Seagate ST39102LC Product Manual - Page 75
Seagate Technology support services, Presales support, Technical support services
View all Seagate ST39102LC manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 75 highlights
Cheetah 9LP Product Manual, Rev. C 65 10.0 Seagate Technology support services Presales support To determine which Seagate products are best suited for your specific application, contact us about configuration and compatibility and for current product availability. You can leave a voice message after business hours or send an e-mail message-we reply during business hours. Disc Drives 1-877-271-3285 or 405-936-1210 Fax: 405-936-1683 (8:00 A.M. to 12:15 P.M., 1:30 P.M. to 6:00 P.M., central time, M-F) e-mail: [email protected] Tape Products 1-800-626-6637 or 715-641-2500 Fax: 714-641-2410 (6:00 A.M. to 5:00 P.M., pacific time, M-F) e-mail: [email protected] Note. You can purchase select tape products and tape accessories through Seagate Express 24 hours daily by calling 1-800-531-0968 or by faxing your order to 972-481-4812. Technical support services If you need assistance installing your drive, consult your dealer. Dealers are familiar with their unique system configurations and can help you with system conflicts and other technical issues. If you need additional assistance with your Seagate® drive or other Seagate products, use one of the Seagate technical support services listed below. SeaFONE® 1-800-SEAGATE Seagate's 800 number (1-800-732-4283) allows toll-free access to automated self-help services, providing answers to commonly asked questions, troubleshooting tips, and specifications for disc drives and tape drives. This service is available 24 hours daily and requires a touch-tone phone. International callers can reach this automated self-help service by dialing 405-936-1234. Online services Using a modem, you can obtain troubleshooting tips, free utility programs, drive specifications and jumper settings for Seagate's entire product line. You can also download software for installing and analyzing your drive. SeaNET You can obtain technical information about Seagate products over the Internet from Seagate's World Wide Web home page (http://www.seagate.com) or Seagate's ftp server (ftp://ftp.seagate.com). You can also send e-mail with your questions to [email protected] or [email protected]. SeaBOARD® SeaBOARD is a computer bulletin board system that contains information about Seagate disc and tape drive products and is available 24 hours daily. Set your communications software to eight data bits, no parity, and one stop bit (8-N-1). Location Australia France Germany Taiwan Thailand UK USA Phone number 61-2-9756-2359 33 1-48 25 35 95 49-89-1409331 886-2-2719-6075 662-531-8111 44-1628-478011 Disc: 405-936-1600; Tape: 405-936-1630