Sony PEG-TJ37 Read This First Operating Instructions - Page 51

My CLIÉ handheld does not work properly, I cannot turn on my CLIÉ handheld - batteries

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Page 51 highlights

Troubleshooting My CLIÉ handheld does not work properly I cannot turn on my CLIÉ handheld B Is the POWER/HOLD switch of your CLIÉ handheld in HOLD mode (page 71)? Your CLIÉ handheld does not work when the POWER/HOLD switch is in HOLD mode. Make sure you release HOLD mode. Note When HOLD mode is active, if you try to turn on your CLIÉ handheld using the Applications or CAPTURE buttons, or the Lens Cover Lever, the POWER LED blinks 3 times, but the power is not turned on. B Has the battery power of your CLIÉ handheld run out? Connect your CLIÉ handheld to the AC power adapter with the plug adapter, then allow it to be charged for a few minutes before turning it on. If it turns on, continue charging for approximately four hours and then perform a soft reset. B Is the connector between your CLIÉ handheld and the plug adapter dirty? You cannot charge your CLIÉ handheld if the connector is dirty. Connect and disconnect your CLIÉ handheld and the plug adapter several times to clean the connector. B Perform a soft reset by pressing the RESET button at the back of your CLIÉ handheld (page 35). The screen is not displayed even though the POWER LED is on B Is the POWER/HOLD switch of your CLIÉ handheld in HOLD mode (page 71)? The screen is not displayed when the POWER/HOLD switch is in HOLD mode. Make sure you release HOLD mode. B Perform a soft reset by pressing the RESET button at the back of your CLIÉ handheld (page 35). My CLIÉ handheld does not respond B Is the POWER/HOLD switch of your CLIÉ handheld in HOLD mode (page 71)? Your CLIÉ handheld does not operate when the POWER/HOLD switch is in HOLD mode. Make sure you release HOLD mode. B Is your CLIÉ handheld placed near the IR port of your computer? Move your CLIÉ handheld away from the IR port of your computer except when performing the IR HotSync® operation, as a malfunction may occur. You can also disable the IR feature by selecting [Off] next to [Beam Receive:] in [General] of the Preferences screen. B Perform a soft reset by pressing the RESET button at the back of your CLIÉ handheld (page 35). Continued on next page 51

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51
Troubleshooting
I cannot turn on my CLIÉ handheld
B
Is the POWER/HOLD switch of your CLIÉ handheld in HOLD mode (page 71)?
Your CLIÉ handheld does not work when the POWER/HOLD switch is in HOLD
mode. Make sure you release HOLD mode.
Note
When HOLD mode is active, if you try to turn on your CLIÉ handheld using the Applications
or CAPTURE buttons, or the Lens Cover Lever, the POWER LED blinks 3 times, but the power
is not turned on.
B
Has the battery power of your CLIÉ handheld run out?
Connect your CLIÉ handheld to the AC power adapter with the plug adapter, then
allow it to be charged for a few minutes before turning it on. If it turns on, continue
charging for approximately four hours and then perform a soft reset.
B
Is the connector between your CLIÉ handheld and the plug adapter dirty?
You cannot charge your CLIÉ handheld if the connector is dirty. Connect and
disconnect your CLIÉ handheld and the plug adapter several times to clean the
connector.
B
Perform a soft reset by pressing the RESET button at the back of your CLIÉ handheld
(page 35).
The screen is not displayed even though the POWER
LED is on
B
Is the POWER/HOLD switch of your CLIÉ handheld in HOLD mode (page 71)?
The screen is not displayed when the POWER/HOLD switch is in HOLD mode. Make
sure you release HOLD mode.
B
Perform a soft reset by pressing the RESET button at the back of your CLIÉ handheld
(page 35).
My CLIÉ handheld does not respond
B
Is the POWER/HOLD switch of your CLIÉ handheld in HOLD mode (page 71)?
Your CLIÉ handheld does not operate when the POWER/HOLD switch is in HOLD
mode. Make sure you release HOLD mode.
B
Is your CLIÉ handheld placed near the IR port of your computer?
Move your CLIÉ handheld away from the IR port of your computer except when
performing the IR HotSync
®
operation, as a malfunction may occur. You can also
disable the IR feature by selecting [Off] next to [Beam Receive:] in [General] of the
Preferences
screen.
B
Perform a soft reset by pressing the RESET button at the back of your CLIÉ handheld
(page 35).
My CLIÉ handheld does not work properly
Continued on next page
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