Toshiba 160HD4 Owners Manual - Page 19

5 Appendix Troubleshooting Note: In order to use the full functionality of the Symbio AVHD recorder, you must first set up the TV Guide On Screen™ system in your Toshiba integrated HD television. For details on setting up the TV Guide On Screen system, refer to your TV owner's manual. PROBLEM: The Symbio AVHD recorder does not respond. • Unplug the Symbio's AC power cord and plug it back in. • Make sure the device is properly connected and all cables are seated properly. • If the device does not appear in the TV's Device Selection window, unplug the IEEE-1394 cable from the Symbio's IEEE-1394 (DTVLink) port and reconnect it. • Make sure the TV is selecting the IEEE-1394 video input by pressing TheaterNet DEVICE on the remote control, and selecting "AVHD." PROBLEM: The Symbio AVHD recorder is making noise. • This device performs occasional self-maintenance that may generate noise temporarily, even when the device is not in use. This is normal and is not a sign of malfunction. • The internal hard disk drive in this device has a limited service life. If unexpected errors occur repeatedly or the device makes persistent noise, the hard disk drive may need servicing or replacement. Refer all servicing to a Toshiba Authorized Service Station. PROBLEM: All three LED lights are flashing. • When all three front panel LEDs are flashing on and off, the Symbio AVHD is overheating. Follow this procedure immediately: 1. Stop all AVHD operations and close all AVHD windows on the TV. 2. Turn off the TV and unplug the power cord from the AC outlet. 3. Unplug the IEEE-1394 cable from the Symbio AVHD recorder. 4. Unplug the Symbio AVHD recorder's power cord from the AC outlet. 5. Wait at least 15 seconds before relocating the Symbio AVHD recorder to ensure that the Symbio's hard drive has stopped spinning. Note: Because the device is hot, it is recommended that you wear protective gloves when handling it. 6. When the Symbio has cooled, plug in the power cords and turn on the TV. 7. Make sure the Symbio's POWER light is illuminated, and then reconnect the IEEE-1394 cable. PROBLEM: The program did not record. • Check the connections on the back of the TV and the Symbio AVHD recorder. • Make sure the TV Guide On Screen system was configured correctly. See your Toshiba integrated HD television owner's manual for details. • The Symbio's hard drive may be full. Delete unwanted recorded programs. If they are locked, you must unlock them before deleting them. • If you change the input while pausing live TV, when you return to the input that was paused, it will return to live TV and no recording will have taken place. ERROR MESSAGE: "Error: AVHD is full." This message appears when you try to exceed the Symbio's hard drive capacity. SOLUTION: Delete unwanted recorded programs. If they are locked, you must unlock them before deleting them. ERROR MESSAGE: "This television only supports a single AVHD. The extra AVHD has been ignored." This message appears when a second AVHD device has been connected, to let you know that the extra AVHD has been ignored. SOLUTION: If you have multiple AVHD devices, connect only one at a time to the TV. ERROR MESSAGE: "Program recorded has failed. Please delete some programs from your AVHD." The AVHD can store a maximum of 300 different programs (as long as the total recording capacity is not exceeded). This message appears when you try to exceed the 300-program limit. SOLUTION: Delete unwanted recorded programs. If they are locked, you must unlock them before deleting them. ERROR MESSAGE: "Error: Unknown AVHD error." This message appears when an error occurs that is not recognized by the television. SOLUTION: Disconnect the IEEE-1394 cable and power cord from the AVHD recorder. Wait 30 seconds and then reconnect. Note: See "Disconnecting and relocating the Symbio AVHD recorder" on page 8 for proper disconnection/ reconnection procedures. (Continued on next page) Copyright © 2004 TOSHIBA CORPORATION. All rights reserved. 19 Symbio(E)06_A_06-24 19 Downloaded from www.Manua(lEsl)ibS.ycommbimo a1n6u0aHlsDse4arch engine 10/19/04, 3:02 PM