Toshiba R600 S4202 User Manual - Page 178

Troubleshooting Recovery Discs Problem Procedure The following message You will see this message if you have previously appears when chosen to remove the partition and are trying to executing Recovery create "Recovery Media". Disc Creator. When there is no recovery partition, the "The Recovery Recovery Disc Creator cannot make Recovery Disc Creator can Media. not be launched However, if you have already created a because there is "Recovery Media", you can use it to restore the no recovery recovery partition. partition." Simply follow the instructions in Restoring the pre-installed software from your created Recovery Discs section in Chapter 1, Getting Started. You will be directed to select "Restore Original Factory Image" from the drop-down menu. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following: ■ Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices. ■ If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. ■ Consult the reseller or dealer from where you purchased your computer and/or software - they are your best resource for current information and support. Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the location listed in the accompanying warranty booklet or visit http://www.toshiba-europe.com on the internet. User's Manual 8-22