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Toshiba Qosmio X875-Q7280 User Guide - Page 155

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If Something Goes Wrong Optical disc drive problems 155 Some discs run correctly but others do not. Check that the type of disc you are using is compatible with your optical disc drive. For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem is with an optical data disc, refer to the software's documentation and check that the hardware configuration meets the program's needs. The disc will not come out of the drive when you click the eject button on the screen. Press the button on the optical disc drive itself. For additional information see "You press the disc eject button, but the drive tray does not slide out." on page 154. High Definition content via the Blu-ray Disc™ (available on certain models) is not displaying properly. Make sure you are using an HDCP (High-Bandwidth Digital Content Protection) HDMI® cable. If viewing High Definition content on an external monitor, your system may not support this function. For more information, see "Viewing Blu-ray Disc™ movies" on page 90. Online content accessed through the Blu-ray Disc™ is not displaying. Make sure you are connected to the Internet. While viewing a Blu-ray Disc™ movie the sound is not coming from the computer's speakers. You can change the destination of the audio signal in Sound properties in the Control Panel.

Section	Page
Qosmio® X870 Series User’s Guide	1
Contents	22
Introduction	28
This guide	30
Safety icons	31
Other icons used	31
Your computer’s features and specifications	32
Other documentation	32
Service options	32
Chapter 1: Getting Started	33
Selecting a place to work	33
Setting up a work environment	33
Keeping yourself comfortable	34
Computer user comfort recommendations	34
Good Working Posture	34
Using the notebook with an external keyboard, mouse or monitor	35
Typing style	36
Taking breaks and varying tasks	36
Mobile computing tips	37
Transporting the notebook	37
Seeking additional help	37
Check list	38
Precautions	38
Important information on your computer’s cooling fan	40
Setting up your computer	41
Connecting to a power source	41
Charging the main battery	44
Using the computer for the first time	44
Setting up your software	45
Registering your computer with Toshiba	45
Adding optional external devices	45
Adding memory (optional)	46
Installing a memory module	46
Removing a memory module	51
Checking total memory	54
Recovering the Internal Storage Drive	54
Recovering to out-of-box state (recommended recovery method)	56
Recovering of factory default software with user’s data	58
Recovering without changing the internal storage drive partitions	61
Recovering to a custom size partition	64
Creating recovery media	66
Restoring from recovery media	68
Erasing the Internal Storage Drive	70
Checking status of the internal storage drive	72
Installing drivers and applications	72
Using the touch pad	73
Adjusting touch pad settings	76
Disabling or enabling the touch pad	77
Connecting an external device	77
Using external display devices	78
Selecting video cables	78
Connecting an HDMI®-compatible television or display device	78
Connecting an external monitor or projector	79
Directing the display output when you turn on the computer	79
Adjusting the quality of the external display	80
Customizing your computer’s settings	80
Caring for your computer	80
Cleaning the computer	81
Moving the computer	81
Using a computer lock	81
Chapter 2: Learning the Basics	83
Computing tips	83
Using the keyboard	84
Character keys	85
Function keys	85
Special Windows® keys	86
Backlit keyboard	86
Starting a program	86
Starting a program using the Search programs and files field	87
Starting a program from the Start menu	87
Saving your work	88
Backing up your work	88
Restoring your work	88
Using the optical disc drive	89
Viewing Blu-ray Disc™ movies	90
Optical disc drive components	91
Media control buttons	92
Inserting an optical disc	93
Playing optical media	93
Recording optical media	94
Removing a disc with the computer on	94
Removing a disc with the computer off	95
Toshiba’s online resources	95
Chapter 3: Mobile Computing	96
Toshiba’s energy-saver design	96
Running the computer on battery power	96
Battery Notice	97
Power management	98
Charging the main battery	98
Charging the RTC battery	99
Monitoring battery power	100
Determining remaining battery power	101
What to do when the battery runs low	102
Setting battery notifications	102
Conserving battery power	103
Power Plans	104
Using the TOSHIBA eco power plan	105
Changing the main battery	105
Removing the battery from the computer	106
Inserting a charged battery	107
Taking care of your battery	108
Safety precautions	108
Maintaining your battery	109
Disposing of used batteries	109
Traveling tips	110
Chapter 4: Exploring Your Computer’s Features	112
Exploring the desktop	112
Finding your way around the desktop	113
Setting up for communications	115
Connecting your computer to a network	116
Exploring audio features	116
Recording sounds	116
Using external speakers or headphones	117
Using the Web Camera	118
Using the Memory card reader	118
Inserting memory media	118
Removing memory media	119
Chapter 5: Utilities	121
TOSHIBA Assist	122
Connect	123
Secure	124
Protect & Fix	125
Optimize	126
TOSHIBA Recovery Media Creator	127
TOSHIBA Application Installer	127
Setting passwords	128
Using a supervisor password	129
Using a user password	130
Deleting a user password	131
TOSHIBA Face Recognition Utility	131
TOSHIBA PC Diagnostic Tool Utility	132
Mouse Utility	133
TOSHIBA Hardware Setup	134
TOSHIBA Sleep Utility	135
Starting the TOSHIBA Sleep Utility	135
USB Sleep and Charge	135
Enabling/Disabling USB Sleep and Charge	137
Power supply mode settings	137
USB Sleep and Music	138
TOSHIBA Accessibility	139
TOSHIBA eco Utility™	140
TOSHIBA Service Station	140
TOSHIBA PC Health Monitor	141
Chapter 6: If Something Goes Wrong	142
Problems that are easy to fix	142
Problems when you turn on the computer	143
Windows® operating system is not working	145
Using Startup options to fix problems	146
Internet problems	147
Windows® operating system can help you	147
Fixing a problem with Device Manager	148
Checking device properties	148
Memory problems	149
Power and the batteries	149
Keyboard problems	151
Display problems	151
Disk or storage drive problems	153
Error-checking	153
Optical disc drive problems	154
Sound system problems	157
Printer problems	157
Wireless networking problems	158
DVD Blu-ray Disc™ operating problems	160
Develop good computing habits	161
Data and system configuration backup in the Windows® operating system	162
If you need further assistance	166
Contacting Toshiba	166
Other Toshiba Internet Web sites	167
Toshiba’s worldwide offices	167
Appendix A: Hot Keys/TOSHIBA Cards	169
Hot Key Cards	169
Using the Hot Key Cards	170
Hot key functions	170
Help	170
Display brightness	170
Output (Display switch)	171
Disabling or enabling the touch pad	172
Keyboard hot key functions	173
Disabling or enabling wireless devices	174
Zoom (Display resolution)	175
Appendix B:Power Cord/Cable Connectors	176
Glossary	177