Samsung WF241ANW/XAA Trouble Shooting Guide (English, French, Spanish) - Page 2

Alignment And Adjustments - washer

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ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. GENERAL ERROR FUNCTION Error Code NO (Diagnostic Code Error Image) Description Corrective Action 1 nd The water level fails to drop below the Go to " Will Not Drain" Troubleshooting Reset Water Level within 15 minutes. Section. 2 LO Door fails to Unlock After 7 attempts. Go to " Will Not Unlock" Troubleshooting Section. 3 nF When the filling Continues for more than 40 minutes or there is no change of water level for 6 minutes. Go to " No Water Fill" Troubleshooting Section. 4 FL Door fails to lock after 7 attempts. Go to " Will Not Lock"Troubleshooting Section. 5 LE A water level lower than the Reset water level is detected for 5 seconds during the Wash/Rinse cycle. Go to "No Water Fill" Troubleshooting Section. Water Level Sensor Trouble. (When 6 1E the input signal from the water level sensor is out of range, the unit will send out beeping sounds and halts Go to "No Water Fill" Troubleshooting Section the cycle.) A fault is detected in the water level sensor. Data (frequency) shows the 7 OE water level is at or above the overflow water level. (When this condition is detected, the machine will automatically starts draining water First check to see that all of water valves are not stuck. If water valves are OK, check water level. until the water level falls below the reset water level) Unbalance or cabinet bump is 8 dc detected during final spin, which prevents the drum from spinning over 150 rpm. (Never exceeds 150 RPM due Go to "Wet Clothes"Troubleshooting Section. to unbalanced load) Jammed Key.(When key input signals Check all of keys. If A key is sensed 9 E2 are coming out for more than 30 to be pressed, all keys will do not seconds, it is regarded as a jam.) respond. 2 [BingBang2] Technical_information_02830C-01_EN.indd 2 2012-10-05 3:26:47

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ALIGNMENT AND ADJUSTMENTS
2
GENERAL ERROR FUNCTION
NO
Error Code
(Diagnostic Code
Error Image)
Description
Corrective Action
1
nd
The water level fails to drop below the
Reset Water Level within 15 minutes.
Go to “ Will Not Drain” Troubleshooting
Section.
2
LO
Door fails to Unlock After 7 attempts.
Go to “ Will Not Unlock”
Troubleshooting Section.
3
nF
When the filling Continues for more
than 40 minutes or there is no change
of water level for 6 minutes.
Go to “ No Water Fill” Troubleshooting
Section.
4
FL
Door fails to lock after 7 attempts.
Go to “ Will Not Lock” Troubleshooting
Section.
5
LE
A water level lower than the Reset
water level is detected for 5 seconds
during the Wash/Rinse cycle.
Go to “No Water Fill” Troubleshooting
Section.
6
1E
Water Level Sensor Trouble. (When
the input signal from the water level
sensor is out of range, the unit will
send out beeping sounds and halts
the cycle.)
Go to “No Water Fill”
Troubleshooting Section
7
OE
A fault is detected in the water level
sensor. Data (frequency) shows the
water level is at or above the overflow
water level. (When this condition
is detected, the machine will
automatically starts draining water
until the water level falls below the
reset water level)
First check to see that all of water
valves are not stuck. If water valves
are OK, check water level.
8
dc
Unbalance or cabinet bump is
detected during final spin, which
prevents the drum from spinning over
150 rpm. (Never exceeds 150 RPM due
to unbalanced load)
Go to “Wet Clothes” Troubleshooting
Section.
9
E2
Jammed Key.(When key input signals
are coming out for more than 30
seconds, it is regarded as a jam.)
Check all of keys. If A key is sensed
to be pressed, all keys will do not
respond.
To avoid risk of electrical shock, personal injury or death; disconnect power to washer
before servicing, unless testing requires power.
WARNING
[BingBang2] Technical_information_02830C-01_EN.indd
2
2012-10-05
±± 3:26:47