48H7400AP/A2 Trouble Shooting Guide Tech Manual (English, French, Sp - Page 3

Warning

Page 3 highlights

ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. Error Code NO (Diagnostic Code Error Image) Description Corrective Action 12 4E The hot/cold water hose connection is Please connect the hot/cold not correct. water hose connection correctly. Suds is detected during the washing 13 SUd session. ("SUd" or "Sd" is not an error. Guide a user to reduce amount Sd When it finishes washing, End and the of detergent usage. "SUd" or "Sd" code will blink in turn.) 14 AE Communication error between SUB PBA Check Main PBA, SUB PBA & and MAIN PBA. Wire-harness. Replace PCB. 15 8E 8E1 8E2 If the MEMS communication error or MEMS trouble diagnosis error occur, this message will be displayed. 1. Check the MEMS sensor and PBA. 2. Check the wire connector terminals. 16 bE2 A button except the Power button is continually pressed. Check whether either the Power switch or a tact switch is continually pressed. 17 4E2 The hot/cold water hose connection is not correct. This error occurs when the position of the clutch is not detected. - If the position detection signal is not received 15 seconds after the 18 PE clutch motor starts, the spin drum is (Clutch Motor Error) shaken left and right and then the motor is restarted. If the motor position signal is not received even after 3 reattempts, a PE error occurs. After the completion of the clutch position detection, and the clutch hall signal is invalid, the spin drum is shaken left and right and then the PE1 clutch hall signal is evaluated again. 19 (clutch hall sensor This, if the clutch hall signal is still error) invalid, the clutch position switching status is checked and then the operation is restarted. (If the 15 reattempts fail, this error occurs.) Please connect the hot/cold water hose connection correctly. 1. Check the clutch motor. 2. Check the assembly status of the clutch motor. 3. Check the wire connector terminals. 1. Check the clutch hall sensor. 2. Check the wire connector terminals. 3. Check the clutch switching status. - Check the coupling assembly and disassembly status. 3 8")"8"4)@8")@5&$)."/6 JOEE

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ALIGNMENT AND ADJUSTMENTS
3
NO
Error Code
(Diagnostic Code
Error Image)
Description
Corrective Action
12
4E
The hot/cold water hose connection is
not correct.
Please connect the hot/cold
water hose connection correctly.
13
SUd
Sd
Suds is detected during the washing
session. (“SUd” or “Sd” is not an error.
When it finishes washing, End and the
“SUd” or “Sd” code will blink in turn.)
Guide a user to reduce amount
of detergent usage.
14
AE
Communication error between SUB PBA
and MAIN PBA.
Check Main PBA, SUB PBA &
Wire-harness. Replace PCB.
15
8E
8E1
8E2
If the MEMS communication error or
MEMS trouble diagnosis error occur, this
message will be displayed.
1. Check the MEMS sensor and
PBA.
2. Check the wire connector
terminals.
16
bE2
A button except the Power button is
continually pressed.
Check whether either the
Power switch or a tact switch is
continually pressed.
17
4E2
The hot/cold water hose connection
is not correct.
Please connect the hot/cold
water hose connection correctly.
18
PE
(Clutch Motor Error)
This error occurs when the position
of the clutch is not detected.
- If the position detection signal is
not received 15 seconds after the
clutch motor starts, the spin drum is
shaken left and right and then the
motor is restarted.
If the motor position signal is not
received even after 3 reattempts, a
PE error occurs.
1. Check the clutch motor.
2. Check the assembly status of
the clutch motor.
3. Check the wire connector
terminals.
19
PE1
(clutch hall sensor
error)
After the completion of the clutch
position detection, and the clutch
hall signal is invalid, the spin drum
is shaken left and right and then the
clutch hall signal is evaluated again.
This, if the clutch hall signal is still
invalid, the clutch position switching
status is checked and then the
operation is restarted.
(If the 15 reattempts fail, this error
occurs.)
1. Check the clutch hall sensor.
2. Check the wire connector
terminals.
3. Check the clutch switching
status.
- Check the coupling assembly
and disassembly status.
To avoid risk of electrical shock, personal injury or death; disconnect power to washer
before servicing, unless testing requires power.
WARNING
WA7000HA WASH_WA48H_TECH MANUAL_DC68-03132G-01_EN.indd
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2014-1-6
15:56:26