Sharp GX33 User Guide - Page 128

Troubleshooting, Handset Manager, restart your PC, reinstall Handset - mobile phone charger

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Page 128 highlights

• During installation, the on-screen instructions ask you to select an interface. Select Bluetooth as an interface. 4. Turn on the PC software connectivity of your phone. For how to turn on the PC software connectivity, see page 101. 5. Launch Handset Manager from the relevant folder. 6. Follow the on-screen instructions of Handset Manager. For details, see the User Guide Software which is installed within Handset Manager or our web-site, http://www.sharp-mobile.com. Note • Some large files may not be able to be transmitted from the PC to the phone. • Applications (Camera, My Items, etc.) do not run when the phone is connected to the PC via Bluetooth wireless technology interface or USB Data Cable. • If you have already installed Sharp Handset Manager, you need to uninstall the previous one. • If you have trouble with installation, uninstall Handset Manager, restart your PC, reinstall Handset Manager and restart. • Connecting your phone to your PC via the USB Data Cable may not charge the battery. To charge the battery, always use the AC Charger recommended by the manufacturer. Troubleshooting Problem The phone does not turn on. PIN code or PIN2 code is rejected. The SIM card becomes locked. The display is difficult to read. Solution • Make sure the battery is properly inserted and charged. • Make sure you have entered the correct code (4 to 8 digits). • Your SIM card/protected functions will become locked after 3 unsuccessful attempts. • Contact your SIM provider if you do not have the correct PIN code. • Enter PUK code (8 digits) provided by your service provider (if supported). • If the attempt is successful, enter the new PIN code and confirm your phone is operational again. Otherwise contact your dealer. • Adjust the backlight brightness for the display, and adjust the LCD contrast for the external display. Troubleshooting 127

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Troubleshooting
127
•
During installation, the on-screen instructions ask
you to select an interface. Select
Bluetooth
as an
interface.
4.
Turn on the PC software connectivity of your
phone.
For how to turn on the PC software connectivity, see
page 101.
5.
Launch Handset Manager from the relevant folder.
6.
Follow the on-screen instructions of Handset
Manager.
For details, see the User Guide Software which is
installed within Handset Manager or our web-site,
.
Note
•
Some large files may not be able to be transmitted
from the PC to the phone.
•
Applications (Camera, My Items, etc.) do not run
when the phone is connected to the PC via Bluetooth
wireless technology interface or USB Data Cable.
•
If you have already installed Sharp Handset
Manager, you need to uninstall the previous one.
•
If you have trouble with installation, uninstall
Handset Manager, restart your PC, reinstall Handset
Manager and restart.
•
Connecting your phone to your PC via the USB Data
Cable may not charge the battery. To charge the
battery, always use the AC Charger recommended by
the manufacturer.
Troubleshooting
Problem
Solution
The phone does not
turn on.
•
Make sure the battery is
properly inserted and
charged.
PIN code or PIN2
code is rejected.
•
Make sure you have entered
the correct code (4 to 8 digits).
•
Your SIM card/protected
functions will become locked
after 3 unsuccessful attempts.
•
Contact your SIM provider if
you do not have the correct
PIN code.
The SIM card
becomes locked.
•
Enter PUK code (8 digits)
provided by your service
provider (if supported).
•
If the attempt is successful,
enter the new PIN code and
confirm your phone is
operational again. Otherwise
contact your dealer.
The display is
difficult to read.
•
Adjust the backlight
brightness for the display, and
adjust the LCD contrast for the
external display.