Sony XAV-AX8500 Help Guide

Sony XAV-AX8500 Manual

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  • Sony XAV-AX8500 | Help Guide - Page 1
    In-Car Receiver XAV-AX8500 Use this manual if you encounter any problems, or have any questions. Note: The unit sold in some countries/regions may differ from the picture above. Getting Started Guide to Parts and Controls Main Unit and Remote Commander Screen Displays Performing Initial Settings
  • Sony XAV-AX8500 | Help Guide - Page 2
    Connecting with a Paired BLUETOOTH Device Using Cameras Smartphone Connection Apple CarPlay Android Auto Radio Listening to the Radio Listening to the Radio Tuning Using Radio Option Functions Listening to the SiriusXM Radio (XAV-AX8500(UC)) Listening to the SiriusXM Radio Tuning Channels for
  • Sony XAV-AX8500 | Help Guide - Page 3
    Connection Sound Customize Application System Additional Information Canceling the Demonstration Mode Sorting Apps on the Apps Area (Favorite) Updating the Software Precautions Supported Formats for USB Playback About iPhone Notice on License Maintenance Specifications Copyrights Troubleshooting 3
  • Sony XAV-AX8500 | Help Guide - Page 4
    Troubleshooting General There is no beep sound. The fuse has blown. / The unit makes noise when the position of the ignition is switched. The display disappears
  • Sony XAV-AX8500 | Help Guide - Page 5
    BLUETOOTH The other BLUETOOTH device cannot detect this unit. Connection is not possible. The name of the detected device does not appear. There is no ringtone. The talker's voice volume is low. The other party says that the volume is too low or high. Echo or noise occurs during call conversations.
  • Sony XAV-AX8500 | Help Guide - Page 6
    General SiriusXM Connect Vehicle Tuner (XAV-AX8500(UC)) Support Websites Customer Support Websites About the "Support by Sony" App 5-050-133-11(1) Copyright 2023 Sony Corporation 6
  • Sony XAV-AX8500 | Help Guide - Page 7
    Help Guide In-Car Receiver XAV-AX8500 Main Unit and Remote Commander Main unit The VOL (volume) + button has a tactile dot. RM-X400 remote commander (XAV-AX8500(E)/
  • Sony XAV-AX8500 | Help Guide - Page 8
    The / (up/down) buttons in the illustration above are not supported. Remove the insulation film before use. Hint For XAV-AX8500(UC), the RM-X400 remote commander is available online at https://encompass.com. 1. HOME Displays
  • Sony XAV-AX8500 | Help Guide - Page 9
    [USB]: fast-reverse/fast-forward. [Bluetooth Audio]: fast-reverse/fast-forward. Functions differ depending on the BLUETOOTH device. Related Topic Screen Displays 5-050-133-11(1) Copyright 2023 Sony Corporation 9
  • Sony XAV-AX8500 | Help Guide - Page 10
    Help Guide In-Car Receiver XAV-AX8500 Screen Displays Playback screen: HOME1 screen: HOME2 screen: 1. Status indication (left side) Icon in the display Detail (back) Returns to
  • Sony XAV-AX8500 | Help Guide - Page 11
    Icon in the display Detail Clock Displays the time which was set on the Date/Time setting. (mute) Lights up when the sound is muted. (option) Opens the source option menu. The available items differ depending on the source. (device) Displays the device's name to connect to the unit. (
  • Sony XAV-AX8500 | Help Guide - Page 12
    Icon in the display Name USB HDMI Camera 1 Camera 2 Phone Devices Gauges *1*2 Park Assist *1*2 Vehicle Info *1*2 Climate *1*2 Satellite Radio*1*2*3 Bluetooth Audio*1*2*3 Media Player*1*2*3 *1 When connecting the iDataLink Maestro module (not supplied), the icon is displayed. *2
  • Sony XAV-AX8500 | Help Guide - Page 13
    Related Topic System Sorting Apps on the Apps Area (Favorite) 5-050-133-11(1) Copyright 2023 Sony Corporation 13
  • Sony XAV-AX8500 | Help Guide - Page 14
    Help Guide In-Car Receiver XAV-AX8500 Performing Initial Settings You need to perform initial settings before operating the unit for the first time, after replacing the
  • Sony XAV-AX8500 | Help Guide - Page 15
    Help Guide In-Car Receiver XAV-AX8500 Using Apple CarPlay Wirelessly When using Apple CarPlay for the first time, device registration (called "pairing") is required. Pairing enables
  • Sony XAV-AX8500 | Help Guide - Page 16
    The unit can only be connected with one iPhone device at a time. To disconnect the BLUETOOTH connection, turn the connection off from either the unit or your iPhone. While using Apple CarPlay, BLUETOOTH connection is not possible. BLUETOOTH pairing is possible. When using Apple CarPlay, remove the
  • Sony XAV-AX8500 | Help Guide - Page 17
    Help Guide In-Car Receiver XAV-AX8500 Using Android Auto™ Wirelessly When using Android Auto for the first time, device registration (called "pairing") is required. Pairing enables
  • Sony XAV-AX8500 | Help Guide - Page 18
    While using Android Auto, BLUETOOTH connection is not possible. BLUETOOTH pairing is possible. When using Android Auto, remove the HDMI cable from your Android phone. The HDMI connection is not possible while Android Auto is running. Android Auto may not be available in your country or region.
  • Sony XAV-AX8500 | Help Guide - Page 19
    Help Guide In-Car Receiver XAV-AX8500 Using Android Auto with a USB Cable When using Android Auto with a USB cable, connect an Android Auto compatible Android phone
  • Sony XAV-AX8500 | Help Guide - Page 20
    Help Guide In-Car Receiver XAV-AX8500 Pairing and Connecting with a Bluetooth® "BLUETOOTH device" if not otherwise specified). For details on connecting, refer to the operating instructions supplied with the BLUETOOTH device. Before connecting the BLUETOOTH device, turn down the volume of this
  • Sony XAV-AX8500 | Help Guide - Page 21
    We recommend that you pay close attention around the vicinity of your car and make sure that there are no untrustworthy third parties around you before starting a pairing again. The unit can only be connected with one BLUETOOTH device at a time. To disconnect the BLUETOOTH connection, turn the
  • Sony XAV-AX8500 | Help Guide - Page 22
    Help Guide In-Car Receiver XAV-AX8500 Connecting with a Paired BLUETOOTH Device To use a paired BLUETOOTH device, microphone (supplied) Connect the microphone (supplied) to the MIC IN connector. For details, refer to "Operating Instructions" (supplied). Set the connected microphone in your car. 22
  • Sony XAV-AX8500 | Help Guide - Page 23
    A. Microphone (supplied) B. Flat-mount base (supplied) C. Double-sided tape (supplied) D. Clip (not supplied) 5-050-133-11(1) Copyright 2023 Sony Corporation 23
  • Sony XAV-AX8500 | Help Guide - Page 24
    Help Guide In-Car Receiver XAV-AX8500 Using Cameras Connect the optional cameras to display the picture from the cameras. A. Connection cables (Audio/Camera) (supplied) B. RCA pin
  • Sony XAV-AX8500 | Help Guide - Page 25
    focused on the road. Notes on using Apple CarPlay Check the Apple CarPlay website for supported iOS versions. Update to the latest iOS version before use. For details about Apple CarPlay, refer to the manual supplied with your iPhone, or visit the Apple CarPlay website. 1 Connect your iPhone to the
  • Sony XAV-AX8500 | Help Guide - Page 26
    OS versions. Update to the latest OS version before use. Your Android phone needs to support Android Auto. Download the Android Auto app on Google Play. For details about Android Auto, refer to the manual supplied with your Android phone, or visit the Android Auto website. Android Auto may not
  • Sony XAV-AX8500 | Help Guide - Page 27
    band (FM or AM). C. (radio option) Open the radio option menu. D. Manual Tune Switch the tuning between manually and automatically. E. / (left/right) Tune in automatically. F. Current frequency, program service name*, RDS (Radio Data System) indication* * Only available during RDS reception. 27
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    G. -/+ Tune in manually. Touch and hold to continuously skip frequencies. 5-050-133-11(1) Copyright 2023 Sony Corporation 28
  • Sony XAV-AX8500 | Help Guide - Page 29
    Help Guide In-Car Receiver XAV-AX8500 Tuning 1 Select the desired band (FM or AM). 2 Perform tuning. To tune automatically Touch / (left/right). Scanning stops when the unit receives a station. To tune manually Touch [Manual Tune] to switch the tuning manually. Touch -/+. Touch and hold -/+ to
  • Sony XAV-AX8500 | Help Guide - Page 30
    Help Guide In-Car Receiver XAV-AX8500 Using Radio Option Functions The following functions are available by touching (option) on the top-right of the screen. [BTM (
  • Sony XAV-AX8500 | Help Guide - Page 31
    Help Guide In-Car Receiver XAV-AX8500 Listening to the SiriusXM Radio Press HOME, then touch [SiriusXM]. If [SiriusXM] is not set in the Favorite area, touch [
  • Sony XAV-AX8500 | Help Guide - Page 32
    5-050-133-11(1) Copyright 2023 Sony Corporation 32
  • Sony XAV-AX8500 | Help Guide - Page 33
    Help Guide In-Car Receiver XAV-AX8500 Tuning Channels for SiriusXM Reception controls/indications A. (list) Open the channel list or category list. B. Preset numbers Select a preset channel.
  • Sony XAV-AX8500 | Help Guide - Page 34
    Help Guide In-Car Receiver XAV-AX8500 Tuning the Channel by Inputting its Channel Number 1 Touch the area with the channel number on the SiriusXM radio screen. 2 Input the channel number, then touch [OK]. Related Topic Tuning Channels for SiriusXM 5-050-133-11(1) Copyright 2023 Sony Corporation 34
  • Sony XAV-AX8500 | Help Guide - Page 35
    Help Guide In-Car Receiver XAV-AX8500 Tuning the Channel by TuneScan™ You can use the TuneScan feature to find your favorite music channel. If you have
  • Sony XAV-AX8500 | Help Guide - Page 36
    Help Guide In-Car Receiver XAV-AX8500 Tuning the Channel from the Channel List or Category List 1 Touch (list) on the SiriusXM radio screen. The category list
  • Sony XAV-AX8500 | Help Guide - Page 37
    Help Guide In-Car Receiver XAV-AX8500 Setting a Parental Control The parental control feature allows you to limit access to SiriusXM channels with mature content. When enabled,
  • Sony XAV-AX8500 | Help Guide - Page 38
    Help Guide In-Car Receiver XAV-AX8500 Using SXM Option Functions The following functions are available by touching (option) on the SiriusXM radio screen. [Parental Control] Sets
  • Sony XAV-AX8500 | Help Guide - Page 39
    Guide In-Car Receiver XAV-AX8500 Playing a USB Device MSC (Mass Storage Class) type USB devices* compliant with the USB standard can be used. * e.g., a USB flash drive, digital media player Note Up to 25 000 files can be read for any type of file stored on a USB device. Store only the supported
  • Sony XAV-AX8500 | Help Guide - Page 40
    Help Guide In-Car Receiver XAV-AX8500 Repeat Play and Shuffle Play 1 During USB playback, touch (repeat) or (shuffle) repeatedly until the desired play mode appears. Playback
  • Sony XAV-AX8500 | Help Guide - Page 41
    Help Guide In-Car Receiver XAV-AX8500 Searching for a File from the List Screen 1 During USB playback, touch (list). The list screen of the currently played item
  • Sony XAV-AX8500 | Help Guide - Page 42
    Help Guide In-Car Receiver XAV-AX8500 Other Settings during Playback When playing back a video, further settings are available by touching Aspect Selects an aspect ratio for
  • Sony XAV-AX8500 | Help Guide - Page 43
    Help Guide In-Car Receiver XAV-AX8500 Playing an HDMI™ Device 1 Turn off the HDMI device. 2 Turn down the volume on the unit. 3 Connect the HDMI device
  • Sony XAV-AX8500 | Help Guide - Page 44
    Help Guide In-Car Receiver XAV-AX8500 Other Settings during Playback When playing back a video from an HDMI device connected to the HDMI terminal, further settings are
  • Sony XAV-AX8500 | Help Guide - Page 45
    Help Guide In-Car Receiver XAV-AX8500 Playing a BLUETOOTH Device You can play contents on a connected device that supports BLUETOOTH A2DP (Advanced Audio Distribution Profile). 1 Make a BLUETOOTH connection with the BLUETOOTH device. 2 Press HOME, then touch [Bluetooth]. If [Bluetooth] is not set in
  • Sony XAV-AX8500 | Help Guide - Page 46
    Help Guide In-Car Receiver XAV-AX8500 Repeat Play and Shuffle Play 1 During playback, touch (repeat) or (shuffle) repeatedly until the desired play mode appears. Playback in
  • Sony XAV-AX8500 | Help Guide - Page 47
    Help Guide In-Car Receiver XAV-AX8500 Preparing a Mobile Phone To use a mobile phone, connect it with this unit. Note The handsfree calling functions are not available
  • Sony XAV-AX8500 | Help Guide - Page 48
    Help Guide In-Car Receiver XAV-AX8500 Receiving a Call 1 Touch (call) when a call is received. The phone call starts. Note The ringtone and talker's voice are output
  • Sony XAV-AX8500 | Help Guide - Page 49
    Help Guide In-Car Receiver XAV-AX8500 Making a Call 1 Press HOME, then touch [Phone]. . To store the contact, see "To add phone numbers to Favorites" below. * The mobile phone needs to support PBAP (Phone Book Access Profile). 3 Touch (call). The phone call starts. To add phone numbers to Favorites
  • Sony XAV-AX8500 | Help Guide - Page 50
    Related Topic Preparing a Mobile Phone 5-050-133-11(1) Copyright 2023 Sony Corporation 50
  • Sony XAV-AX8500 | Help Guide - Page 51
    Help Guide In-Car Receiver XAV-AX8500 Available Operations during a Call To adjust the ringtone volume Press VOL (volume) +/- while receiving a call. To adjust the talker's voice
  • Sony XAV-AX8500 | Help Guide - Page 52
    Guide 2 Visit the website. https://www.idatalinkmaestro.com/ Follow the on-screen instructions to configure the firmware according to your car type. Enter the serial the iDataLink Maestro module. If you have any questions or problems concerning the iDataLink Maestro module that are not covered on the
  • Sony XAV-AX8500 | Help Guide - Page 53
    Help Guide In-Car Receiver XAV-AX8500 Using iDataLink Maestro After installing the iDataLink Maestro module, only parking sensor system in your car. Note on the obstacle detect information This function is for supporting the driver's vision only, and not all obstacles and risks can be detected. 53
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    5-050-133-11(1) Copyright 2023 Sony Corporation 54
  • Sony XAV-AX8500 | Help Guide - Page 55
    Help Guide In-Car Receiver XAV-AX8500 Basic Setting Operation You can set items in the following setup categories: Device Connection, Sound, Customize, Application, System. 1 Press HOME,
  • Sony XAV-AX8500 | Help Guide - Page 56
    Help Guide In-Car Receiver XAV-AX8500 Device Connection +Add New Device Connects and registers your device to the unit newly. Displays the name of the device
  • Sony XAV-AX8500 | Help Guide - Page 57
    Help Guide In-Car Receiver XAV-AX8500 Sound EQ Selects an equalizer curve. (Available when any source is selected.) Item EQ Detail Selects the equalizer curve: XAV-
  • Sony XAV-AX8500 | Help Guide - Page 58
    of the car. When selecting [Custom], [Time Alignment] appears. You can adjust the distance from each speaker to the listening position in 0.1 inch or 1 cm increments (unit switchable) to correct the time it takes for the sound to reach the listening position. Crossover Adjusts the cut-off frequency
  • Sony XAV-AX8500 | Help Guide - Page 59
    Help Guide In-Car Receiver XAV-AX8500 Customize Custom Button Registers functions: [Mute/Disp. Off], [Source Change]. Wallpaper Select Changes the wallpaper by touching the desired color
  • Sony XAV-AX8500 | Help Guide - Page 60
    Help Guide In-Car Receiver XAV-AX8500 Application Camera Display Selects a camera view mode: [Normal], [Flipped]. [Rear Camera Guideline Adjust] displays the rear camera guidelines. [Rear Camera
  • Sony XAV-AX8500 | Help Guide - Page 61
    Radio Tuning Steps (XAV-AX8500(E)/XAV-AX8500(E17)/XAV-AX8500(IN)) Sets the FM/AM tuning step of your country or region. Related Topic Basic Setting Operation 5-050-133-11(1) Copyright 2023 Sony Corporation 61
  • Sony XAV-AX8500 | Help Guide - Page 62
    Help Guide In-Car Receiver XAV-AX8500 System Language Selects the display language: [Deutsch], [English], [Español], [Français], [ be available on some vehicles. For details on the compatibility of your vehicle, visit the support site. System Sound Activates or deactivates the operation sound. 62
  • Sony XAV-AX8500 | Help Guide - Page 63
    Volume Settings Adjusts the volume level of each source. Item Media Phone Call Ring Tone Voice Recognition Maestro Chime (XAVAX8500(UC)) Navigation Guidance Detail Adjusts the volume of media: 0 to 50. Adjusts the volume of phone calls: 0 to 50. Adjusts the volume of the ring tone: 0 to 50.
  • Sony XAV-AX8500 | Help Guide - Page 64
    Activates the BLUETOOTH signal: [Off], [On]. Change PSK Changes the Wi-Fi pass key. System Information Displays the system information: [Software Version], [Serial Number], [Wi-Fi Status], [Bluetooth Status], [GPS Status], [Speed Sensor Status]. Software Update Updates the software via USB flash
  • Sony XAV-AX8500 | Help Guide - Page 65
    Help Guide In-Car Receiver XAV-AX8500 Canceling the Demonstration Mode 1 Press HOME, then touch [Settings]. If [Settings] is not set in the Favorite area, touch [All
  • Sony XAV-AX8500 | Help Guide - Page 66
    Help Guide In-Car Receiver XAV-AX8500 Sorting Apps on the Apps Area (Favorite) Up to 5 Apps can be set on the Apps area (Favorite) of the
  • Sony XAV-AX8500 | Help Guide - Page 67
    4 Touch [Close] to return to the HOME1 screen. Note When you want to insert or move the App to the App area (Favorite), make sure the HOME2 screen opens. You cannot insert or move the Apps on the HOME1 screen. Apps on the Apps area (Favorite) are not aligned automatically. The blank between Apps is
  • Sony XAV-AX8500 | Help Guide - Page 68
    Help Guide In-Car Receiver XAV-AX8500 Updating the Software To update the software, visit the support site, then follow the online instructions. To update the software with a USB flash drive Download the software from the support site and save it in your USB flash drive. Connect your USB flash drive
  • Sony XAV-AX8500 | Help Guide - Page 69
    Help Guide In-Car Receiver XAV-AX8500 Precautions Power antenna (aerial) extends automatically. When you transfer ownership or dispose of your car with the unit installed, initialize
  • Sony XAV-AX8500 | Help Guide - Page 70
    your fingertip. Multi-touch operation is not supported on this unit. Do not touch the screen with for software update or receiving third party services. For software updates, these technical data questions or problems concerning your unit that are not covered in this Help Guide, consult your nearest
  • Sony XAV-AX8500 | Help Guide - Page 71
    Help Guide In-Car Receiver XAV-AX8500 Supported Formats for USB Playback Audio: WMA (.wma)*1 *2 Bit rate: 32 kbps - 192 kbps (Supports variable bit rate (VBR))*3 Sampling frequency*4: 44.1 kHz Channel number: 2ch MP3 (.mp3)*1 *2 Bit rate: 32 kbps - 320 kbps (Supports variable bit rate (VBR))*3
  • Sony XAV-AX8500 | Help Guide - Page 72
    bit rates are included depending on the sampling frequency. *4 Sampling frequency may not correspond to all encoders. *5 Displaying the tag information is not supported. *6 Converted to PCM internally (192 kHz). Note Not all files of the above file formats can be played back on the unit. AVCHD
  • Sony XAV-AX8500 | Help Guide - Page 73
    Help Guide In-Car Receiver XAV-AX8500 About iPhone Compatible iPhone models: iPhone SE (3rd accessory with an Apple product may affect wireless performance. Check the Apple CarPlay website for supported iOS versions. Update to the latest iOS version before use. 5-050-133-11(1) Copyright 2023
  • Sony XAV-AX8500 | Help Guide - Page 74
    Help Guide In-Car Receiver XAV-AX8500 Notice on License This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We
  • Sony XAV-AX8500 | Help Guide - Page 75
    Help Guide In-Car Receiver XAV-AX8500 Maintenance Replacing the lithium battery (CR2025) of the remote commander (XAV-AX8500(E)/XAVAX8500(E17)/XAV-AX8500(IN)) When the battery
  • Sony XAV-AX8500 | Help Guide - Page 76
    Help Guide In-Car Receiver XAV-AX8500 Specifications FOR THE CUSTOMERS IN THE USA. NOT APPLICABLE IN CANADA, INCLUDING IN THE PROVINCE OF QUEBEC. POUR LES CLIENTS
  • Sony XAV-AX8500 | Help Guide - Page 77
    FM Tuning range 87.5 MHz - 108.0 MHz (at 50 kHz step) 87.5 MHz - 108.0 MHz (at 100 kHz step) FM tuning step 50 kHz/100 kHz switchable Usable sensitivity 7 dBf Signal-to-noise ratio 70 dB (mono) Separation at 1 kHz 45 dB AM Tuning range 531 kHz - 1 602 kHz (at 9 kHz step) 530 kHz - 1 710 kHz
  • Sony XAV-AX8500 | Help Guide - Page 78
    *1 The actual range will vary depending on factors such as obstacles between devices, magnetic fields around a microwave oven, static electricity, reception sensitivity, antenna (aerial) performance, operating system, software application, etc. *2 BLUETOOTH standard profiles indicate the purpose of
  • Sony XAV-AX8500 | Help Guide - Page 79
    Dimensions (maximum) Mounting dimensions Mass Package contents Optional accessories/equipment Approx. 269 mm × 167 mm × 263 mm (10 5/8 in × 6 5/8 in × 10 3/8 in) (w/h/d) Approx. 178 mm × 50 mm × 158 mm (7 in × 2 in × 6 1/4 in) (w/h/d) Approx. 2.6 kg (5 lb 12 oz) Main unit (1) Parts for installation
  • Sony XAV-AX8500 | Help Guide - Page 80
    Help Guide In-Car Receiver XAV-AX8500 Copyrights SiriusXM-Ready® allows you to Listen to ad-free music, plus all the sports, talk, comedy, news coverage, all
  • Sony XAV-AX8500 | Help Guide - Page 81
    THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD ("AVC VIDEO") AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
  • Sony XAV-AX8500 | Help Guide - Page 82
    Do the following before you request a repair service. Read the relevant instruction and troubleshooting topics in this Help Guide. Issues may be resolved by updating the software. When you install the "Support by Sony" app on your smartphone, you can get software update information conveniently
  • Sony XAV-AX8500 | Help Guide - Page 83
    Help Guide In-Car Receiver XAV-AX8500 There is no beep sound. System sound is off in settings. 5-050-133-11(1) Copyright 2023 Sony Corporation 83
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    Help Guide In-Car Receiver XAV-AX8500 The fuse has blown. / The unit makes noise when the position of the ignition is switched. The power supply leads are not matched correctly with the car's accessory power connector. 5-050-133-11(1) Copyright 2023 Sony Corporation 84
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    Help Guide In-Car Receiver XAV-AX8500 The display disappears from the monitor. / The display does not appear on the monitor. The monitor off function is activated.
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    Help Guide In-Car Receiver XAV-AX8500 Menu items cannot be selected. Unavailable menu items are displayed in gray. 5-050-133-11(1) Copyright 2023 Sony Corporation 86
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    Help Guide In-Car Receiver XAV-AX8500 The unit cannot be operated. Press and hold HOME for more than 10 seconds to restart the unit. 5-050-133-11(1) Copyright 2023 Sony Corporation 87
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    Help Guide In-Car Receiver XAV-AX8500 The display does not turn on. The display may not be mounted properly. Check that the installation and connection of the display are appropriately applied to the unit. 5-050-133-11(1) Copyright 2023 Sony Corporation 88
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    Help Guide In-Car Receiver XAV-AX8500 The touch screen does not react to your touch correctly. Touch one part of the touch screen at a time. If
  • Sony XAV-AX8500 | Help Guide - Page 90
    Help Guide In-Car Receiver XAV-AX8500 Multi-touch is not recognized. Multi-touch operation is not supported on this unit. 5-050-133-11(1) Copyright 2023 Sony Corporation 90
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    Help Guide In-Car Receiver XAV-AX8500 A suffix such as "-2", "-3", ... appears after the name of the device on [Device Connection]. The name of the connected device is duplicated. Change the name of the connected device. 5-050-133-11(1) Copyright 2023 Sony Corporation 91
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    Help Guide In-Car Receiver XAV-AX8500 The radio reception is poor. / Static noise occurs. Connect the antenna (aerial) firmly. Connection to REM OUT may be required. 5-050-133-11(1) Copyright 2023 Sony Corporation 92
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    Help Guide In-Car Receiver XAV-AX8500 The stations cannot be received. (XAV-AX8500(E)/XAV-AX8500(E17)/XAV-AX8500(IN)) The tuning step setting has been erased. Set the tuning step again. Related Topic Application 5-050-133-11(1) Copyright 2023 Sony Corporation 93
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    Help Guide In-Car Receiver XAV-AX8500 There is no picture or picture noise occurs. Installation is not correct. Install the unit at an angle of less
  • Sony XAV-AX8500 | Help Guide - Page 95
    Guide the equipment to the source corresponding to this unit. If the problem continues, disconnect the equipment and reconnect it to this unit. . The mute function is activated. The format is not supported. Check if the format is supported by this unit. There may be radio interference in the
  • Sony XAV-AX8500 | Help Guide - Page 96
    Help Guide In-Car Receiver XAV-AX8500 Sound is noisy. Keep cords and cables away from each other. 5-050-133-11(1) Copyright 2023 Sony Corporation 96
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    with file systems other than FAT16, FAT32 or exFAT are unsupported.* * This unit supports FAT16, FAT32 and exFAT, but some USB device may not support all of these. For details, refer to the operating instructions of each USB device or contact the manufacturer. 5-050-133-11(1) Copyright 2023 Sony
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    Help Guide In-Car Receiver XAV-AX8500 The USB device takes longer to play. The USB device contains large-sized files, large amount of files, or files with a complicated tree structure. 5-050-133-11(1) Copyright 2023 Sony Corporation 98
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    Help Guide In-Car Receiver XAV-AX8500 The smartphone connected to the USB port cannot be played. The USB connection is only available for Android phones and
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    Help Guide In-Car Receiver XAV-AX8500 The connected HDMI device cannot be played. Check the supported file formats for the connected HDMI device. HDMI devices formatted with file systems other than 480p, 576p, or 720p are unsupported. If [Video signal not
  • Sony XAV-AX8500 | Help Guide - Page 101
    Help Guide In-Car Receiver XAV-AX8500 HDMI playback stops. When playing back video from an HDMI device, playback may stop when the interrupt function is activated
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    Help Guide In-Car Receiver XAV-AX8500 The other BLUETOOTH device cannot detect this unit. Set [Bluetooth Signal] to [On]. Depending on your smartphone or mobile phone,
  • Sony XAV-AX8500 | Help Guide - Page 103
    Help Guide In-Car Receiver XAV-AX8500 Connection is not possible. Check the pairing and connection procedures in the manual of the other device, etc., and perform the operation again. 5-050-133-11(1) Copyright 2023 Sony Corporation 103
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    Help Guide In-Car Receiver XAV-AX8500 The name of the detected device does not appear. Depending on the status of the other device, it may not be possible to obtain the name. 5-050-133-11(1) Copyright 2023 Sony Corporation 104
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    Help Guide In-Car Receiver XAV-AX8500 There is no ringtone. Raise the volume while receiving a call. To adjust the ringtone volume, press HOME, touch [Settings], and
  • Sony XAV-AX8500 | Help Guide - Page 106
    Help Guide In-Car Receiver XAV-AX8500 The talker's voice volume is low. Raise the volume during a call. To adjust the talker's voice volume, press HOME, touch [Settings], and select [Phone Call] of [Volume Settings] in [System]. 5-050-133-11(1) Copyright 2023 Sony Corporation 106
  • Sony XAV-AX8500 | Help Guide - Page 107
    Help Guide In-Car Receiver XAV-AX8500 The other party says that the volume is too low or high. Adjust the [MIC Gain] level. Related Topic Available Operations during a Call 5-050-133-11(1) Copyright 2023 Sony Corporation 107
  • Sony XAV-AX8500 | Help Guide - Page 108
    Help Guide In-Car Receiver XAV-AX8500 Echo or noise occurs during call conversations. Reduce the volume. If ambient noise other than the phone call sound is
  • Sony XAV-AX8500 | Help Guide - Page 109
    Help Guide In-Car Receiver XAV-AX8500 The phone sound quality is poor. Phone sound quality depends on reception conditions of the mobile phone. Move your car to a place where you can enhance the mobile phone's signal if the reception is poor. 5-050-133-11(1) Copyright 2023 Sony Corporation 109
  • Sony XAV-AX8500 | Help Guide - Page 110
    Help Guide In-Car Receiver XAV-AX8500 The volume of the connected BLUETOOTH device or apps is low or high. Volume level will differ depending on the
  • Sony XAV-AX8500 | Help Guide - Page 111
    Help Guide In-Car Receiver XAV-AX8500 The sound skips during audio streaming or the BLUETOOTH connection fails. Reduce the distance between the unit and the BLUETOOTH
  • Sony XAV-AX8500 | Help Guide - Page 112
    Help Guide In-Car Receiver XAV-AX8500 The connected BLUETOOTH device cannot be controlled during audio streaming. Check that the connected BLUETOOTH device supports AVRCP. 5-050-133-11(1) Copyright 2023 Sony Corporation 112
  • Sony XAV-AX8500 | Help Guide - Page 113
    Help Guide In-Car Receiver XAV-AX8500 Some functions do not work. Check that the connecting device supports the functions in question. Visit the support site, then check the compatibility list. Related Topic Customer Support Websites 5-050-133-11(1) Copyright 2023 Sony Corporation 113
  • Sony XAV-AX8500 | Help Guide - Page 114
    Help Guide In-Car Receiver XAV-AX8500 A call is answered unintentionally. The connecting phone is set to start a call automatically. [Auto Answer] of this unit is set to [On]. Related Topic Available Operations during a Call 5-050-133-11(1) Copyright 2023 Sony Corporation 114
  • Sony XAV-AX8500 | Help Guide - Page 115
    Help Guide In-Car Receiver XAV-AX8500 Pairing failed due to time out. Depending on the connecting device, the time limit for pairing may be short. Try completing the pairing within the time. 5-050-133-11(1) Copyright 2023 Sony Corporation 115
  • Sony XAV-AX8500 | Help Guide - Page 116
    Help Guide In-Car Receiver XAV-AX8500 Cannot pair. The unit may not be able to pair with a previously paired BLUETOOTH device after initializing the unit if
  • Sony XAV-AX8500 | Help Guide - Page 117
    Help Guide In-Car Receiver XAV-AX8500 The BLUETOOTH function cannot be operated. Turn the ignition off. Wait for a while, then turn the ignition to the ACC position. 5-050-133-11(1) Copyright 2023 Sony Corporation 117
  • Sony XAV-AX8500 | Help Guide - Page 118
    Help Guide In-Car Receiver XAV-AX8500 No sound is output from the car speakers during a handsfree call. If the sound is output from the mobile phone,
  • Sony XAV-AX8500 | Help Guide - Page 119
    Help Guide In-Car Receiver XAV-AX8500 A mature channel is not blocked although parental control setting has been made. If you tune to a mature channel, the passcode
  • Sony XAV-AX8500 | Help Guide - Page 120
    Help Guide In-Car Receiver XAV-AX8500 The Apple CarPlay icon does not appear on the HOME screen. Your iPhone is not compatible with Apple CarPlay. Refer to the manual supplied with your iPhone, or visit the Apple CarPlay website. Disconnect your iPhone and reconnect it again. Check that the Wi-Fi
  • Sony XAV-AX8500 | Help Guide - Page 121
    Help Guide In-Car Receiver XAV-AX8500 The position accuracy is not good when using maps with Apple CarPlay. Check the location where the GPS antenna (aerial) (
  • Sony XAV-AX8500 | Help Guide - Page 122
    Help Guide In-Car Receiver XAV-AX8500 The Android Auto icon does not appear ). Your Android phone is not compatible with Android Auto. Your Android phone needs to support Android Auto. Refer to the manual supplied with your Android phone, or visit the Android Auto website. Disconnect your Android
  • Sony XAV-AX8500 | Help Guide - Page 123
    Help Guide In-Car Receiver XAV-AX8500 The position accuracy is not good when using maps with Android Auto. Check the location where the GPS antenna (aerial) (
  • Sony XAV-AX8500 | Help Guide - Page 124
    Help Guide In-Car Receiver XAV-AX8500 iDataLink Maestro If you have any inquiries about the functions, settings and connections of iDataLink Maestro, visit the website: https://
  • Sony XAV-AX8500 | Help Guide - Page 125
    Help Guide In-Car Receiver XAV-AX8500 General Cannot play selected content The currently selected content cannot be played back, or skipped to the next one. The content is not in a supported file format. Check supported file formats. The device is not responding The unit does not recognize the
  • Sony XAV-AX8500 | Help Guide - Page 126
    Help Guide In-Car Receiver XAV-AX8500 SiriusXM Connect Vehicle Tuner (XAV-AX8500(UC)) Channel Locked. Please Enter the Lock Code. The channel that you have requested
  • Sony XAV-AX8500 | Help Guide - Page 127
    (aerial) away from any obstructions. Inspect the antenna (aerial) cable for damage and kinks. Consult the SiriusXM Connect Vehicle Tuner installation manual for more information on antenna (aerial) installation. Replace the antenna (aerial) if the cable is damaged. SiriusXM products are available at
  • Sony XAV-AX8500 | Help Guide - Page 128
    For customers in other countries/regions: https://www.sony-asia.com/support For customers in the USA If you have any questions/problems regarding this product, try the following: 1. Read Troubleshooting in this Help Guide. 2. Please contact (U.S.A. only); Call 1-800-222-7669 URL https://www.SONY
  • Sony XAV-AX8500 | Help Guide - Page 129
    Help Guide In-Car Receiver XAV-AX8500 About the "Support by Sony" App When you install the "Support by Sony" app on your smartphone, you can get software update information conveniently. "Support by Sony" app - Find information and get notifications about your product: News & Alerts Software updates
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Help Guide
In-Car Receiver
XAV-AX8500
Use this manual if you encounter any problems, or have any questions.
Note: The unit sold in some countries/regions may differ from the picture above.
Getting Started
Guide to Parts and Controls
Main Unit and Remote Commander
Screen Displays
Performing Initial Settings
Using Apple CarPlay / Android Auto
Using
Apple CarPlay
Wirelessly
Using
Android Auto™
Wirelessly
Using
Android Auto
with a
USB
Cable
Preparing a BLUETOOTH Device
Pairing and Connecting with a
Bluetooth®
Device
1