Sony PCG-Z1VA Quick Start Guide - Page 33
Troubleshooting
UPC - 027242639034
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Troubleshooting This section describes how to solve some basic problems you may encounter when using your computer. For more troubleshooting topics refer to the VAIO® Computer User Guide. Many problems have simple solutions, so refer to these sources before you contact Sony Computing Support (http://www.sony.com/pcsupport). Troubleshooting Your Computer What do I do if my computer won't start? ❑ Make sure the computer is securely plugged into a power source and turned on. Make sure the power indicator shows the power is on. ❑ Make sure the battery is inserted properly and charged. ❑ Make sure the floppy disk drive (if applicable) is empty. ❑ If the computer is plugged into a power strip or uninterruptible power supply (UPS), make sure the power strip or UPS is turned on and working. ❑ If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness and contrast controls are adjusted correctly. See the guide that came with your display for details. ❑ Disconnect the AC adapter and remove the battery. Wait one minute. Reattach the AC adapter and reinsert the battery. Turn on the power. ❑ Condensation may cause the computer to malfunction. If this occurs, do not use the computer for at least one hour. ❑ If the computer still does not turn on, follow these steps: 1 Unplug the power cord and remove the battery. 2 Use a thin, straight object (such as a paper clip) to press the reset button. 3 Reinsert the power cord and the battery. 33