Sanyo KATANA User Guide - Page 107
Resetting and Locking Your Phone Through SMS - phone software
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Your Phone's Security Resetting and Locking Your Phone Through SMS When your phone is lost or stolen, you can erase your important personal information (such as Contacts entries, call history, and messages) and lock your phone by sending a specially-formatted SMS message to your phone. From your computer, sign on to www.sprint.com and send a message to your phone (input your 10-digit wireless phone number) in the following format: \ \ RESET **** RESET - your defined passcode. The default passcode is your phone's 11-digit ESN (Electronic Serial Number), which can be found on the phone's packaging or on the phone itself. The locked phone will display the following message: "If found, please call Sprint Customer Service 1-888-211-4727." Note: To send a message from mailer software, input your 10-digit wireless phone number followed by "@messaging.sprintpcs.com." To enable locking your phone through SMS: 1. Select > Settings > Security, and then enter your lock code. (The Security menu is displayed.) 2. Select Others > Found Me > Reset/Lock > Enable. To unlock a phone that has been locked through SMS, please take the phone to your nearest Sprint Store. Section 2C: Setting Your Phone's Security 91