Sony DSC U20 Operating Instructions - Page 89

Self-diagnosis display, If a code starting with an alphabet letter appears - repair

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Self-diagnosis display - If a code starting with an alphabet letter appears Your camera has a self-diagnosis display. This function displays the camera condition on the LCD screen with a combination of a letter and four numerical digits. If this occurs, check the following code chart and attempt the corresponding corrective actions. The last two digits (indicated by ss) will differ depending on the state of the camera. Self-diagnosis display C:32:ss Troubleshooting Code C:32:ss C:13:ss E:61:ss E:91:ss Cause Corrective action There is trouble with your camera's hardware. • Turn the power off and on again (page 19). The camera cannot read or write data in the "Memory • Re-insert the "Memory Stick" several times. Stick." An unformatted "Memory Stick" is inserted. • Format the "Memory Stick" (page 55). The inserted "Memory Stick" cannot be used with your • Insert a new "Memory Stick" (page 22). camera, or the data is damaged. A camera malfunction that you cannot reverse has occurred. • Press the RESET button (page 81) located on the bottom of the camera, then turn the power on again. If you are unable to solve the problem even after trying the corrective actions a few times, repairs may be necessary. Contact your Sony dealer or local authorized Sony service facility and inform them of the 5-digit code. (Example: E:61:10) 89

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89
Troubleshooting
Self-diagnosis display
– If a code starting with an alphabet letter appears
Your camera has a self-diagnosis display. This function
displays the camera condition on the LCD screen with
a combination of a letter and four numerical digits. If
this occurs, check the following code chart and attempt
the corresponding corrective actions. The last two
digits (indicated by
ss
) will differ depending on the
state of the camera.
If you are unable to solve the problem even after trying
the corrective actions a few times, repairs may be
necessary. Contact your Sony dealer or local authorized
Sony service facility and inform them of the 5-digit
code. (Example: E:61:10)
C:32:
ss
Self-diagnosis display
Code
Cause
Corrective action
C:32:
ss
There is trouble with your camera’s hardware.
•
Turn the power off and on again (page 19).
C:13:
ss
The camera cannot read or write data in the “Memory
Stick.”
•
Re-insert the “Memory Stick” several times.
An unformatted “Memory Stick” is inserted.
•
Format the “Memory Stick” (page 55).
The inserted “Memory Stick” cannot be used with your
camera, or the data is damaged.
•
Insert a new “Memory Stick” (page 22).
E:61:
ss
E:91:
ss
A camera malfunction that you cannot reverse has
occurred.
•
Press the RESET button (page 81) located on the
bottom of the camera, then turn the power on again.