Sony CMT-HPZ9 Operating Instructions - Page 31
Troubleshooting, Tracks on the ATRAC CD or MP3 CD take
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Troubleshooting The remote does not function. • Remove the obstacle. • Move the remote closer to the system. • Point the remote at the system's sensor. • Replace the batteries (R6/size AA). • Locate the system away from the fluorescent light. The system can not be turned on even though you have pressed ?/1. • Make sure the power cord is connected to wall outlet. CD player "LOCKED" appears. • Contact your Sony dealer or local authorized Sony service facility. The disc does not eject. • You cannot eject the disc during CD Synchro Recording. Press x on the unit to cancel the CD Synchro Recording, then press Z on the unit to eject the disc. • Consult your nearest Sony dealer. Play does not start. • Check whether a disc is loaded. • Wipe the disc clean (page 34). • Replace the disc. • Load the disc that this system can play (page 7). • Load the disc correctly. • Load the disc with the label side up. • Remove the disc and wipe away the moisture on the disc, then leave the system turned on for a few hours until the moisture evaporates. • Press N (or CD HS on the unit) to start play. Disc access takes a long time. • Set "CD POWER" and "ON" by CD power manage function (page 19). The sound skips. • Wipe the disc clean (page 34). • Replace the disc. • Try moving the system to a place without vibration (e.g., on top of a stable stand). • Try moving the speakers away from the system, or placing them on separate stands. When you listen to a track with bass sounds at high volume, the speaker vibration may cause the sound to skip. Play does not start from the first track. • Press PLAY MODE repeatedly until both "PGM" and "SHUF" disappear to return to Normal Play. Tracks on the ATRAC CD or MP3 CD cannot be played back. • Recording was not performed according to the ISO9660 Level 1 or Level 2 format, or Joliet in the expansion format. • The MP3 file does not have the extension ".MP3". • The data is not stored in ATRAC3plus/MP3 format. • Discs containing MP3 files other than MPEG 1, 2, 2.5 Audio Layer-3 files cannot be played. Tracks on the ATRAC CD or MP3 CD take longer to play back than others. • After the system reads all tracks on the discs, playback may take more time than usual if: - the number of groups or tracks on the disc is very large. - the album and track organization structure is very complex. Title information do not appear correctly. • Use a disc that conforms with ISO9660 Level 1, Level 2 or Joliet in the expansion format. • The disc ID3 tag is not ver. 1 nor ver. 2. • The characters that can be displayed by this system are as follows: - Upper cases (A to Z) - Numbers (0 to 9) - Symbols Other characters may not be displayed correctly. continued 31GB