Toshiba AT300 User Guide - Page 110
Before you contact Toshiba, Contacting Toshiba, If you need further assistance
View all Toshiba AT300 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 110 highlights
110 If Something Goes Wrong If you need further assistance Before you contact Toshiba Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting information. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your device and/or program. Your dealer is your best source for current information. For the detailed specifications for your device, visit tabletsupport.toshiba.com. Contacting Toshiba If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you. Toshiba's Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your device, and for other product information, be sure to regularly check the Toshiba Web site at tabletsupport.toshiba.com. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ The serial number for your device ❖ The device and any optional devices related to the problem ❖ Name and version of the app involved in the problem along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred