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Seagate ST336607LW ST3146807LC Model Product Manual PDF - Page 24

SCSI Interface, Product Manual

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14 Cheetah 10K.6 SCSI Product Manual, Rev. D error (15h) is reported with a Hardware error (4h) reported in the Sense Key. This is an unrecoverable seek error. Unrecoverable seek errors are classified as failures for MTBF calculations. Refer to the SCSI Interface Product Manual, part number 75789509, for Request Sense information. 5.2 Reliability and service You can enhance the reliability of Cheetah 10K.6 SCSI disc drives by ensuring that the drive receives adequate cooling. Section 6.0 provides temperature measurements and other information that may be used to enhance the service life of the drive. Section 8.3 provides recommended air-flow information. 5.2.1 Mean time between failure The production disc drive shall achieve an MTBF of 1,200,000 hours when operated in an environment that ensures the HDA case temperatures specified in Section 6.4 are not exceeded. Short-term excursions up to the specification limits of the operating environment will not affect MTBF performance. Continual or sustained operation at case temperatures above the values shown in Section 6.4.1 may degrade product reliability. The MTBF target is specified as device power-on hours (POH) for all drives in service per failure. Estimated power-on operating hours in the period = MTBF per measurement period Number of drive failures in the period Estimated power-on operation hours means power-up hours per disc drive times the total number of disc drives in service. Each disc drive shall have accumulated at least nine months of operation. Data shall be calculated on a rolling average base for a minimum period of six months. MTBF is based on the following assumptions: • 8,760 power-on hours per year. • 250 average on/off cycles per year. • Operations at nominal voltages. • Systems will provide adequate cooling to ensure the case temperatures specified in Section 6.4.1 are not exceeded. Drive failure means any stoppage or substandard performance caused by drive malfunction. A S.M.A.R.T. predictive failure indicates that the drive is deteriorating to an imminent failure and is considered an MTBF hit. 5.2.2 Preventive maintenance No routine scheduled preventive maintenance shall be required. 5.2.3 Service life The drive shall have a useful service life of five years. Depot repair or replacement of major parts is permitted during the lifetime (see Section 5.2.4). 5.2.4 Service philosophy Special equipment is required to repair the drive HDA. In order to achieve the above service life, repairs must be performed only at a properly equipped and staffed service and repair facility. Troubleshooting and repair of PCBs in the field is not recommended, because of the extensive diagnostic equipment required for effective servicing. Also, there are no spare parts available for this drive. Drive warranty is voided if the HDA is opened. 5.2.5 Service tools No special tools are required for site installation or recommended for site maintenance. Refer to Section 5.2.4. The depot repair philosophy of the drive precludes the necessity for special tools. Field repair of the drive is not practical since there are no user purchasable parts in the drive.

Section	Page
1.0 Scope 1	7
2.0 Applicable standards and reference documentation 3	7
2.1 Standards 3	7
2.1.1 Electromagnetic compatibility 3	7
2.1.2 Electromagnetic susceptibility 3	7
2.2 Electromagnetic compliance 3	7
2.3 Reference documents 4	7
3.0 General description 5	7
3.1 Standard features 6	7
3.2 Media characteristics 6	7
3.3 Performance 6	7
3.4 Reliability 6	7
3.5 Unformatted and formatted capacities 7	7
3.6 Programmable drive capacity 7	7
3.7 Factory installed accessories 7	7
3.8 Options (factory installed) 7	7
3.9 Accessories (user installed) 7	7
4.0 Performance characteristics 8	7
4.1 Internal drive characteristics (transparent to user) 8	7
4.2 SCSI performance characteristics (visible to user) 8	7
4.2.1 Access time 8	7
4.2.2 Format command execution time (minutes) 8	7
4.2.3 Generalized performance characteristics 8	7
4.3 Start/stop time 9	7
4.4 Prefetch/multi-segmented cache control 9	7
4.5 Cache operation 9	7
4.5.1 Caching write data 10	7
4.5.2 Prefetch operation 11	7
4.5.3 Optimizing cache performance for desktop and server applications 11	7
5.0 Reliability specifications 13	7
5.1 Error rates 13	7
5.1.1 Environmental interference 13	7
5.1.2 Read errors 13	7
5.1.3 Write errors 13	7
5.1.4 Seek errors 13	7
5.2 Reliability and service 14	7
5.2.1 Mean time between failure 14	7
5.2.2 Preventive maintenance 14	7
5.2.3 Service life 14	7
5.2.4 Service philosophy 14	7
5.2.5 Service tools 14	7
5.2.6 Hot plugging Cheetah 10K.6 SCSI disc drives 15	7
5.2.7 S.M.A.R.T. 15	7
5.2.8 Thermal monitor 16	7
5.2.9 Drive Self Test (DST) 17	7
5.2.10 Product warranty 19	7
6.0 Physical/electrical specifications 21	7
6.1 AC power requirements 21	7
6.2 DC power requirements 21	7
6.2.1 Conducted noise immunity 22	7
6.2.2 Power sequencing 22	7
6.2.3 12 V - Current profile 22	7
6.3 Power dissipation 26	7
6.4 Environmental limits 29	8
6.4.1 Temperature 29	8
6.4.2 Relative humidity 29	8
6.4.3 Effective altitude (sea level) 29	8
6.4.4 Shock and vibration 30	8
6.4.5 Air cleanliness 32	8
6.4.6 Acoustics 32	8
6.4.7 Electromagnetic susceptibility 32	8
6.5 Mechanical specifications 33	8
7.0 Defect and error management 35	8
7.1 Drive internal defects 35	8
7.2 Drive error recovery procedures 35	8
7.3 SCSI systems errors 36	8
8.0 Installation 37	8
8.1 Drive ID/option select header 37	8
8.1.1 Notes for Figures 18, 19, and 20. 40	8
8.1.2 Function description 41	8
8.2 Drive orientation 42	8
8.3 Cooling 42	8
8.4 Drive mounting 43	8
8.5 Grounding 43	8
9.0 Interface requirements 45	8
9.1 General description 45	8
9.2 SCSI interface messages supported 45	8
9.3 SCSI interface commands supported 46	8
9.3.1 Inquiry Vital Product data 49	8
9.3.2 Mode Sense data 50	8
9.4 SCSI bus conditions and miscellaneous features supported 54	8
9.5 Synchronous data transfer 55	8
9.5.1 Synchronous data transfer periods supported 55	8
9.5.2 REQ/ACK offset 55	8
9.6 Physical interface 55	8
9.6.1 DC cable and connector 56	8
9.6.2 SCSI interface physical description 58	8
9.6.3 SCSI interface cable requirements 59	8
9.6.4 Mating connectors 59	8
9.7 Electrical description 68	8
9.7.1 Multimode—SE and LVD alternatives 68	8
9.8 Terminator requirements 70	8
9.9 Terminator power 71	8
9.10 Disc drive SCSI timing 72	8
9.11 Drive activity LED 73	8
10.0 Seagate Technology support services 75	8
Figure 1. Cheetah 10K.6 SCSI family drive (ST3146807LW shown) 1	9
Figure 2. Typical ST3146807drive +12 V current profile 23	9
Figure 3. Typical ST3146807 drive +5 V current profile 23	9
Figure 4. Typical ST373307 drive +12 V current profile 24	9
Figure 5. Typical ST373307 drive +5 V current profile 24	9
Figure 6. Typical ST336607 drive +12 V current profile 25	9
Figure 7. Typical ST336607 drive +5 V current profile 25	9
Figure 8. ST3146807 DC current and power vs. input/output operations per second (SE) 26	9
Figure 9. ST3146807 DC current and power vs. input/output operations per second (LVD) 26	9
Figure 10. ST373307 DC current and power vs. input/output operations per second (SE) 27	9
Figure 11. ST373307 DC current and power vs. input/output operations per second (LVD) 27	9
Figure 12. ST336607 DC current and power vs. input/output operations per second (SE) 28	9
Figure 13. ST336607 DC current and power vs. input/output operations per second (LVD) 28	9
Figure 14. Location of the HDA temperature check point 29	9
Figure 15. Recommended mounting 31	9
Figure 16. LW mounting configuration dimensions 33	9
Figure 17. LC mounting configuration dimensions 34	9
Figure 18. J6 jumper header 38	9
Figure 19. J5 jumper header (on LW models only) 39	9
Figure 20. J2 option select header (on LW models only) 40	9
Figure 21. Air flow (suggested) 42	9
Figure 22. LW model drive physical interface (68-pin J1 SCSI I/O connector) 57	9
Figure 23. LC model drive physical interface (80-pin J1 SCSI I/O connector) 57	9
Figure 24. SCSI daisy chain interface cabling for LW drives 61	9
Figure 25. Nonshielded 68-pin SCSI device connector used on LW drives 62	9
Figure 26. Nonshielded 80-pin SCSI “SCA-2” connector, used on LC drives 63	9
Figure 27. Typical SE-LVD alternative transmitter receiver circuits 69	9
1.0 Scope	11
2.0 Applicable standards and reference documentation	13
2.1 Standards	13
2.1.1 Electromagnetic compatibility	13
2.1.2 Electromagnetic susceptibility	13
2.2 Electromagnetic compliance	13
2.3 Reference documents	14
3.0 General description	15
3.1 Standard features	16
3.2 Media characteristics	16
3.3 Performance	16
3.4 Reliability	16
3.5 Unformatted and formatted capacities	17
3.6 Programmable drive capacity	17
3.7 Factory installed accessories	17
3.8 Options (factory installed)	17
3.9 Accessories (user installed)	17
4.0 Performance characteristics	18
4.1 Internal drive characteristics (transparent to user)	18
4.2 SCSI performance characteristics (visible to user)	18
4.2.1 Access time [5]	18
4.2.2 Format command execution time (minutes) [1]	18
4.2.3 Generalized performance characteristics	18
4.3 Start/stop time	19
4.4 Prefetch/multi-segmented cache control	19
4.5 Cache operation	19
4.5.1 Caching write data	20
4.5.2 Prefetch operation	21
4.5.3 Optimizing cache performance for desktop and server applications	21
5.0 Reliability specifications	23
5.1 Error rates	23
5.1.1 Environmental interference	23
5.1.2 Read errors	23
5.1.3 Write errors	23
5.1.4 Seek errors	23
5.2 Reliability and service	24
5.2.1 Mean time between failure	24
5.2.2 Preventive maintenance	24
5.2.3 Service life	24
5.2.4 Service philosophy	24
5.2.5 Service tools	24
5.2.6 Hot plugging Cheetah 10K.6 SCSI disc drives	25
5.2.7 S.M.A.R.T.	25
5.2.8 Thermal monitor	26
5.2.9 Drive Self Test (DST)	27
5.2.9.1 DST Failure Definition	27
5.2.9.2 Implementation	28
5.2.9.2.1 State of the drive prior to testing	28
5.2.9.2.2 Invoking DST	28
5.2.9.2.3 Short and extended tests	28
5.2.9.2.4 Log page entries	28
5.2.9.2.5 Abort	29
5.2.10 Product warranty	29
6.0 Physical/electrical specifications	31
6.1 AC power requirements	31
6.2 DC power requirements	31
6.2.1 Conducted noise immunity	32
6.2.2 Power sequencing	32
6.2.3 12 V - Current profile	32
6.3 Power dissipation	36
6.4 Environmental limits	39
6.4.1 Temperature	39
6.4.2 Relative humidity	39
6.4.3 Effective altitude (sea level)	39
6.4.4 Shock and vibration	40
6.4.4.1 Shock	40
6.4.4.2 Vibration	42
6.4.5 Air cleanliness	42
6.4.6 Acoustics	42
6.4.7 Electromagnetic susceptibility	42
6.5 Mechanical specifications	43
7.0 Defect and error management	45
7.1 Drive internal defects	45
7.2 Drive error recovery procedures	45
7.3 SCSI systems errors	46
8.0 Installation	47
8.1 Drive ID/option select header	47
8.1.1 Notes for Figures 18, 19, and 20.	50
8.1.2 Function description	51
8.2 Drive orientation	52
8.3 Cooling	52
8.4 Drive mounting	53
8.5 Grounding	53
9.0 Interface requirements	55
9.1 General description	55
9.2 SCSI interface messages supported	55
9.3 SCSI interface commands supported	56
9.3.1 Inquiry Vital Product data	59
9.3.2 Mode Sense data	60
9.4 SCSI bus conditions and miscellaneous features supported	64
9.5 Synchronous data transfer	65
9.5.1 Synchronous data transfer periods supported	65
9.5.2 REQ/ACK offset	65
9.6 Physical interface	65
9.6.1 DC cable and connector	66
9.6.2 SCSI interface physical description	68
9.6.3 SCSI interface cable requirements	69
9.6.3.1 Cable requirements	69
9.6.4 Mating connectors	69
9.6.4.1 Mating connectors for LW model drives	69
9.6.4.2 Mating connectors for LC model drives	70
9.7 Electrical description	78
9.7.1 Multimode—SE and LVD alternatives	78
9.7.1.1 General cable characteristics	79
9.7.1.2 Single-ended drivers/receivers	79
9.7.1.3 Cables for low voltage differential drivers/receivers	80
9.8 Terminator requirements	80
9.9 Terminator power	81
9.10 Disc drive SCSI timing	82
9.11 Drive activity LED	83
10.0 Seagate Technology support services	85
Symbols	89
Numerics	89
A	89
B	89
C	89
D	89
E	90
F	90
G	90
H	90
I	91
J	91
L	91
M	91
N	91
O	91
P	92
R	92
S	92
T	93
U	93
V	93
W	93

Match case Limit results 1 per page

Cheetah 10K.6 SCSI Product Manual, Rev. D

error (15h) is reported with a Hardware error (4h) reported in the Sense Key. This is an unrecoverable seek

error. Unrecoverable seek errors are classified as failures for MTBF calculations. Refer to the

SCSI Interface

Product Manual,

part number 75789509, for Request Sense information.

5.2

Reliability and service

You can enhance the reliability of Cheetah 10K.6 SCSI disc drives by ensuring that the drive receives adequate

cooling. Section 6.0 provides temperature measurements and other information that may be used to enhance

the service life of the drive. Section 8.3 provides recommended air-flow information.

5.2.1

Mean time between failure

The production disc drive shall achieve an MTBF of 1,200,000 hours when operated in an environment that

ensures the HDA case temperatures specified in Section 6.4 are not exceeded. Short-term excursions up to

the specification limits of the operating environment will not affect MTBF performance. Continual or sustained

operation at case temperatures above the values shown in Section 6.4.1 may degrade product reliability.

The MTBF target is specified as device power-on hours (POH) for all drives in service per failure.

Estimated power-on operating hours in the period

MTBF per measurement period

Number of drive failures in the period

Estimated power-on operation hours means power-up hours per disc drive times the total number of disc

drives in service. Each disc drive shall have accumulated at least nine months of operation. Data shall be cal-

culated on a rolling average base for a minimum period of six months.

MTBF is based on the following assumptions:

•

8,760 power-on hours per year.

•

250 average on/off cycles per year.

•

Operations at nominal voltages.

•

Systems will provide adequate cooling to ensure the case temperatures specified in Section 6.4.1 are not

exceeded.

Drive failure means any stoppage or substandard performance caused by drive malfunction.

A S.M.A.R.T. predictive failure indicates that the drive is deteriorating to an imminent failure and is considered

an MTBF hit.

5.2.2

Preventive maintenance

No routine scheduled preventive maintenance shall be required.

5.2.3

Service life

The drive shall have a useful service life of five

years. Depot repair or replacement of major parts is permitted

during the lifetime (see Section 5.2.4).

5.2.4

Service philosophy

Special equipment is required to repair the drive HDA. In order to achieve the above service life, repairs must

be performed only at a properly equipped and staffed service and repair facility. Troubleshooting and repair of

PCBs in the field is not recommended, because of the extensive diagnostic equipment required for effective

servicing. Also, there are no spare parts available for this drive. Drive warranty is voided if the HDA is opened.

5.2.5

Service tools

No special tools are required for site installation or recommended for site maintenance. Refer to Section 5.2.4.

The depot repair philosophy of the drive precludes the necessity for special tools. Field repair of the drive is not

practical since there are no user purchasable parts in the drive.