Sony Xperia Ear Troubleshooting - Page 3

The Xperia™ Ear doesn't respond to my voice • If the Xperia™ Ear has trouble recognising the first words of your voice commands, wait a moment after the tone before you start speaking. • Make sure that your device is connected to a mobile or wireless network. • Make sure that STAMINA mode is turned off on your device. To save battery power, STAMINA mode may disable the connection between the device and your Xperia™ Ear. • Make sure that the Google app is enabled on your device. • Make sure that Bluetooth headset is turned off in the voice recognition settings on your device. I cannot power on the Xperia™ Ear Xperia™ Ear is turned on automatically when you remove it from the charging case. • Make sure that the Xperia™ Ear is charged before you start using it. To charge your Xperia™ Ear 1 Open the charging case by pushing its lid forward with your thumb. 2 Put your Xperia™ Ear into the charging case and close the lid. While the Xperia™ Ear's battery is charging, the LED indicator on the lid changes from red to orange. The LED indicator changes to green when you reach 80% battery power. When you put your Xperia™ Ear into the charging case, the LED at the base of the case blinks three times in a colour based on the battery level. A fully charged case can be used to charge your Xperia™ Ear up to three times without connecting it to a power outlet or a computer. Enable the Battery Care function to maximise the battery lifespan. You can find Battery Care in the Settings menu of the Xperia™ Ear application. • Make sure that there is a Bluetooth® connection to your device. • Restart your Xperia™ Ear. To restart your Xperia™ Ear • Press and hold down the Assistant/Call key for 10 seconds. 3