Sharp MX-M950 MX-M850 MX-M950 MX-M1100 Operation Manual Suite - Page 511

Problem Transmission does not take place. Point to check Does the job status screen (completed jobs) or a transaction report indicate that the transmission was not successful? Solution Perform the transmission again. If the transmission is still not successful after recalling is performed as set in "Recall in Case of Line Busy" or "Recall in Case of Communication Error", the transmission failure will be indicated in the job status screen and the transaction report. ➞ System Settings (Administrator) > "Image Send Settings" > "Fax Settings" > "Fax Send Settings" > "Recall in Case of Line Busy" ➞ System Settings (Administrator) > "Image Send Settings" > "Fax Settings" > "Fax Send Settings" > "Recall in Case of Communication Error" Are the sub-address and passcode correct? (When using F-code communication) Check with the operator of the other machine to make sure that the sub-address and passcode are correct. Broadcast transmission is not possible. Transmission is not possible using the speaker. Is "Fax Dest. Confirmation Mode" enabled in the system settings (administrator)? When "Fax Dest. Confirmation Mode" is enabled, a broadcast transmission that includes fax destinations cannot be performed. (Group keys and program keys that include fax destinations cannot be selected.) Also, it is not possible to perform a broadcast transmission using the speaker. Check with your administrator. The transmitted fax prints out blank at the receiving side. Is the original placed face up or face down correctly? When using the document glass, the original must be placed face down. When using the automatic document feeder, the original must be placed face up. Place the original correctly and send the fax again. If the receiving machine is using thermal paper, was the thermal paper loaded with the wrong side out? Check with the operator of the other machine. The transmitted fax is reduced by the receiving fax machine. Has image rotation been enabled? When "Rotation Sending Setting" is not enabled (the image is not rotated), an original placed in the vertical orientation may be reduced by the receiving machine. Enable "Rotation Sending Settings" before transmission. ➞ System Settings (Administrator) > "Image Send Settings" > "Fax Settings" > "Fax Send Settings" > "Rotation Sending Setting" > Problems related to reception Problem Printing does not take place after reception. Point to check Has cut-off printing been disabled in the system settings (administrator)? Solution If "Print Actual Size Cut off Disabled" is enabled in "Print Style Setting" in the system settings (administrator) and a fax is received that is larger than any paper that is loaded, the fax will be received to memory without being printed. (However, when a fax longer than 11" x 17" (A3) size is received, it will be printed using multiple sheets of paper.) Load the same size of paper as the received fax. 191