Sony DAV-HDX500/I Operating Instructions - Page 15

Additional Information Troubleshooting Should you encounter a problem with your unit, find your problem in the troubleshooting checklist below and take the indicated corrective action. If the problem persists, contact your Sony dealer. Note that if service personnel changes some parts during repair, these parts may be retained. When bringing the system in for repairs, be sure to bring in the entire system. This product is a system product, and the entire system is needed to determine the location requiring repair. The remote does not function. • Remove any obstacles. • Point the remote at the AV system (DAV series, etc.)'s sensor. • The distance between the remote and the AV system is too far. • Replace the battery. • Make sure the iPod* is securely connected. • Select the DMPORT function on the AV system. • Turn on and off the AV system. Video/photo image from the iPod does not appear on the TV screen. • Check that the operating mode is set to iPod Display mode (page 10). • Make the connection according to your AV system (page 7). • When browsing the on screen display through the DIGITAL MEDIA PORT cable: Disconnect the video cable from the VIDEO OUT jack. • When browsing the on screen display through the VIDEO OUT jack: Switch the TV input to the video input connected to this unit. • Check that the PAL/NTSC setting on the iPod* is correct. • Check that the TV output setting on the iPod is on (Refer to the user's guide of your iPod). • Check that the iPod* is compatible with video output (Refer to the user's guide of your iPod). On screen display does not appear on the TV screen. • Check that the operating mode is set to On Screen Display mode (page 12). • Make the connection according to your AV system (page 7). • When browsing the on screen display through the DIGITAL MEDIA PORT cable: Disconnect the video cable from the VIDEO OUT jack. continued 15GB