Sharp R-CD1200M R-CD1200M , R-CD1800 , R-CD-2200M Operation Manual - Page 5
Service Call Check - error codes
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SERVICE CALL CHECK Please check the following before calling for service! 1. Plug the power cord into a three-pronged electric-outlet. (See page EN-5) 2. Open the door A. Does the oven light come on? Yes No 3. Place one cup of water (approx. 250ml) in a microwave-safe glass measuring cup in the oven and close the door securely. Oven lamp should go off if door is closed properly. Set the oven for 30 seconds on 100% (HIGH). At this moment: Press these pads: SELECT TIME 3 0 START A. Does the oven light come on? Yes No B. Does the "ON" indicator come on? Yes No C. At the end of 30 seconds, is the water hot? Yes No IF SERVICE IS NEEDED, PLEASE CONTACT YOUR NEAREST AUTHORIZED SHARP SERVICER. ERROR MODE Should any of the error indicators appear in the display, follow the instructions: EE Mode EE 1, EE 2 Reason Failure of single magnetron Call for service.★ Action Required EE 3 Both magnetrons failed Call for service. EE 4 EE 5 ★ ★ Voltage too high Voltage too low Call for service. Call for service. EE 7 Oven cavity or component Check that nothing is blocking air intake openings on oven back temperature too high or that oven exterior is very hot. Correct. Wait a few minutes and try again. If problem persists, call for service. EE 8 Circuit failure Call for service. EE 9 Maximum cooking time is Check NOTE for Cooking Double/Triple Quantity with Memory on exceeded. page EN-10, NOTES 2 for Single Stage Cooking or NOTES 2 for Multi Stage Cooking on page EN-11 in the Operation Manual. Press the STOP/CLEAR pad, and re-input by reducing Total Cooking Time or power levels. EE 0 Cooling fan motor and other motor failure. Oven ceiling cover is not installed properly. Cooling fan motor and other motors: Call for service. Oven ceiling cover: Check that oven ceiling cover is properly installed. If problem persists, call for service. (See page EN-23 - EN-24) ★ EE 1 and EE 2 : In case of single magnetron failure, oven can be used until servicing by changing Custom Help settings to allow operation under single magnetron only (see page EN-16). However, check food carefully as additional cooking time will be needed when operating with a single magnetron. ★ ★ EE5 : EE5 is displayed only in R-CD1800 and R-CD2200. Press the STOP/CLEAR pad to clear the error indicator. Any time an error code appears, check the reason and be sure to call for service except EE7 and EE9. As for EE7, follow Action Required and if EE7 is still displayed, be sure to call for service. EN-4