Symantec 20044017 User Guide

Symantec 20044017 - Norton Antivirus 2010 Manual

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  • Symantec 20044017 | User Guide - Page 1
    User Guide See back cover for Quick Installation. We protect more people from more online threats than anyone in the world. Care for our Environment, 'It's the right thing to do'. Symantec has removed the cover from this manual to reduce the Environmental Footprint of our products.
  • Symantec 20044017 | User Guide - Page 2
    17.0 Copyright © 2009 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, Norton, Ghost, GoBack, LiveUpdate, Norton AntiSpam, Norton AntiVirus, Norton Internet Security, Norton 360, and Norton SystemWorks are trademarks or registered trademarks of Symantec Corporation or its
  • Symantec 20044017 | User Guide - Page 3
    License Agreement Norton AntiVirus™ IMPORTANT: PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT to the Software unless the Service Period is renewed. Subscriptions for renewals of the Service Period will be available in accordance with Symantec's support policy posted at http://www.
  • Symantec 20044017 | User Guide - Page 4
    services. In order to optimize the Software Symantec may, at its discretion and without notice, add, modify or remove Security Updates" at times). You shall have the right to receive Content Updates for the Software during Your Service alphanumeric code over the Internet to verify the authenticity
  • Symantec 20044017 | User Guide - Page 5
    installation by following the instructions in the Documentation for Symantec as an account name for such computer under which You may elect to receive additional services and/or under Internet security risks, Symantec may share certain information with research organizations and other security
  • Symantec 20044017 | User Guide - Page 6
    of the Software and are not completely satisfied with it for any reason, please make no further use of the Software and contact Symantec Customer Service, using the contact details set out in Section 10 of this License Agreement, for a refund of the money You paid for the Software (less shipping
  • Symantec 20044017 | User Guide - Page 7
    this License Agreement, or if You desire to contact Symantec for any reason, please write to Symantec Customer Service, 555 International Way, Springfield, OR 97477, U.S.A. or visit the Support page at www.symantec.com. CPS / S 3.0 / USE Additional Terms and Conditions: In additon to the terms and
  • Symantec 20044017 | User Guide - Page 8
  • Symantec 20044017 | User Guide - Page 9
    your computer 22 About the security status indicator 22 For more information 23 Chapter 4 Responding to emergencies 27 Using the Norton Bootable Recovery Tool if you cannot install the product 27 Downloading the Norton Bootable Recovery Tool 28 Service and Support Solutions 29 Index 35
  • Symantec 20044017 | User Guide - Page 10
    10 Contents Quick Installation 38
  • Symantec 20044017 | User Guide - Page 11
    that occur every 5 minutes to 15 minutes and real-time online security checks help ensure continuous, up-to-the-minute protection against the latest threats. Unlike other antivirus solutions, Norton AntiVirus provides easy-to-understand threat explanations and information about CPU and memory
  • Symantec 20044017 | User Guide - Page 12
    is new in Norton AntiVirus What is new in Norton AntiVirus This version of Norton AntiVirus offers the following new features: Improved Norton Protection System Features the multilayered technologies that work together to proactively block attacks and detect and remove threats traditional virus
  • Symantec 20044017 | User Guide - Page 13
    Overview 13 What is new in Norton AntiVirus Monthly Report Tells you what Norton AntiVirus has done in the past month so you can stay actively aware of how it's protecting you and your PC. Improved Norton Insight Uses extensive online intelligence systems to proactively protect your PC without
  • Symantec 20044017 | User Guide - Page 14
    14 Overview What is new in Norton AntiVirus
  • Symantec 20044017 | User Guide - Page 15
    to the Internet. Norton AntiVirus contains an antivirus program. If you have other antivirus programs that are installed on your computer, an uninstall panel may appear to help you remove them. Symantec strongly recommends that you remove the other antivirus programs. Follow the instructions on the
  • Symantec 20044017 | User Guide - Page 16
    a CD, insert the CD into the drive. In the opening panel, click Install Norton AntiVirus. 1 If you downloaded your copy of Norton AntiVirus, double-click the file that you downloaded. 2 In the Norton AntiVirus installation page, enter the Product Key if prompted. 3 Click the Install Options link
  • Symantec 20044017 | User Guide - Page 17
    the main window 1 Viewing the protection status of your computer 1 About the security status indicator 1 For more information Starting Norton AntiVirus See "Responding to security status indicators" on page 22. Norton AntiVirus protects any computer on which it is installed. You do not have to
  • Symantec 20044017 | User Guide - Page 18
    click the Norton AntiVirus icon. 1 On the Windows taskbar, On the Start menu, click All Programs > Norton AntiVirus > Norton AntiVirus. Activating your only a few minutes. During activation, the Norton Account window appears. You can create your Norton Account and register your product. You can also
  • Symantec 20044017 | User Guide - Page 19
    of your product from any non-admin user account. 2 Click OK. 3 Follow the on-screen instructions to activate or renew your product. 4 In the window that appears, click Done. To activate your product from the main window 1 In the Norton AntiVirus main window, do one of the following: 1 If
  • Symantec 20044017 | User Guide - Page 20
    experience with your Norton product Norton Account Lets you manage all of your Norton product information from one location Help & Support Lets you view Norton Help Center, Norton One Click Support , Tutorials, Check for New Version, Subscription Status, and About Norton AntiVirus information
  • Symantec 20044017 | User Guide - Page 21
    the option that you want to explore. Your options are: Security status Indicator Lets you view the security status of your computer Norton Tasks Lets you view and monitor all Norton-specific background tasks that Norton AntiVirus runs during idle time CPU usage Lets you monitor the overall
  • Symantec 20044017 | User Guide - Page 22
    Viewing the protection status of your computer Viewing the protection status of your computer w See "Starting Norton AntiVirus" on page 17. The Norton AntiVirus main window acts as a security management interface. You can access the main features and monitor the performance of your computer from
  • Symantec 20044017 | User Guide - Page 23
    date. The status indicator displays the following statuses: Secure Attention At Risk Indicates that your computer and activities are the Norton AntiVirus main window, click Fix Now. 2 Follow the on-screen instructions. For more information The product documentation helps you use Norton AntiVirus.
  • Symantec 20044017 | User Guide - Page 24
    The online Help provides a guide to all of the product features. To access Help 1 At the top of the main window, click Help & Support. 2 In the drop subtopics under it. 4 Click OK. Accessing the user guide PDF You can find the Norton AntiVirus User Guide on the CD in PDF format. You must have Adobe
  • Symantec 20044017 | User Guide - Page 25
    the on-screen instructions. After you install the Adobe Reader, you can read the PDF from the CD. To read the user guide PDF from the CD 1 Insert the CD into the optical drive. 2 In the window that appears, click Browse CD. 3 In the CD window, double-click the Manual folder. 4 Double-click
  • Symantec 20044017 | User Guide - Page 26
    26 Getting started For more information
  • Symantec 20044017 | User Guide - Page 27
    Responding to emergencies 4 This chapter includes the following topics: 1 Using the Norton Bootable Recovery Tool if you cannot install the product 1 Downloading the Norton Bootable Recovery Tool Using the Norton Bootable Recovery Tool if you cannot install the product If the installation of your
  • Symantec 20044017 | User Guide - Page 28
    prevent successful installation. Before you begin, you should close all open programs on your computer and ensure that you are connected to the Internet. To download the Norton Bootable Recovery Tool 1 Go to the following URL: http://www.norton.com/recoverytool 2 Follow the on-screen instructions.
  • Symantec 20044017 | User Guide - Page 29
    Service and Support Solutions About Support If you have Norton SystemWorks, Norton 360, Norton Internet Security, or Norton AntiVirus, you can access Support through the product after it is installed. See the section "One Click Support" for more details. For all other products, to help you find an
  • Symantec 20044017 | User Guide - Page 30
    issues, such as installing, configuring, or troubleshooting errors with your Symantec product. 1 Find information about the latest virus threats and removal tools. You can access the Symantec support Web site at: www.symantec.com/globalsupport Contact Support In addition to using our Self Help
  • Symantec 20044017 | User Guide - Page 31
    Service and Support Solutions 31 Support policy Email Phone Submit your question on our Web site and receive a response by email. Email support has a slower response time when compared to chat or phone. Email support is free. Speak to a support representative in real time. To contact a support
  • Symantec 20044017 | User Guide - Page 32
    instructions on the screen to renew. When you renew your subscription, the definition updates and new product features are available throughout the subscription period. Please note that features may be added, modified, or removed during this period. Worldwide service and support Support solutions
  • Symantec 20044017 | User Guide - Page 33
    Australia Zealand Level 2, 1 Julius Avenue North Ryde, NSW 2113 Sydney Australia http://www.symantec.com/en/aa/norton/support/index.jsp Europe, Middle East, and Africa 1 Symantec Ltd Consumer Services & Support PO Box 5689 Blanchardstown Dublin 15 Ireland http://www.symantec.com/en/uk
  • Symantec 20044017 | User Guide - Page 34
    34 Service and Support Solutions ClubSymantec
  • Symantec 20044017 | User Guide - Page 35
    downloaded file 15 installation (continued) instructions 15 problems 16, 27-28 M main window 21 Computer 21 features 20 Help & Support 20 Internet 21 Leave Feedback 20 Network 21 Norton Account 20 options 20 Security Status 21 Support 20 N newsletter 33 Norton AntiVirus activating 18 icon 18 main
  • Symantec 20044017 | User Guide - Page 36
    22 viewing 22 Self Help 30 subscription maintaining 32 Support contact 30 phone 30 Self Help 29 support worldwide service 32 Support policy 31 Symantec Web site 25 accessing from your browser 25 T Technical Support for Norton AntiVirus 25 from Symantec 25 U user guide PDF on CD 24 opening 24
  • Symantec 20044017 | User Guide - Page 37
  • Symantec 20044017 | User Guide - Page 38
    .com Product features may be added, modified, or removed during the service period. Before you begin, you should close all open programs on your computer and ensure that you are connected to the Internet. Installing Norton AntiVirus You can install Norton AntiVirus from a CD or from a file that you
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User Guide
See back cover for Quick
Installation.
We protect more people from more online threats than anyone in the
world.
Care for our Environment,
‘
It's the right thing to do
’
.
Symantec has removed the cover from this manual to reduce the Environmental Footprint of our
products.