Symantec 20044017 User Guide - Page 27
Responding to emergencies, Using the Norton Bootable Recovery Tool if you cannot install
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Responding to emergencies 4 This chapter includes the following topics: 1 Using the Norton Bootable Recovery Tool if you cannot install the product 1 Downloading the Norton Bootable Recovery Tool Using the Norton Bootable Recovery Tool if you cannot install the product If the installation of your product fails, you can use the Norton Bootable Recovery Tool on your product disc. The Norton Bootable Recovery Tool helps you to check your computer for the risks that can prevent successful installation. To use the Norton Bootable Recovery Tool if you cannot install the product 1 Insert your product disc into the drive. 2 Exit all programs, and restart your computer. 3 When you see the message Press any key to boot the computer from CD or DVD, press Enter. 4 In the Norton Bootable Recovery Tool window, select your language, and then click OK. 5 Type your Norton Product Key, and then click I Agree to accept the License Agreement. 6 Click Start Scan.